We have just had a new kitchen from Wickes of Lowestoft,designed by Bob Smith and fitted by Alex Clarke, we wouldn't hesitate to recommend both, it's been an enjoyable and trouble free journey from st... See more
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Shopping at Wickes when they have staff like Shena - who runs around taking care of my needs even though there was a store full of customers - puts them at the top of my 'go to list' for all my decora... See more
Company replied
On numerous visits have found the in store music is far too loud, almost having to shout to have a conversation. Why do we need blaring music whilst shopping for diy items?
Company replied
Logan went above and beyond. My elderly parents needed help with purchasing flooring and Logan was fantastic. Thank you Logan I really appreciate it 🙏
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Company details
About Wickes - Lowestoft
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Peto Way, Lowestoft, Norfolk, NR32 2ED, United Kingdom
- +441502533320
4.3
Excellent
119 reviews
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Very pleased with our purchase
Very pleased with our purchase, super friendly staff too!
August 10, 2024
Unprompted review
Reply from Wickes - Lowestoft
Hi There, thanks for taking the time to share this feedback. RD
Just bought a shed,and the service was…
Just bought a shed,and the service was fantastic.Brilliant team.
August 18, 2024
Unprompted review
Reply from Wickes - Lowestoft
Hi There, thanks for taking the time to share this feedback. RD
Fantastic service brought a shed
Fantastic service brought a shed - super friendly service and great value for money - highly recommend.
August 16, 2024
Unprompted review
Reply from Wickes - Lowestoft
Hi There, thanks for taking the time to share this feedback. RD
Lowestoft store
Great service, staff very helpful, store well stocked
August 10, 2024
Unprompted review
Reply from Wickes - Lowestoft
Hey Paul, thanks for your five-star feedback, and I'm glad you enjoyed the service in our Lowestoft store! - Dylan
Superb customer service
Went to wickes to get some DIY bits and the staff were so friendly especially a lady called Kerry who definitely knew what she was talking about and helped me locate multiple items. Great customer service 5*
August 17, 2024
Unprompted review
Reply from Wickes - Lowestoft
Hi Mr Nicholas Copeman, Thanks for taking the time to reach out to us about this experience, I'm glad that Kerry in the store was able to advise you with her expertise on products which resulted in you having a great customer service experience. - SF
Came in to the store to buy some tools…
Came in to the store to buy some tools to fix my washing machine, Kerry was brilliant at helping me locate what I was looking for. I've been served on the till by Kerry many times before and she it's always friendly.
August 15, 2024
Unprompted review
Reply from Wickes - Lowestoft
Hey Sara, thanks for your wonderful feedback regarding the service you receive from Kerry in our Lowestoft store. It makes us proud you always have a good and friendly time in Wickes! - Dylan
Great service cheap and good quality
I was looking to purchase some cement, sand wood (etc) for some DIY work as I was unfamiliar with what the best items would be best for my project so I see one of the staff who was passing. she said hi my name is sheena how can I help, well if it wasn't for her I would have purchase the wrong items she knows her stuff, explains what to use. Where in the shop the items are & went out the back to grab an item that I'd grab the last one of but needed 2x of this item. 110% happy with the service I received "THANK YOU SHEENA " Lowestoft branch your one luck company to have such a great member of staff with the knowledge and politeness.
August 11, 2024
Unprompted review
Reply from Wickes - Lowestoft
Hi, Rob. Thank you for taking the time to share your review. I'm really pleased to see that, Sheena, was polite and helpful in store, advising you which products would best suit your project. Thank you again for your valuable feedback. - Scott H
Shelled went above and beyond
Shelle went above and beyond. Super helpful and highlighted the benefits of the trade account and products I was using. Very friendly, clearly an asset to Wickes
August 9, 2024
Unprompted review
Reply from Wickes - Lowestoft
Hey there, thanks for your wonderful review, and I'm delighted that Shelle was able to help you out and provide a friendly service! - Dylan
Went into Lowestoft store today Kerry…
Went into Lowestoft store today Kerry was super helpful wouldn't have found anything I was looking for if she hadn't been there to help 👌🏻
August 7, 2024
Unprompted review
Reply from Wickes - Lowestoft
Hi There, thanks for taking the time to share this feedback. RD
Reply from Wickes - Lowestoft
Hey Martyn, thanks for your wonderful feedback, and I'm glad you enjoyed the service in our store. - Dylan
Happy mondays
Back to the daily grind
Got everything i required with help from staff “kerri “ smiles a plenty and pointed me in the right direction
Trade pro discount always helps
Cheers
August 5, 2024
Unprompted review
Reply from Wickes - Lowestoft
Hi Bryan, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your in-store experience with, Kerri who was able to provide an excellent service and pointed you in the right direction. We do greatly appreciate this kind feedback and will be sure to pass this on to the team. - FB
Staff are really helpful pleasure to…
Staff are really helpful pleasure to shop there
August 3, 2024
Unprompted review
Reply from Wickes - Lowestoft
Hi there, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with us and how pleased you are using our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Super Shelle from Lowestoft
What a pleasure it was to be served in your Lowestoft store by Shelle today. Super-helpful, super-friendly, super-knowledgeable and an asset to your company. 10 out of 10 service from Shelle.
August 1, 2024
Unprompted review
Reply from Wickes - Lowestoft
Hey Amanda, thanks for your five-star feedback, and I'm glad to learn that Shelle was first class in our Lowestoft store. - Dylan
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