Wasn sure exactly what i needed and wasn't sure about the price which I mentioned at the till. Jim, serving me, ran me through all my options, offered some further advice which led to me selecting a... See more
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I phoned Wickes Maidstone to request a home visit for my elderly parents as they wanted to update their bathroom. I arranged for Abbie to visit us after explaining a bit about their accessibility need... See more
Company replied
Customer Services were brilliant and took time to help me find what I needed. At the till Jim (Maidstone Store) was friendly and showed that my custom was valued. Great experience for a few d... See more
Company replied
Matt the sales and design expert at maidstone wickes was 100 percent on the ball. From start to finish he was helpful , polite and knew his stuff. Matt made the whole process of finding , designing an... See more
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Company details
About Wickes - Maidstone
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
St Peters Street, Maidstone, Kent, ME16 0SN, United Kingdom
- +441622690346
4.8
Excellent
222 reviews
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Visited Wickes today in Maidstone to get paint and other things for the garden
Visited Wickes today in Maidstone to purchase paint and aggregate for the base of a new garden storage unit. Served by Jim, who was extremely knowledgeable and very helpful. Really appreciated his support. Thanks!
May 27, 2026
Unprompted review
Reply from Wickes - Maidstone
We're so glad to hear about your positive experience with Jim. We appreciate your kind words, and thank you for your feedback. - AB
Big thank you to Jim from the Maidstone…
Big thank you to Jim from the Maidstone store who aided our shopping experience by going above and beyond!
May 27, 2026
Unprompted review
Reply from Wickes - Maidstone
Hi Kate, we appreciate you sharing your positive experience. We are so glad Jim provided excellent service. -LR
Jim was friendly and helpful and made…
Jim was friendly and helpful and made my day - thanks everyone 🙏
April 15, 2026
Unprompted review
Reply from Wickes - Maidstone
Hi Jim, we're glad our team was friendly and helpful, making your day. We appreciate your kind words. -LR
Went into Wickes Maidstone fairly late…
Went into Wickes Maidstone fairly late in the evening. Found everything I needed. At the checkout, Jim asked if I was trade and I said 'no, farming'. Jim likes farmers apparently so he gave me a trade discount. What a legend. Will definitely go back if they're all of the same mindset.
May 18, 2026
Unprompted review
Reply from Wickes - Maidstone
We are delighted to hear you had such a positive experience and found everything you needed. We appreciate your kind words about Jim and look forward to your next visit. -AK
I run a gardening club at a local…
I run a gardening club at a local school. Have just collected a really useful car load of donated equipment that the operations manager had ready for me. So grateful.
May 21, 2026
Unprompted review
Reply from Wickes - Maidstone
We're so glad we could help your gardening club! We appreciate you sharing your positive experience. Thank you for your kind words. -AK
I work for a local charity offering…
I work for a local charity offering wood craft to people who struggle with their mental / physical health. Wickes have been kind enough to donate some timber to us on a few occasions, which helps us to keep our cost down and continue with our local community work to help people gain life skills and well-being. Very much appreciated.
May 15, 2026
Unprompted review
Reply from Wickes - Maidstone
We are truly happy to hear our timber donations are so valuable to your charity's incredible work. Thank you for sharing your positive experience. -AK
New Kitchen installation
I booked a free home visit for a new kitchen, the designer that came was very professional, patient, attentive and creative. She too time in listening to what I wanted and was able to give a design with what I asked for and also what I needed.
I went with my own kitchen fitter and when they had problems following the design (due to their own stubbornness) Wickes was very supportive, they even came over to my house to explain things to the fitter.
In the end I have a brand new kitchn and I am so glad to have gone with Wickes.
My designer did a great job.
January 26, 2026
Unprompted review
Reply from Wickes - Maidstone
We're happy to hear that our designer was professional, patient, attentive, and creative, providing a design that met your needs. We're also glad our support was helpful with your kitchen fitter. Thank you for choosing us! -AK
The helpfulness of Jim at the payment…
The helpfulness of Jim at the payment counter, in your Maidstone branch, was exceptional, kind, and friendly, and knowledgeable.
A refreshing approach and certainly customer-focused, whilst looking after the best interests of Wickes.
Thank you Jim.
May 13, 2026
Unprompted review
Reply from Wickes - Maidstone
Hi Lee, Thanks for taking the time leaving your review. We're happy to hear about your positive experience. It's wonderful that Jim provided such exceptional and knowledgeable service. Thanks again for the kind feedback. -JL
Jim served us today
Jim served us today. What a lovely gentlemen. He was very attentive and helpful.
May 13, 2026
Unprompted review
Reply from Wickes - Maidstone
Hi Rachel, we appreciate you sharing your experience with us. We are so glad to hear that you found him attentive and helpful. Thanks again! -LG
Visited Maidstone store tonight and…
Visited Maidstone store tonight and found what we needed and then we were served by Jim at the checkout. Very friendly and took time to talk to us and child. Top man
May 13, 2026
Unprompted review
Reply from Wickes - Maidstone
Hi Simon, we're happy to hear that you found what you needed at our Maidstone store. We appreciate your positive feedback regarding the friendly service you received. -LG
Maidstone wickes
Maidstone wickes
Great advice
Friendly service
Really helpful and smiles
You don’t get that online ! Great customer care from jim at the checkout
Thank you
May 13, 2026
Unprompted review
Reply from Wickes - Maidstone
Hi Debs, Thank you for your review about your visit to our Maidstone store. We are pleased that you are happy with our service. Thank you for mentioning Jim on the checkout and your business.
Visited Maidstone branch today
Visited Maidstone branch today, Jim at checkout was super friendly and helpful! Had to leave a review just to mention how good he is! Maidstone is always well stocked, never an issue using them.
May 11, 2026
Unprompted review
Reply from Wickes - Maidstone
Hi King, We appreciate you taking the time to share your experience with us. We're happy to hear that Jim was super friendly and helpful and that the branch is always well stocked. - Sean
Maidstone staff shout out
Just a quick thankyou to the team at Wickes Maidstone. Always polite, happy and friendly service normally with a smile.
May 6, 2026
Unprompted review
Reply from Wickes - Maidstone
Hi Phil, Thank you for your review regarding the team at our Maidstone store. We appreciate your business.
It's nice to be served by Jim
It's nice to be served by Jim. Always got a smile on his face
May 6, 2026
Unprompted review
Reply from Wickes - Maidstone
Hi Mr Robert Poots. We appreciate you sharing your positive experience with us. It's great to know you were served well and were happy with the service provided by Jim. - Sean
The staff at Wicks Maidstone have…
The staff at Wicks Maidstone have helped me on several occasions, great advice and help with all the diy I have been doing. Special thanks to Jim who took the time to chat today.
May 4, 2026
Unprompted review
Reply from Wickes - Maidstone
Hi Steve, Thanks for taking the time leaving your review. We're happy to hear that Jim and the staff at the Maidstone store was able to help you and give great advice on all your DIY projects you have been doing. Thanks again for the kind feedback. -JL
Stocked everything i needed at a…
Stocked everything i needed at a sensible price. Jim on the checkout was helpful and personable, low stress experience.
April 29, 2026
Unprompted review
Reply from Wickes - Maidstone
Hi Ian, We appreciate you sharing your feedback. We are so glad to hear that we stocked everything you needed and that Jim provided a low-stress experience. - Sean
Urgent delivery required
I needed an urgent delivery of topsoil as I had been let down by an online supplier so visited Wickes in Maidstone. Luckily for me a lovely lady called Tracy was able to arrange a same day delivery which saved me a world of pain and she saved me money. Fantastic customer service from Wickes no more internet suppliers for me it’s Wickes every time
April 28, 2026
Unprompted review
Reply from Wickes - Maidstone
We're so glad that Tracy could assist you with your urgent topsoil delivery and prevent further inconvenience. It's great to hear that our service met your needs and saved you money. We appreciate your positive feedback! -AK
Jim is great!
Fantastic experience at Wickes in Maidstone. Having done lots of research online, I realised I needed to speak to someone and called a couple of local companies as well as popping into my two closest DIY type stores. None could help, but one recommended Wickes. Called Wickes, spoke to a chap and he said "Jim's the man you need; he'll be in at twelve if you want to come and speak to him". I rocked up at 12:05, found Jim, and was not disappointed! Great to actually be able to get advice rather than coming up against staff who don't know what they're selling. Keep up the good work :)
March 9, 2026
Unprompted review
Reply from Wickes - Maidstone
Hi, we're happy to hear that you had a fantastic experience and received helpful advice from our team. We appreciate you taking the time to share your positive feedback about your visit to our store. We're glad our team could provide the expertise you needed! -LG
Jim was really helpful
Jim was really helpful, a lovely man, who kindly took my shopping out to my car for me.
They were mega heavy. Thank you
April 13, 2026
Unprompted review
Reply from Wickes - Maidstone
We're happy to hear that you had such a positive experience. We appreciate your kind words about the assistance you received from Jim with your heavy shopping. Thank you! -AK
Matt was very experienced and…
Matt was very experienced and efficient, very thorough and extremely helpful , we are really looking forward to kitchen and bathroom installation
April 18, 2026
Unprompted review
Reply from Wickes - Maidstone
Hi Sarah, We appreciate you taking the time to leave your review. We're happy to hear that you found Matt to be experienced, efficient, and helpful. We hope you enjoy your new kitchen and bathroom! -Summer M
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