Wickes - Maidstone Reviews 

Very helpful and knowledgeable staff - especially Jim on the till

During my recent visit I received help from a number of members of staff. They were all friendly and helpful, especially Jim, working at the till.

Jim on the till was so helpful and friendly - made us laugh which is great on an Easter Monday afternoon. A credit to Wickes :-)

Saw Richard at the Maidstone store who was extremely helpful throughout the choosing and ordering process. He was professional with advice and transparency of costs including specialist costs.
After the home visit, we visited the store on three occasions as we changed minds on layout, units and colours. Each time Richard maintained being professional, helpful and patient !!
We look forward to this initial experience being carried forward to installation.

Jim provided great service in the Maidstone store

Jim was an absolute star today. Thoroughly recommend Wickes at Maidstone because of staff like Jim.

A big thank you to Abbie our design expert, she was fantastic from start to finish, nothing was too much trouble. When we had to come in as we needed to change our sink she was super helpful. At the end when everything was done and it looked amazing we had a few returns as we didn’t need some excess tiles and flooring and she sorted the refund straight away no fuss. Made the experience so much easier and stress free! Really can’t praise Abbey enough!

Richard was professional and knowledgeable about the product
we purchased. He was quietly efficient, patient and very helpful

Excellent service from start to finish. From the initial consultation to the final installation I was kept up to date with the progress of the delivery of the kitchen units to the installation date.

Wickes donated materials to our local charity as part of its Community Project initiative. This is of great help to small community groups like ours, and we are extremely grateful for the assistance.

A big thank you to Samuel from Wickes in Maidstone for being so helpful in arranging a number of items that they’ve kindly donated to us as part of our community project. 🌳

This generous support will make a real difference to our outdoor learning programme and will directly benefit our students. We’re incredibly grateful for your time, support, and commitment to the community—thank you again!

Wanted to purchase a New Kitchen and had the pleasure of dealing with Richard who came out and designed a kitchen within my budget. Communication was excellent and answered all the questions I had, I would certainly want him to design any future projects for me in the future and I will ask for him personally

Got our kitchen and bathroom, Richard sorted everything and was very helpful can’t thank him enough

Jim on checkout was very helpful with my purchase.
A very cheerful and competent man who made shopping there a pleasure.

Jim at Wickes Maidstone very helpful and friendly. Good experience

We were given a £100 donation from the Wickes Community Programme to help us re-roof the equipment shed where our Scout Group keeps all our supplies staff were super helpful in Maidstone making sure we got all the right materials

Matt the sales and design expert at maidstone wickes was 100 percent on the ball. From start to finish he was helpful , polite and knew his stuff. Matt made the whole process of finding , designing and purchasing a bathroom an absolute delight. Highly recommend seeing him for your next home improvement project.

Excellent support and service from Andreea Toma on the design team on a long timescale project - she kept focus and attention throughout the project and provided updates. Really appreciate the extra mile(s) she has gone to provide a great customer experience.

Jim helped me load some bricks into the car. This made it easier for me.

Richard has been great throughout the whole process. He really cares about the kitchen design and only wants what he thinks is best for you. We’ve been back and forth many times and have felt supported and happy each time. Thoroughly recommend Richard.