Wickes - Maidstone Reviews 

I would like to thank Matt Nowotny at the Maidstone branch for designing my dream kitchen. Matt listened to my requests and took away what I was asking and produced the design. I could finally visualise what my new kitchen would look like! Nothing was ever too much trouble as I had plenty of questions, queries etc however Matt always responded! Matt is friendly, approachable and a great designer who I would highly recommend! Thanks again for making my dream of 20 years of waiting finally come true! I absolutely love my new Sofia range kitchen!

I had a bathroom design appointment, which the consultant told me at the beginning wasn’t long enough, and it wasn’t.
He said he would finish the design and quote that day, in between other appointments and then email it to me. A week later I’ve received nothing other than a follow up email asking me to leave this review.
I had a told him that we wanted to get things finalised quickly and wanted high end products. So even more puzzling that he did not come back to me.
Needless to say we are placing our order with another company

Wonderful service give by Jim. Happy birthday.

I came into this store to return some unneeded, excess materials that I'd purchased at another branch. This turned out to be rather complicated but Jim was very patient and helpful and was ultimately able to process the refund for me.

Maidstone - St Peter’s Street
Due to mobility issues, we needed assistance with a pre reserved Order.

JIM saw that my Wife would have struggled with the goods and offered to help.

He brought it to our vehicle and ensured that all was loaded and secure before us leaving.

We cannot rate his Costume Service highly enough.

He is a credit to your Company

Well done and thank you

Excellent service and professional advice.
Thanks Frank

Jim helped me out with my time in store, absolute legend. Couldn't have done more to help me

My thanks to Jim, very helpful.

Jim was an excellent ambassador for Wickes Maidstone and really looked after us.

I was looking to redo my bathroom and didn't know where to begin. Richard the Design Consultant was patient, listened, very helpful, finding answers to our concerns, professional, knowledgeable and did everything to help us find a positive solution.

Everything from the initial consultation with Michael in Maidstone to the excellent installation by Jedda and his team was extremely good. The only thing that was a letdown was the confusion over deliveries caused by the delivery company itself

Yos in Maidstone branch was very helpful, she took her time with us

The member of staff Ian in the Maidstone branch was extremely helpful, nothing was too much trouble for him. I have not had such a great customer service experience in years!

Many thanks Jim, your help,advice and recommendations on paint choice was very professional and helpful

Jim at Maidstone branch was excellent. He helped us and found what we were looking for

I had a great experience at Wickes thanks to Jim. He was extremely helpful, patient, and knowledgeable, and took the time to really understand what I needed.
It’s rare to receive such attentive and friendly customer service these days, so I really appreciate his support. Thank you, Jim, for the excellent service — you’re a real credit to Wickes!

Shopped at Wickes store in Maidstone - staff member was extremely helpful (Jim) . Found the items I needed and I’m a very happy customer!

Just been to Wickes and experienced exceptional service from Jim who went out his way to make sure I got the best value for money solution for my diy project.

Mr Richard Moloney

very knowledgeable man spent time and designed the system according to our desire it was perfect. Nothing left after installation & provide throughout service.

We are grateful for he’s Service helpful mind and kindness

Near to get in.helpful staff and friendly.