Wickes - Martlesham Heath Reviews 318

Wickes is always my go to. I recently built a duck enclosure, i went to wickes to buy all my materials. The staff are always helpful and friendly.
I will return to martlesham wickes every time.

Yasmin couldn’t have been more helpful, was very pleased with her service, Wickes are lucky to have such a fantastic colleague, thankyou

Always so helpful. Thank you Gemma in particular who helped me find my trade card!

Gemma was so helpful, friendly and welcoming. She is an asset to the company and deserves recognition for going beyond the normal duties of a person working in retail.

Gemma in the martlesham store was so very helpful when I got to the store with no idea about what anything on my list was. She walked round with me and helped me find everything I needed. She even went out and got me a trolly without me asking. She is a real credit to the store and makes DIY so much easier. Thank you Gemma

Clean shop, easy to navigate. good range of choices. Gemma on the till was friendly & helpful. It was a good all round experience & I will recommend & visit again.

Good service, friendly and helpful advice
Becky was over and above with advice and help. Happy and friendly. Great customer service.

We were doing a new project, and Gemma was super helpful, in helping us find the tools and equipment we needed to do it right. Friendly, well informed, some great tips and really lovely to talk too.

Gemma is always friendly and customers are met with smile

5 stars for Gemma!
Very professional and friendly when talking with customers. She treats everyone with kindness and care, and explains everything clearly and thoroughly. Excellent customer service and a wonderful experience. Thank you, Gemma!

Gemma was super helpful and very friendly staff member

My husband went into Wickes. Martlesham Heath for some paint colour charts. He was served by Gemma. He said she was absolutely brilliant. Polite, interested. Kind and helpful. Thank you Gemma. You helped him make the right choice Angie x

Well behaving stuffs

Explained my project and what paint colour I wanted and the lady was very helpful in explaining the finishes and the durability to me
Thank you

I can honestly say, that I am in Wickes Martlesham at least 4 times a week for various items. The staff are friendly and helpful, I would especially single out Becky who is always cheerful and up for a banter if time and customers allow. Well done to a great team

Fantastic service.
Especially Becky although been there couple times over the last few days and all the staff have been great.

Went to Wickes to buy some sand for some block paving. Served by the most welcoming assistant Gemma. Gemma was helpful and happy, it was almost a pleasure to part with my cash 😊! No more B&Q for me, it will always be Wickes whilst they continue to employ such excellent staff.

We are delighted with our new kitchen. From start to finish we have received a professional service. Firstly thanks to Shanel our design consultant for her help and guidance in not only planning but with a follow up visit after the work was completed.
Secondly to Steve our Wickes fitter who was reliable and worked really hard.
Wickes also provide a dedicated customer service but the few minor problems we had were resolved quickly between Steve and the Martlesham store.

Great staff at this well stocked Martlesham Wickes.
Gemma is particularly jolly and helpful.