Wickes - Martlesham Heath Reviews 

Gemma in the martlesham store was so very helpful when I got to the store with no idea about what anything on my list was. She walked round with me and helped me find everything I needed. She even went out and got me a trolly without me asking. She is a real credit to the store and makes DIY so much easier. Thank you Gemma

Clean shop, easy to navigate. good range of choices. Gemma on the till was friendly & helpful. It was a good all round experience & I will recommend & visit again.

Good service, friendly and helpful advice
Becky was over and above with advice and help. Happy and friendly. Great customer service.

We were doing a new project, and Gemma was super helpful, in helping us find the tools and equipment we needed to do it right. Friendly, well informed, some great tips and really lovely to talk too.

Gemma is always friendly and customers are met with smile

5 stars for Gemma!
Very professional and friendly when talking with customers. She treats everyone with kindness and care, and explains everything clearly and thoroughly. Excellent customer service and a wonderful experience. Thank you, Gemma!

Gemma was super helpful and very friendly staff member

My husband went into Wickes. Martlesham Heath for some paint colour charts. He was served by Gemma. He said she was absolutely brilliant. Polite, interested. Kind and helpful. Thank you Gemma. You helped him make the right choice Angie x

Well behaving stuffs

Explained my project and what paint colour I wanted and the lady was very helpful in explaining the finishes and the durability to me
Thank you

I can honestly say, that I am in Wickes Martlesham at least 4 times a week for various items. The staff are friendly and helpful, I would especially single out Becky who is always cheerful and up for a banter if time and customers allow. Well done to a great team

Fantastic service.
Especially Becky although been there couple times over the last few days and all the staff have been great.

Went to Wickes to buy some sand for some block paving. Served by the most welcoming assistant Gemma. Gemma was helpful and happy, it was almost a pleasure to part with my cash 😊! No more B&Q for me, it will always be Wickes whilst they continue to employ such excellent staff.

We are delighted with our new kitchen. From start to finish we have received a professional service. Firstly thanks to Shanel our design consultant for her help and guidance in not only planning but with a follow up visit after the work was completed.
Secondly to Steve our Wickes fitter who was reliable and worked really hard.
Wickes also provide a dedicated customer service but the few minor problems we had were resolved quickly between Steve and the Martlesham store.

Great staff at this well stocked Martlesham Wickes.
Gemma is particularly jolly and helpful.

Excellent service and nice to find an honest store when I left some items in trolley previous evening after paying for them and the staff keeping them behind till - thank you Gemma

I am a regular at Wickes Martlesham and I think without exception the staff cannot be faulted - they are jolly without being overly casual eg "enjoy your afternoon mixing 80kgs of readymix ! ".
Today I was signed up Wickes Trade Pro which I have fended off for years. Becky@Martlesham was on the counter and a great ambassador for the business.

Whoever does the hiring for Wickes Martlesham is doing a great job. Staff are so friendly. Becky was great yesterday, prompting this review, but really they are all terrific. I have Toolstation, Screwfix and B&Q all on the doorstep but will always choose Wickes first!

I was looked after by Becky @ Marrtlesham, she was very attentive, very helpful and really knowledgeable. nothing was too much trouble. Becky went above and beyond to help, first class customer service, thank you so much for your help and advice, a real credit to Wickes