Just wanted to say a big thank you to Hannah at Wickes for designing our new bathroom. The installation itself went smoothly, with regular check-ins from Garry, our Wickes installation co-ordinator.... See more
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18 Tyne Road, Weedon Road Industrial Estate, Northampton Northamptonshire, NN5 5AF, GB
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Just wanted to say a big thank you to Hannah at Wickes for designing our new bathroom. The installation itself went smoothly, with regular check-ins from Garry, our Wickes installation co-ordinator.... See more
Company replied
Product bought was faulty, phoned to report to the store and customer service said they were happy to supply products not fit for purpose! Following this we phoned again and spoke to manager who said... See more
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We had a great experience at Wickes Northampton with Dan. He quickly drew up our bathroom plan, from a drawing with measurements, and talked us through the different options, as well as walking us aro... See more
Company replied
Getriin designed our kitchen for us. A really lovely person who couldn't do enough for us. She was helpful, patient and she explained everything thoroughly. Getriin told us about the available offers... See more
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Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
18 Tyne Road, Weedon Road Industrial Estate, Northampton, Northamptonshire, NN5 5AF, United Kingdom
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Anita was very helpful in checking the contents of a box for the type of fitting for a toilet seat and allowing me to make a return of the fitting I had bought mistakenly earlier. Friendly, professional and nothing too much trouble. Thank you Anita and Wickes!

Reply from Wickes - Northampton
i been a trade customer with this branch 15 yrs now .
staff is very caring and kind specially tracy graig .
wickes prices and products are fantastic.

Reply from Wickes - Northampton
Had a consultation regarding a fitted kitchen at Wickes Northampton. My meeting was with Dan. I have to say Dan is Brilliant! Of course me never having bought a kitchen before I needed things explaining to me. He spent an hour and half with me and went through every detail. A really friendly guy who was attentive and answered every question. Nothing was too much trouble for him.
In addition I have visited Wickes northampton 3 times in the last couple of weeks and each time the store manager has been on the sales floor at the sharp end! interacting with customers and staff. In fact on my last last 2 visits both the store manager and Dan recognised me and approached me for a chat. Well done Dan and store manager. A credit to the company.

Reply from Wickes - Northampton
Sarah was really helpful very knowledgeable and able to support me in my purchases

Reply from Wickes - Northampton
Brilliant store with exceptionally helpful staff always happy to lend a hand wether that be loading up my products or just general help with knowledge of products.

Reply from Wickes - Northampton
Recently had my new kitchen fitted. After an initial welcome call from my Customer Service rep nothing until the job was nearly finished. We then discovered 6 drawer fronts were missing. I was told by someone on the phone and via text that they would be delivered today. Waited in all day.... nothing delivered. Tried to call Customer Service..... no answer. Emailed and was told they're not due for another three weeks! No-one in Customer Care gives a monkey about sorting any issues or maybe the whole department is just rubbish.

Reply from Wickes - Northampton
Only gave 1 star as not option an option to give 0 stars. Plenty of other providers don’t waste your money with Wickes . Good at start, put you will have issues with the design once you get onsite, units will be discontinued before they are delivered and customer service laughable

Reply from Wickes - Northampton
Dan M in Northampton designed our new bathroom perfectly. He listened to everything we needed and made sure it was exactly as we wanted it. Couldn't have asked for a better service.

Reply from Wickes - Northampton
Not impressed ordered a bath said 10 days for delivery then when you can book a slot for delivery it makes it 3 weeks for bath not 10 days . Asked can I collect from warehouse myself told no as they are not insured for us to collect and put bath in our van.

Reply from Wickes - Northampton
Getriin did our plan for us this afternoon? Working with it was absolutely fantastic. She was kind and caring towards my mum and also showed great patience. Cannot recommend enough. Thank you

Reply from Wickes - Northampton
Tracie was extremely approachable and lovely to deal with. Thank you Wickes for employing positive people.

Reply from Wickes - Northampton
Wickes Northampton have been great with supporting our local charity and with communication throughout. Thanks to them our service users have benefited from new gardening equipment.

Reply from Wickes - Northampton
Popped into Wickes Northampton to get some paint, what I needed wasn’t on the shelf so I approached a nice polite boy Leo who managed to locate the paint for me. Thank you very much.

Reply from Wickes - Northampton
I regularly shop in this store and especially love how easy and efficient the click and collect is. The staff are always very helpful and attentive. A special shout out for James and David for always going above and beyond!

Reply from Wickes - Northampton
Hands down the best store in Northamptonshire. Great staff always cheerful

Reply from Wickes - Northampton
My local Wickes branch. Always clean and tidy, always easy to find what I need and the staff are always happy to help.

Reply from Wickes - Northampton
Great store , Gemma the ops manager has been fantastic in organising and offering wickes’ support to support local charity. The store is always clean and tidy and very informative , great product knowledge and overall very helpful.

Reply from Wickes - Northampton
Clean and tidy depot,had no problem finding what I wanted.
Reasonable prices,pleasant staff.

Reply from Wickes - Northampton
Staff always helpful and give good advice Thank you 😊

Reply from Wickes - Northampton
Staff helpful, excellent customer service always! Brilliant management.

Reply from Wickes - Northampton
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