Ordered a small amount of items online for delivery, but Wickes even managed to mess this up. Items missing, several items damaged and even sent the wrong item. Contacted customer services who took ov... See more
Company replied
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Luca Linfoot the designer was friendly, extremely helpful and understood our requirements very quickly. He took time to show us the relevant bathroom items and expertly came up with up with a great de... See more
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Popped in for some acoustic panels as i saw that they were on offer,load them onto a trolley, but there was no way we would be able to get them into the car, spoke to the person on the till, who call... See more
Company replied
Luca was exceptionally helpful with suggestions after listening to our ideas and what we would like to incorporate into the design of the ensuite. He showed us several options and we discussed what wo... See more
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Company details
About Wickes - Oxford
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Botley Road, Oxford, Oxfordshire, OX2 0HA, United Kingdom
- +441865202030
4.4
Excellent
190 reviews
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Delivery due fri then told sat and now…
Delivery due fri then told sat and now turned up Monday with the main parts missing paying builders 500 a day to do nothing even was told to hire a van and take it myself went to store today it was still on the shelf after being promised by the delivery manager sat it would all be here Monday morning disgusting services Dylan cnt find the message I’m afraid please email
June 21, 2024
Unprompted review
Reply from Wickes - Oxford
Hey Natasha, thanks for your feedback and I'm deeply sorry to hear about the issues you've faced with missing items. If you can please reply back to the private message I've sent you on trustpilot, we can investigate this further for you. - Dylan
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