Wickes - Perth Reviews 

82
TrustScore 4.5 out of 5

4.6

Old Market Place, 1 St Catherines Retail Park, Perth Perthshire, PH1 5XD, GB


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Rated 5 out of 5 stars

Went to Wickes Perth on 1st July for plasterboard/cement board - Ross gave me the information I needed to decide on the right product which was carried for me to the checkout. My purchases were then... See more

Company replied

Rated 5 out of 5 stars

Amazing service from Wickes Perth who donated bottles of water and lining paper to JGN Dance Attic for our kids who performed their show at the weekend. Also a big shoutout to Angie Kelday who deliver... See more

Company replied

Rated 2 out of 5 stars

I ordered shelves and brackets on line on 1st june 2026 for delivery on 03/06/2026 online it said everything was in stock this was wickes Perth Scotland .I was called on Wednesday 03\06 to be told the... See more

Company replied

Rated 5 out of 5 stars

Requiring to replace our en suite, I called into my local Wickes in Perth where I’d already experienced helpfulness, and sorting the en suite was done so efficiently and considerately by Paul Wilson... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Perth

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Old Market Place, 1 St Catherines Retail Park, Perth, Perthshire, PH1 5XD, United Kingdom

  • +441738643985

4.6

Excellent

TrustScore 4.5 out of 5

82 reviews

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4.6

All reviews

(82)

14,473 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Steven was very polite and mannerly as…

Steven was very polite and mannerly as well as helpful. A very personal welcoming manner

July 16, 2026
Unprompted review
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Reply from Wickes - Perth

Hi, David. Thank you for taking the time to share your review with us. We're really pleased to see that Steven was polite and helpful during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Steven was very helpful picking up my…

Steven was very helpful picking up my bags of cement for me & advising me the best Woodville to buy, then he took them out to my car

July 3, 2026
Unprompted review
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Reply from Wickes - Perth

Hi Tom, We appreciate you sharing your feedback. We are so glad to hear about the great assistance you received with your purchases and getting them to your car. - Sean

Rated 5 out of 5 stars

Great customer service at Wickes Perth

Went to Wickes Perth on 1st July for plasterboard/cement board - Ross gave me the information I needed to decide on the right product which was carried for me to the checkout. My purchases were then carried to my car by Ajae. Both customer assistants were friendly and a credit to Wickes.
I returned to the same branch on 2nd July and received excellent customer service from Stephen when I bought a second piece of cement board which was also carried to my car. Great service both days and great choice of the products I needed.

July 1, 2026
Unprompted review
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Reply from Wickes - Perth

Hi Debbie, we are so pleased to hear about your excellent experience at our Perth branch. It's wonderful that our team members were friendly, helpful, and provided such great service on both your visits. -LR

Rated 5 out of 5 stars

The tops!

Requiring to replace our en suite, I called into my local Wickes in Perth where I’d already experienced helpfulness, and sorting the en suite was done so efficiently and considerately by Paul Wilson who recognised what was required and had it all sorted and ordered in no time. Having previously been to another DIY store where it took nearly six months to get the bathroom organised, Paul’s ability to see what was required and to advise was so much less stressful.
The staff here are so friendly and helpful, I wouldn’t go anywhere else now.

July 1, 2026
Unprompted review
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Reply from Wickes - Perth

Hi Marjorie, we are so pleased to hear about your excellent experience with Paul and the efficient sorting of your en suite. It's wonderful that he provided such helpful and considerate assistance. Thank you for your kind feedback. -LR

Rated 5 out of 5 stars

Amazing service from Wickes Perth who…

Amazing service from Wickes Perth who donated bottles of water and lining paper to JGN Dance Attic for our kids who performed their show at the weekend. Also a big shoutout to Angie Kelday who delivered them to us and who volunteered on her 2 days off to help us with the show over the weekend. Fab help, 10/10 service from her.

June 19, 2026
Unprompted review
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Reply from Wickes - Perth

Hi Alexandra, we're so happy to hear about your positive experience and the wonderful support for the kids' show! We truly appreciate your kind words and are glad we could help. -LR

Rated 5 out of 5 stars

A massive thank you to Wickes Perth

A massive thank you to Wickes Perth for providing a community donation to Fair City Reds 2014. This support is hugely appreciated, thank you for investing in local grassroots football and supporting the young players in our community! ❤️⚽️👏

June 24, 2026
Unprompted review
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Reply from Wickes - Perth

Hi Sarah, we're so happy to hear our community donation to Fair City Reds 2014 was appreciated. We're happy to support local grassroots football and young players in your community. -LG

Rated 5 out of 5 stars

Can I please place on record my sincere…

Can I please place on record my sincere thanks to the staff who were unbelievably helpful in assisting us regarding a community donation. Their help, patience and customer service went above and beyond anything i have experienced previously. Defo 6 stars if I could have!

June 5, 2026
Unprompted review
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Reply from Wickes - Perth

Hi, Alan. Thank you for taking the time to share your review with us. We're delighted to see that your local store was able to help you via our community programme. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

A massive thank you to Store Manager…

A massive thank you to Store Manager Edita for her exceptional help and guidance during my recent visits. She is a credit to Wickes Perth and always goes above and beyond to make sure customers get exactly what they need!

June 16, 2026
Unprompted review
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Reply from Wickes - Perth

Hi There,

We're so pleased to hear about your positive experience and the exceptional help you received from Edita. Thank you for your wonderful feedback! -Ellysse

Rated 2 out of 5 stars

I ordered shelves and brackets on line…

I ordered shelves and brackets on line on 1st june 2026 for delivery on 03/06/2026 online it said everything was in stock this was wickes Perth Scotland .I was called on Wednesday 03\06 to be told they could not fill the order as they were short of stock and my delivery would only be on 10/06.OK i was promised delivery between 1300 and 1700hrs no phone call,i went out at 1815 and left instructions for delivery to my neighbor.I returned at 2115 to find everything left outside and my note still very visable.

June 10, 2026
Unprompted review
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Reply from Wickes - Perth

Thank you for sharing your experience. We are sorry to hear about the issues with your recent order, from the stock discrepancy to the delivery. We are looking into this to prevent future occurrences. - AB

Rated 5 out of 5 stars

Outstanding Customer Service - Paul at the Perth Store

My experience in the Perth store was made great due to an outstanding design consultant named Paul. The knowledge displayed, professionalism, kindness, caring and efficiency were outstanding. Paul went above and beyond to help myself and my husband to design and buy our new bathroom. Paul is a fabulous asset to Wicks, I know that we will be regular customers moving forward 😁

June 4, 2026
Unprompted review
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Reply from Wickes - Perth

Hey Linda, thanks for your amazing feedback, and I'm glad that Paul was first class throughout your bathroom design experience in our Perth store. It makes us proud that Paul went above and beyond, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Such a helpful member of staff

I asked advice from Steven and he could not have been more helpful. He pulled the trolley along, checked online about the kind of sand I needed for the job my husband is about to do, put the heavy sand on the trolley and again took charge of the trolley whilst we went to get the Teak Oil I wanted. Thereafter we went to the checkout and he efficiently served me and then, without hesitation he wheeled the trolley to my car and carefully transferred the sand.

June 3, 2026
Unprompted review
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Reply from Wickes - Perth

Hey Meriel, thanks for your amazing review, and I'm delighted that you enjoyed your time in our Perth store. It makes us very prod that Steven was super helpful during your visit! - Dylan

Rated 5 out of 5 stars

We bought slabs, sand and cement

We bought slabs, sand and cement for a garden project over two visits to the Perth store and was served by Stephen. We were very happy with the service received as Stephen was friendly, knowledgeable and arranged the delivery. On the second visit to buy 5 extra slabs Stephen was very helpful and went through slabs to ensure they all matched and lifted them into the car. Stephen is definitely an asset to Wicks.

May 27, 2026
Unprompted review
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Reply from Wickes - Perth

Hi Eleanor,

We're delighted to hear about your positive experience at our Perth store. It's great to know Stephen was friendly, knowledgeable, and helpful with your garden project, ensuring your slabs matched perfectly. We appreciate your kind feedback. -Ellysse

Rated 5 out of 5 stars

Helpful staff

I went to my local Wickes to get an item for my garden. I didn’t know the location in store to find it and spotted staff member Steven at the checkout till. He was very pleasant and told me which aisle to go to. It was around 6.30pm and store was quiet for a change. On my way to the aisle I was distracted by other items I might use in the near future and then I couldn’t remember the aisle number, an age thing! Steven saw my predicament and kindly came and led me to the correct aisle, then went and found the item and carried it to the checkout . I have used Wickes stores many times and always find the staff friendly and helpful but Steven went above and beyond. Thank you.

May 20, 2026
Unprompted review
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Reply from Wickes - Perth

We are so glad to hear about your positive experience with us. It's wonderful to know that Steven provided such exceptional service. We truly appreciate you sharing your kind words and look forward to welcoming you back. -AK

Rated 5 out of 5 stars

Kitchen & Bathroom review

Design Consultant Paul Wilson was excellent. Very Knowldgeable and gave veery good advice. Would definitely recommend

May 12, 2026
Unprompted review
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Reply from Wickes - Perth

Hi Nicky, We're delighted to hear that our consultant Paul's expertise and advice were valuable to you. Thank you for recommending our services, we appreciate it. - Sean

Rated 5 out of 5 stars

Great service, great prices

Came in looking for a small part. Steven was extremely helpful and knowledgable and was professional and resourceful. Very satisfied customer. Thank you.

May 9, 2026
Unprompted review
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Reply from Wickes - Perth

Hi Andrew, Thanks for taking the time leaving your review. We're happy to hear that you had a positive experience. We appreciate you acknowledging the team member's knowledge, resourcefulness, and professionalism. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

An extremely polite and helpful…

An extremely polite and helpful assistant, Steven, helped me with a heavy bag of cement and worked out how much I would need. Excellent.

May 8, 2026
Unprompted review
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Reply from Wickes - Perth

Hi Ruth,

We're happy to hear that you had such a positive experience. We appreciate you mentioning the assistance you received from Steven. Thank you for your kind feedback. -Ellysse

Rated 5 out of 5 stars

Steven was very helpful in setting up a…

Steven was very helpful in setting up a trade account

May 8, 2026
Unprompted review
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Reply from Wickes - Perth

Hi Ben, We appreciate your positive feedback regarding the helpful assistance you received from Steven while setting up your trade account. - Sean

Rated 5 out of 5 stars

Excellent experience !

I had arrived to a warm smile from the colleagues at the till. After looking around for a minute or so the cashier approached me asking if I needed any help. Which on this occasion I actually did. Escorting me up to isle and pointing out the exact item I had asked for. The same colleague then served me on the till. Steven/Stephen was incredibly attentive to my needs. His awareness and friendly attitude came across naturally. A true asset to your operation.

May 6, 2026
Unprompted review
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Reply from Wickes - Perth

Hi Damian, We appreciate you sharing your positive experience. We're happy to hear that Steven provided such attentive and helpful service, exceeding your expectations with their friendly attitude. Thank you for your kind feedback. - Sean

Rated 5 out of 5 stars

Best customer service in Perth .

Best customer service in Perth .

May 2, 2026
Unprompted review
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Reply from Wickes - Perth

Hey Kasia, thank you for your five-star review, and I'm glad you enjoyed the service in our Perth store! - Dylan

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