Wickes - Perth Reviews 

81
TrustScore 4.5 out of 5

4.5

Old Market Place, 1 St Catherines Retail Park, Perth Perthshire, PH1 5XD, GB


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Rated 5 out of 5 stars

Went to Wickes Perth on 1st July for plasterboard/cement board - Ross gave me the information I needed to decide on the right product which was carried for me to the checkout. My purchases were then... See more

Company replied

Rated 5 out of 5 stars

Requiring to replace our en suite, I called into my local Wickes in Perth where I’d already experienced helpfulness, and sorting the en suite was done so efficiently and considerately by Paul Wilson... See more

Company replied

Rated 5 out of 5 stars

Amazing service from Wickes Perth who donated bottles of water and lining paper to JGN Dance Attic for our kids who performed their show at the weekend. Also a big shoutout to Angie Kelday who deliver... See more

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Rated 2 out of 5 stars

I ordered shelves and brackets on line on 1st june 2026 for delivery on 03/06/2026 online it said everything was in stock this was wickes Perth Scotland .I was called on Wednesday 03\06 to be told the... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Perth

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Written by the company

Promise 1

Contact info

  • Old Market Place, 1 St Catherines Retail Park, Perth, Perthshire, PH1 5XD, United Kingdom

  • +441738643985

4.5

Excellent

TrustScore 4.5 out of 5

81 reviews

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1-star

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4.5

All reviews

(81)

13,761 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick service and helped out to car by…Stephen

Quick service and helped out to car by a nice young man-very polite and helpful.

April 25, 2026
Unprompted review
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Reply from Wickes - Perth

Hi, Carol. Thank you for taking the time to share your experience with us. We're delighted to see that you're happy with the customer service you received in instore. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

Steven at the till was very helpful and…

Steven at the till was very helpful and nice.

April 24, 2026
Unprompted review
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Reply from Wickes - Perth

Hi Consumer, We appreciate your positive feedback. We're so glad that you were happy with the helpful and nice service you received at the till. - Sean

Rated 4 out of 5 stars

Staff were very knowledgeable and…

Staff were very knowledgeable and helpful, excellent service.

April 17, 2026
Unprompted review
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Reply from Wickes - Perth

We appreciate your feedback and are so happy to hear that our staff provided excellent and helpful service during your visit with us. -AK

Rated 5 out of 5 stars

Excellent friendly service

Donna was super helpful and knowledgeable finding me the right screws and raw plugs for my project. 😃

April 16, 2026
Unprompted review
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Reply from Wickes - Perth

Hi Senga,

We're happy to hear that Donna helped you find the perfect items for your project. Thank you for sharing your experience with us! -Ellysse

Rated 1 out of 5 stars

Utter usless

Utter usless. Book a delivery date and only part order comes. Who had the good idea to send rest of delivery out to royal mail. What a joke. I have used wickes for many items for my buisness over the years and oh my god how i have watched it fall to bits. No wonder your stores are empty of tradies . Do the weekend diyers kerp you afloat.🤣🤣
Perth store, you have lost a 20 year customer.

April 10, 2026
Unprompted review
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Reply from Wickes - Perth

Hi George, We're sorry to hear about the issues with your order and the split delivery. We appreciate your feedback and the time you've taken to share your experience. We have requested further information from you to look into this to improve our service. - Sean

Rated 5 out of 5 stars

I was in for 2 pks of laminate…

I was in for 2 pks of laminate flooring ! When I got to the checkout I was served by Donna ! . Donna was absolutely brilliant and she set me up with a discount card and she also gave me the discount on my purchase. She also helped me to get a trolley. Its a pleasure to be served with such a fantastic assistant .Donna went the extra mile to make my experience and absolute pleasure 11 out of 10 👍

April 9, 2026
Unprompted review
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Reply from Wickes - Perth

Hi Grant, We're happy to hear about your positive experience and that you found the assistance provided from Donna to be fantastic. We appreciate you mentioning how helpful she was in setting you up with a discount and helping with your purchase. Thank you for your feedback. - Sean

Rated 5 out of 5 stars

Fantastic service

Fantastic service, Staff went above and beyond when I contacted them to help support our local nursery project, Gemma was especially helpful in organising this and explaining how their local community project system works.

April 2, 2026
Unprompted review
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Reply from Wickes - Perth

Hey Amy, thank you for your five-star review, and I'm glad that Gemma was super helpful throughout your visit to our Perth store! - Dylan

Rated 5 out of 5 stars

Wonderful experience

We had such a wonderful experience with this shop! The staff are incredibly kind, friendly, and genuinely helpful—they went above and beyond to support our local nursery. It’s so refreshing to see a business that truly cares about its community and takes the time to make a difference.

Their generosity and willingness to help didn’t go unnoticed, and it made a real impact on the children and staff at the nursery. We’re so grateful for their support and wouldn’t hesitate to recommend them to anyone. A fantastic local shop with a big heart!

April 2, 2026
Unprompted review
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Reply from Wickes - Perth

Hi Carla, We appreciate you sharing your wonderful experience. We're happy to hear that our team was kind and helpful and that their support made a real impact on the local nursery. Thank you for your recommendation! - Sean

Rated 5 out of 5 stars

Amazing staff very helpful especially…

Amazing staff very helpful especially Stephen he went above and beyond to help me this morning

March 20, 2026
Unprompted review
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Reply from Wickes - Perth

Hi Amanda.

We appreciate you sharing your feedback. We're happy to hear that you received amazing assistance this morning and that our staff went above and beyond.- PP

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Excellent help and friendly advice provided

The store is well laid out with lots of products to chose from. When I asked for advice the assistant could not have been more helpful. He went out of his way to investigate what was available in the store and how it could solve my problem. It is a pleasure to buy things here..

March 18, 2026
Unprompted review
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Reply from Wickes - Perth

We appreciate you taking the time to share your feedback. We're happy to hear that you found our store well-organized and our team member helpful in finding a solution for you. -AK

Rated 5 out of 5 stars

I had a visit from Paul from the design…

I had a visit from Paul from the design team at the Perth branch. He was extremely helpful, patient and informative. Thank you so much for your insightful advice.

February 26, 2026
Unprompted review
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Reply from Wickes - Perth

We're happy to hear that Paul was so helpful during your visit. We appreciate you taking the time to share your positive experience! -AK

Rated 5 out of 5 stars

Dealing with Donna….An absolute delight…

Dealing with Donna….An absolute delight to deal with….So warm and helpful….This World needs more like her….

February 26, 2026
Unprompted review
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Reply from Wickes - Perth

Hi John, Thanks for taking the time leaving your review. We are happy to hear that Donna was able to help you and showed the level of service we aim to achieve in all our stores. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Knowledgeable and polite staff

I needed advice and to check on tile availability. I spoke to Edyta at the Perth branch who was excellent, gave advice and checked availability which was excellent as I was going to travel around 50mins to get to the store. When I arrived at the store Edyta had my order already placed on a trolley. 1st class service. Thank you Edyta.

February 22, 2026
Unprompted review
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Reply from Wickes - Perth

Hi Mr & Mrs Stuart. Thank you for taking the time to share your review with us. We are really happy to see that Edyta went above and beyond to provide excellent customer service during your visit to purchase tiles. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Thank you Donna

Thank you Donna, exceptional customer service 👍

February 21, 2026
Unprompted review
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Reply from Wickes - Perth

Hey Greig, thank you for your amazing review and I'm happy to know that Donna was really helpful in our Perth store! - Dylan

Rated 5 out of 5 stars

Great service

Dropped in for just one item and Donna assisted me in locating this and took me through the payment process. Friendly and professional couldn’t fault her.

February 12, 2026
Unprompted review
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Reply from Wickes - Perth

Hi Ross, thank you for telling us about your visit to our Perth store and how professional you found our colleague Donna. Many thanks for taking the time to write a five-star review. - DG

Rated 5 out of 5 stars

Helpful staff

Thank you Donna for guiding us to find the right product - wall panels!

February 10, 2026
Unprompted review
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Reply from Wickes - Perth

We're happy to hear that Donna was able to guide you in finding the right wall panels! Thank you for your positive feedback and for sharing your experience. -AK

Rated 5 out of 5 stars

Absolutely delighted with the help and…

Absolutely delighted with the help and assistance given in Perth store. We need more assistants like Donna, nothing was too much trouble and she was trying to deal with more than one customer at a time. Credit to company.

February 10, 2026
Unprompted review
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Reply from Wickes - Perth

Hi A. Young, we appreciate you sharing your experience at our Perth store. We're happy to hear that you found the assistance helpful and that nothing was too much trouble. Thanks for the amazing feedback! -LG

Rated 5 out of 5 stars

Amazing experience at the Wickes Perth Store by Donna

Amazing experience at the Wickes Perth store today. Donna was incredibly helpful and friendly and we hope she is there every time we go!

February 8, 2026
Unprompted review
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Reply from Wickes - Perth

Hey Yana, thank you for your five-star review, and I'm glad you enjoyed the service from Donna in our Perth store! - Dylan

Rated 5 out of 5 stars

Marek at the Perth shop was extremely friendly and helpful.…

Marek at the Perth shop was extremely helpful, I had an idea what I needed but his knowledge helped me buy the right product. He took the time to listen and I didn't feel that I was taking up his time.

Thank you

February 6, 2026
Unprompted review
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Reply from Wickes - Perth

Hi Jenny,

We're thrilled to hear that Marek was so helpful and knowledgeable. We appreciate your feedback, Thank you. -Ellysse

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