Wickes - Scunthorpe Reviews 

75
TrustScore 4.5 out of 5

4.6

Glebe Road, Scunthorpe South Yorkshire, DN15 6AF, GB


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Rated 5 out of 5 stars

The product was delivered on-time and in great condition (Often items received from online companies are damaged at the edges). I have had several deliveries from Wickes to Men in Sheds and have had n... See more

Company replied

Rated 5 out of 5 stars

We were impressed with the service James gave us when we went to our instore appointment. He talked us through what we might want and showed us lots of samples and explained about the materials and fi... See more

Company replied

Rated 4 out of 5 stars

Overall i was very happy with the service and products i recieved through wickes Scunthorpe, Sophie Lilley Graham was super friendly and helpful she made all appointments easy and on time. I only had... See more

Company replied

Rated 5 out of 5 stars

We are a local dance school (Fusion Cheerleading and Dance) based in Scunthorpe and Wickes has helped us decorate our new studio by donating all things paint we will need. Tammy was so helpful and whe... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Scunthorpe

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Glebe Road, Scunthorpe, South Yorkshire, DN15 6AF, United Kingdom

  • +441724845880

4.6

Excellent

TrustScore 4.5 out of 5

75 reviews

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4.6

All reviews

(75)

13,951 reviews in the last 12 months

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Rated 1 out of 5 stars

Ordered paint in store for next day…

Ordered paint in store for next day delivery, arrived but paint has leaked. Called store not interested, gave me customer service number, just on hold for an age, got decorators coming in morning to start
Useless

November 11, 2025
Unprompted review
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Reply from Wickes - Scunthorpe

Hi Nicolas, We're very sorry the paint arrived damaged. We appreciate you bringing this to our attention. I've sent you a request for more information to get this sorted for you. -LG

Rated 5 out of 5 stars

Big shout out for Katherine

Big shout out for Katherine. So helpful and big smiles. Very welcoming.

October 18, 2025
Unprompted review
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Reply from Wickes - Scunthorpe

We appreciate you taking the time to share your positive experience. We're happy to hear that Katherine made you feel so welcome! -AK

Rated 5 out of 5 stars

Very helpful

Needs help with a plumbing from nick sorted me out straight away very knowledgeable. Highly recommend

September 27, 2025
Unprompted review
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Reply from Wickes - Scunthorpe

Hi, Dale. Thank you for taking the time to share your review with us. We are really pleased to see that Nick was helpful and knowledgeable. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

At your Scunthorpe Store

Was at your scunthorpe store on sunday. Katherine was very friendly and approachable when i needed help.
Lovely Lady

September 7, 2025
Unprompted review
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Reply from Wickes - Scunthorpe

We're happy to hear that you found Katherine to be friendly and approachable during your visit. Thank you for sharing your positive experience with us! -AK

Rated 5 out of 5 stars

Staff (Nick) was extremely helpful

Staff (Nick) was extremely helpful, he went above and beyond in supporting me to find the correct item and measurements were right for what I needed, thank you so much for you help!

September 11, 2025
Unprompted review
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Reply from Wickes - Scunthorpe

Hi Kate,

We appreciate your feedback. We're happy to hear that Nick was so helpful in finding the correct item for your needs!

-Ellysse

Rated 5 out of 5 stars

new kitchen

Bought a new kitchen & so happy with James the designer. He couldn’t have been more helpful. He wasn’t pushy but listened to what I wanted and designed it exactly how I had in mind. He then made the changes I decided I would like without any fuss. Always at the end of the phone or email & always happy to help. Definitely recommend

September 9, 2025
Unprompted review
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Reply from Wickes - Scunthorpe

Hi Jayne.

Thank you for sharing your experience. We're glad to hear that James was helpful, listened to your needs, and designed the kitchen to your liking. It's great to know they were always available and happy to assist with changes.

-Ellysse

Rated 5 out of 5 stars

Naomi is a star

Visited Wickes in Scunthorpe today and was served by Naomi. She was extremely helpful (I wasn't really sure what I needed), had a sense of humour and could not have been more of an asset to me. This was my first visit to this branch and I am very impressed.

September 9, 2025
Unprompted review
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Reply from Wickes - Scunthorpe

Hi B GUEST, We're happy to hear that you had such a positive first visit! It's great to know that our team member Naomi from the Wickes Scunthorpe store was helpful and made your experience a good one. We appreciate your feedback. - LC

Rated 5 out of 5 stars

Visited Scunthorpe store today.

Visited Scunthorpe store today.
Katherine is a credit to your company.very polite and friendly nothing is to much trouble for her .
Thank you for your help.

September 6, 2025
Unprompted review
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Reply from Wickes - Scunthorpe

We're happy to hear that you had such a positive experience in our Scunthorpe store. We appreciate your kind words and are glad Katherine was helpful.
- PP

Rated 5 out of 5 stars

At Scnthorpe store Tammy Helped Me With…

At Scnthorpe store Tammy Helped Me With Everything What i Needed.She is a Great Staff To Have at The Store.thanks Again.

September 4, 2025
Unprompted review
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Reply from Wickes - Scunthorpe

We appreciate you taking the time to leave us your feedback! We're happy to hear that you had a positive experience in our store and that Tammy helped with everything you needed. -AK

Rated 5 out of 5 stars

Bought a new bathroom and kitchen…

Bought a new bathroom and kitchen ,dealt with Sophie to design it for us,very easy and helpful process.had a issue with the shower tray came into the store to sort it dealt with Tammy who dealt with the problem for us straight away nothing was a issue and extremely helpful and always smiling 😁,thankyou

June 18, 2025
Unprompted review
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Reply from Wickes - Scunthorpe

Hi Mark, thank you for taking the time to leave a review. I'm really pleased to hear that Sophie made the design appointment easy and helpful. Sorry to hear that you had issues with the shower tray but glad to hear that Tammy sorted this for you. -LG

Rated 5 out of 5 stars

Nick helped us out with everything we…

Nick helped us out with everything we needed for our wall panelling even checking for extra stock that had just arrived as we needed some more boxes than what was on display brilliant guy thankyou and Tammy on the checkout for ordering our hardboard online for us and sorting out delivery, both great helpful people thankyou.

August 28, 2025
Unprompted review
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Reply from Wickes - Scunthorpe

Hi Hayley, thank you for taking the time to leave a review. I'm really happy to hear that Nick and Tammy helped you out in store by collecting stock, ordering your hardboard and arranging the delivery. We appreciate your comments. - LG

Rated 5 out of 5 stars

Completely satisfied at Scunthorpe Store

At your Scunthorpe Store. Your representative Katherine went above and beyond what she needed to do to make sure that I was completely satisfied. She is definitely an asset to the company.

August 18, 2025
Unprompted review
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Reply from Wickes - Scunthorpe

Hi Peter,

We're happy to hear that you were satisfied with the service at our Scunthorpe store. It's great to know that Katherine exceeded your expectations. We appreciate your feedback.

-Ellysse

Rated 5 out of 5 stars

Sophie Grantham was our design…

Sophie Grantham was our design consultant for our kitchen project, she was great from our first visit into the store, coming out to complete a design and then again in store to show us our virtual kitchen design and show us the physical products that we had chosen, Sophie chose us a great installer Simon, who was respectful of our home and pets and was very tidy in his work, the project started and finished on time and Sophie even contacted us after to ensure that we were happy, thank you Sophie for a brilliant experience

July 21, 2025
Unprompted review
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Reply from Wickes - Scunthorpe

Hi Rachel, We're happy to hear that you had a brilliant experience In Wickes Scunthorpe store. It's great to know that you appreciated the design consultation with Sophie and the installer's work. Thank you for sharing your positive feedback! - LC

Rated 5 out of 5 stars

Katherine went out of her way to help…

Katherine went out of her way to help me set up an account with Wickes, allowing me to claim the 10% discount awarded. She was patient and kind and nothing seemed to much trouble. It was a pleasure dealing with her.

August 14, 2025
Unprompted review
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Reply from Wickes - Scunthorpe

Hi, Dave. Thank you for taking the time to share your review with us. I'm really pleased to see that, Katherine, was patient, kind and helpful during your visit. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

Served by Katherine again

Served by Katherine again, always helpful and service with a small can’t do enough for you!

August 14, 2025
Unprompted review
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Reply from Wickes - Scunthorpe

Hi, Richard. Thank you for taking the time to share your review with us. I'm really pleased to see that, Katherine, provided excellent customer service during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Very helpful staff especially Nick he…

Very helpful staff especially Nick he will go above and beyond to help you. A++++

July 3, 2025
Unprompted review
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Reply from Wickes - Scunthorpe

Hey Mark, thanks for your five-star review, and I'm glad you enjoyed the service from Nick in our Scunthorpe store! - Dylan

Rated 5 out of 5 stars

Buying a kitchen is a big investment…

Buying a kitchen is a big investment and we really didn’t want get it wrong. We made our appointment to see James the kitchen designer in store. Not only to he make us feel welcome, he also made me and my wife feel comfortable and confident in our plan for the kitchen. He listened to all our plans and basically designed it with us step by step with his professional advice which was invaluable. We were also offered a home visit even though we were buying and fitting it ourselves. His expertise and professionalism was priceless and we would highly recommend anyone seeking advice on their dream kitchen to make that appointment!!

July 15, 2025
Unprompted review
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Reply from Wickes - Scunthorpe

Hi Gary, we appreciate you taking the time to share your feedback. We're happy to hear that our kitchen designer James made you feel comfortable and confident while designing your kitchen. - LC

Rated 5 out of 5 stars

Thank you Tammy

Thank you Tammy! I can’t wait to see our finished project. Super helpful, polite and accommodating.

July 7, 2025
Unprompted review
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Reply from Wickes - Scunthorpe

We're happy to hear that you had a wonderful experience, and we appreciate your kind words. We are excited to see your finished project!
-AF

Rated 5 out of 5 stars

Great in store assistance

One of the store assistants (Nick) was so very helpful in both the plumbing department and with queries I had with laminate flooring. Following a bit of more store browsing, Nick had reappeared on the till to help out.
I prefer Wickes to B&Q because of employees like yours. The product lines are much better too.

June 21, 2025
Unprompted review
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Reply from Wickes - Scunthorpe

Hey John, thank you for your five-star review, and I'm glad you enjoyed the service from Nick in our Scunthorpe store! - Dylan

Rated 5 out of 5 stars

Katherine was very helpful great…

Katherine was very helpful great service with a smile

June 14, 2025
Unprompted review
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Reply from Wickes - Scunthorpe

We appreciate you sharing your feedback. We are happy to hear that you received great service from Katherine with a smile!-GS

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