Wickes - Scunthorpe Reviews 

76
TrustScore 4.5 out of 5

4.6

Glebe Road, Scunthorpe South Yorkshire, DN15 6AF, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The product was delivered on-time and in great condition (Often items received from online companies are damaged at the edges). I have had several deliveries from Wickes to Men in Sheds and have had n... See more

Company replied

Rated 5 out of 5 stars

We were impressed with the service James gave us when we went to our instore appointment. He talked us through what we might want and showed us lots of samples and explained about the materials and fi... See more

Company replied

Rated 4 out of 5 stars

Overall i was very happy with the service and products i recieved through wickes Scunthorpe, Sophie Lilley Graham was super friendly and helpful she made all appointments easy and on time. I only had... See more

Company replied

Rated 5 out of 5 stars

We are a local dance school (Fusion Cheerleading and Dance) based in Scunthorpe and Wickes has helped us decorate our new studio by donating all things paint we will need. Tammy was so helpful and whe... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Scunthorpe

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Glebe Road, Scunthorpe, South Yorkshire, DN15 6AF, United Kingdom

  • +441724845880

4.6

Excellent

TrustScore 4.5 out of 5

76 reviews

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4.6

All reviews

(76)

14,067 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect new cost effective kitchen.

Recently purchased a new kitchen and appliances from Wickes. Staff were on hand to show me the products the designers had in mind and found a cost effective options for me.
Happy with the final result now it has all been fitted. Would highly recommend

December 16, 2024
Unprompted review
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Reply from Wickes - Scunthorpe

Hi Raphan, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Amazing customer service.

Amazing customer service.

Thank you Sophie at the Scunthorpe branch for providing an amazing friendly customer service.

Sophie listened to our requirements and provided an extensive kitchen design, gave us a seamless customer focused service from planning through to us placing the order.

Would highly recommend Wickes for their detailed kitchen plans, friendly professional customer focused service and amazing kitchen sale deal.

January 25, 2025
Unprompted review
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Reply from Wickes - Scunthorpe

Hi Susan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Sophie in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Nick helped me with paint advice he was…

Nick helped me with paint advice he was so helpful attentive and knowledgeable assisting me with my choice and Dorota on the checkout was so polite and friendly will definitely be visiting again

December 5, 2024
Unprompted review
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Reply from Wickes - Scunthorpe

Hi Paul Barrett,

Thank you for taking the time to share your positive experience with us, I'm glad to learn Nick and Dorota were able to provide you with an excellent service. - SF

Rated 5 out of 5 stars

New Bathroom

Easy process from Sophie design consultant at Scunthorpe designing our new bathroom to ordering, delivering and a friend installing it , all ran smoothly and we were kept informed throughout the whole process we are very pleased with how it looks.

November 1, 2024
Unprompted review
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Reply from Wickes - Scunthorpe

Hey Amanda, thanks for your five-star review, and I'm delighted that you love your new bathroom, it makes us proud you're happy with the service from Sophie, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Helpful staff

I recently purchased a couple of bits for my decorating,I was struggling to find a couple of items,I was helped by a very kind young lady called Carolina,she showed me where to find the items I required and gave me some great advice, Thankyou for all her help,I was truly grateful.

September 27, 2024
Unprompted review
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Reply from Wickes - Scunthorpe

Thank you for your kind words. We are delighted to hear that Carolina was able to provide exceptional customer service! - SW

Rated 5 out of 5 stars

Delivered to Wicks at Scunthorpe this…

Delivered to Wicks at Scunthorpe this morning, and even tho he was having a very busy day, Euan was all smiles and seemed very happy in his job. Too many places I deliver to, the staff seem unfriendly, unhelpful and come across as really not wanting to be there. So what a fantastic guy, credit where it's due. Tipped the trailer smiling all the way 😃

November 12, 2024
Unprompted review
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Reply from Wickes - Scunthorpe

Hi Matt, thanks for taking the time to share this feedback, we are pleased to hear that you received a great service from Euan, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Katherine , Scunthorpe

Hello. I’ve happily been using wickes for many years while working on properties and I would like to say Katherine on the till at the Scunthorpe branch is very helpful and goes above and beyond to help , thank you
Adrian x

October 15, 2024
Unprompted review
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Reply from Wickes - Scunthorpe

Hi There, thanks for taking the time to share this feedback. RD

Rated 4 out of 5 stars

great customer service in Scunthorpe branch

In the Scunthorpe branch I wanted info on flooring. Euan could not have been more helpful. A charming, patient man who helped me understand differences in types of flooring available for my new kitchen. Thank you

October 7, 2024
Unprompted review
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Reply from Wickes - Scunthorpe

Hey there, thanks for your positive feedback, and I'm delighted that Euan was super helpful throughout your visit to our Scunthorpe branch! - Dylan

Rated 5 out of 5 stars

Tammy was very helpful!

Tammy was very helpful! Buying a full kitchen worth of new units and she couldn’t have been more helpful with buying them, and also getting them delivered to us! Great customer service!!

September 26, 2024
Unprompted review
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Reply from Wickes - Scunthorpe

Hi Alison, Thank you for taking the time to leave your Google review. We're delighted to learn about your experience with Tammy and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Really pleased with the service

Really pleased with the service . Designed bathroom for a good price and included everything we imagined . Sophie from the team came out quickly and measured up and not felt pressured at all

August 3, 2024
Unprompted review
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Reply from Wickes - Scunthorpe

Hello Eleanor, thanks for your amazing five-star feedback on the service you received from Sophie in our Scunthorpe store throughout your bathroom design, enjoy your new space! - Dylan

Rated 4 out of 5 stars

Excellent En-suite complete renovation.

We used Wickes to renovate our en-suite. Sophie did an excellent job perfecting our vision and Liam was able to ensure the finished product exceeded our expectations. However A few of our parts were delivered broke to which the delivery guy refused to return, plus the replacement was also broken in transit but in store they were very understanding and dealt with this promptly. The products exceeded our expectations and were of a high standard. Overall we will consider returning to Wickes for future renovations.

March 11, 2024
Unprompted review
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Reply from Wickes - Scunthorpe

Hello Kelly, thanks for your amazing five-star review on the en-suite design service from Liam and Sophie in our Scunthorpe store. I'm glad that everything exceeded your expectations and enjoy your new space! - Dylan

Rated 5 out of 5 stars

Top quality bathroom installation

Had a great experience with Wickes Scunthorpe fitting a new bathroom. Both Sophie the design consultant and Mike the fitter were excellent. A couple of small problems came up during the build, but were handled quickly by them, leaving us a fantastic new bathroom. Mike left the house perfectly clean each day and did a great job fitting, to be honest I’m not sure how he got it done so quickly. Would absolutely recommend them.

April 25, 2024
Unprompted review
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Reply from Wickes - Scunthorpe

Hi Tom, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn that your design consultant, Sophie, and bathroom Fitter Mike were able to provide an excellent service, ensuring a high standard of work and customer service was provided. We do greatly appreciate this kind feedback and will be sure to pass this on to the team. - FB

Rated 5 out of 5 stars

We had a great experience with Wicks

We had a great experience with Wicks. We were having some walls but Sophie came out to measure before hand taking this into consideration and then came out after they were out to make sure she had them correct. From the design appointment to the finished kitchen it was an actual pleasure and nothing was too much trouble even adding some bits in after it was finalised. I also had to push back delivery the day before it was due because we was having some problems with the floor and they were so good about it.
The fitters were fantastic and I could not recommend them enough, very polite, professional and efficient. They even helped us out by quoting the flooring and fitting us in to fit after the kitchen was fitted as they could see I was getting a bit stressed so that the kitchen was all finished and ready for our family to use how I'd imagined it.

February 10, 2024
Unprompted review
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Reply from Wickes - Scunthorpe

Hello Chloe, thank you for your wonderful five-star feedback relating to your kitchen design and installation. It makes us so proud that Sophie was first class and that you could not recommend the installers enough, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Excellent service


We moved into a very undecorated bungalow needing updating. We had an appointment with Wickes were we first met James Spikings our designer.
I have to say he has the patience of a saint and great imagination. We met him 3 times and altered units,colour and threw in a bit of bespoke but he just dealt with it with a smile.when the kitchen went in he came round to take pictures.
James we thank you
Karl and Debbie

May 20, 2024
Unprompted review
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Reply from Wickes - Scunthorpe

Hey Karl, thanks for your five-star review, and I'm delighted that James was able to help you with your bespoke design, it makes us proud you're happy with the end result, enjoy your new space! - Dylan

Rated 5 out of 5 stars

The full process of getting a kitchen…

The full process of getting a kitchen from design to completion went so smoothly and the finished kitchen is better than expected

August 21, 2024
Unprompted review
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Reply from Wickes - Scunthorpe

Hi There, thanks for taking the time to share this feedback. RD

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