Wickes - Shipley Reviews 

Eman is always helpful, going above and beyond to ensure customer satisfaction. She is a fantastic employee to have and is a fine example of great customer service.

Had to return a Bosch Hedge Trimmer, staff were so good, extremely helpful and kind.
Martin the manager even went out of his way to collect a replacement at another store for us.
BIG THANKYOU

Excellent customer service from Eman, she always goes above and beyond when I come into store and I genuinely enjoy having a quick chat with her whenever I come in, the team at Shipley are always friendly and helpful.

I came into wickes on Sunday and Eman was really helpful with colour mixing. Great service and made my experience so much easier x

Just visited Wickes Shipley to pick up my click and collect. The sales assistant Eman was really helpful and even helped me bring my goods to the car.Gteat experience at Wickes Shipley today thank you.

I went into store this weekend for some home DIY supplies and was served by Eman (Shipley Store) with a very delightful smile and demeanour at the checkout!

I've been helped by Tracy on numerous occasions. She always has a smile on her face and can't do enough to help you, no matter how big or small your need is. With her warm and friendly attitude, we always have a giggle.

Young lady named Jenna was very pleasant and helpful
regarding materials. Good customer service at Wickes in Shipley.

I was served by Trevor at the Shipley store
He was amazingly helpful
He pushed my heavy trolley through the store and helped me find items and loaded the car
He also multitasked by jumping on the tills and serving customers when the shop floor got busy
He was incredibly helpful and went above and beyond in delivering excellent customer service
Thank you

Trevor was very helpful. The decking boards weren't the best, most of them quite twisted.

My mum got served by Eman and what a great experience it was! She helped her lift bags of sand & cement into her car and was just an overall superstar - went above and beyond! Thank you SO much Eman.

Served by Trevor. What a lovely man. Found the item I was searching for and was pleasant and chatty whilst I paid. Highly recommended and made my visit pleasurable and hassle free. Top marks for customer service.

I have been doing my house up for 6months now and when I go into Wickes Shipley normally not knowing what I am looking for, there is a gentleman who always helps me. Today I found out his name is Trevor, he is brilliant and always friendly!

Had a couple of great experiences in-store over the past few days. I’m doing a project where I might need something more powerful than my combi-drill and looks at other options, such as SDS. Harris gave me some great insight into the benefits of getting an SDS and made me aware of the bit types and combinations I could use with it and what would and wouldn’t fit between an SDS and my combi. Great experience all round!

Served by young man called Harris, very pleasant helpful and chatty. Have met him a number of times always takes the time to have a casual chat as well as being knowledgeable. Thank you.

Visited the shipley branch for some plumbing bits and Trevor was kind enough to take the time to show me everything i needed to repair my tap. He also explained how to do it. He is a great guy with great stories! If im not in a rush i will always try to stop and have a chat with him if its not busy.

Trevor was very knowledgeable and help me find just what i needed thanks

We wanted some wooden panelling for our bedroom and Tracy was great. She even let us check if the wood would fit in our car before buying! Great customer service, thank you Tracy!!

Bobbed in for some hooks and a FSU,Jenny showed me where the hooks were and the choice, she was a very helpful and friendly young lady, definitely due a payrise 😃

Tracy is a testament to this store. Always happy to help and goes above and beyond everytime. Great work Tracy, it’s always appreciated!