Tracy was incredibly kind and helpful. Going above and beyond to help me sort out a returned item. Such a pleasant experience and everything was very much appreciated!
Company replied
Location
Switch locationOtley Road, Unit 4, Lower Holme Mill, Baildon West Yorkshire, BD17 7EY, GB
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See what reviewers are saying
Extremely helpful young man called Sam directed me to the product I was looking for on getting there the item was bigger than I expected without hesitation he offered to assist me, came to the till wh... See more
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Abby arrived late and didn’t apologise. She quickly got down to business but was a little off hand and not prepared to listen carefully to my priorities regarding the bathroom design. She understood w... See more
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I have recently placed quite a few orders for delivery as I am renovating my house. The delivery service offered by wickes is outstanding I have had a driver named Faz who has delivered all my orders.... See more
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Company details
About Wickes - Shipley
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Otley Road, Unit 4, Lower Holme Mill, Baildon, West Yorkshire, BD17 7EY, United Kingdom
- +441274809351
4.4
Excellent
88 reviews
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Harris
Harris from your Shipley branch was so helpful. He worked out the amount of tiles I needed, he also help me to my car and loaded them in for me. He made my experience shopping in your store stress free. Keep up the good work Harris
November 4, 2024
Unprompted review
Reply from Wickes - Shipley
Hey Tracey, thanks for your five-star review, and I'm delighted that you enjoyed the service in our Shipley branch, it makes us proud that Harris was super helpful throughout your visit! - Dylan
Help with online research
The staff member, Harris, sorted out my requirements and helped order items on line very helpful
November 1, 2024
Unprompted review
Reply from Wickes - Shipley
Hi Colin, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Harris and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
I went in needing some flooring and…
I went in needing some flooring and underlay and the store manager I didn’t remember his name was so polite and helpful made a daunting trip so easy and straight forward. Will defo be back
October 7, 2024
Unprompted review
Reply from Wickes - Shipley
Hi Beverly, thanks for taking the time to share this feedback, we are pleased to hear that you received a great service in store, and it made thing straight forward for you, we appreciate you taking the time to let us know. RD
Great service by Mark who supported me…
Great service by Mark who supported me with my paint project
October 5, 2024
Unprompted review
Reply from Wickes - Shipley
Hey Ahmed, thanks for your amazing feedback, and I'm delighted that Mark was able to help you with your paint project in our Shipley store! - Dylan
Thank you to Jenna who was very…
Thank you to Jenna who was very knowledgeable and helpful with paint selection and the paint mixing process.
September 11, 2024
Unprompted review
Reply from Wickes - Shipley
Hey Janet, thanks for your valuable feedback, and I'm glad that Jenna was able to you with your paint queries in our Shipley store! - Dylan
Tracy at the Shipley
Tracy at the Shipley, West Yorkshire branch sorted my refund out after purchasing online.
I was passed from one department to another on the telephone trying to find out how to return goods bought online, terrible service.
August 2, 2024
Unprompted review
Reply from Wickes - Shipley
Hi, John. Thank you for taking the time to share your review with us. I'm happy to see that, Tracy, at our Wickes store in Shipley, was able to sort out your refund for you. Thank you again for your valuable feedback. - Scott H
I received useful advice from Harris(a…
I received useful advice from Harris(a member of staff) and he was very supportive.
July 26, 2024
Unprompted review
Reply from Wickes - Shipley
Hey Aneesh, thanks for your positive feedback, and I'm happy to learn that Harris in our Shipley store was able to provide useful advice! - Dylan
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