Wickes - Shrewsbury Reviews 

So far so good. Initial online contact and follow up home visit completed without a hitch. System design, projected savings and options were well explained by Simon.

Fantastic customer service, couldn’t be happier.

Compensated generously for a missed delivery date. Excellent customer care from Oliver at the Shrewsbury branch.

Fantastic customer service from the store assistant and Debbie the manager.
The help provided was second to none, friendly and patient whilst remaining efficient and customer focused - now we just need some luck in putting our decking project together!

A generous donation through Wickes Community Programms of £100 worth of goods to enable our small school to re-felt our Buddy Shelter and re-paint a lot of our outdoor wooden furniture/ play equipment. Thank you George at Shrewsbury branch.

Very helpful staff. Took me straight to what I was looking for

New bathroom fitted, from start to finish everything was great, Colin woodhouse took our booking and designed our bathroom and talked us through everything and offered great advice and help, he was great through when we had questions always happy to help,
G. Smith Electrical carried out the work and I cannot recommend them enough Callum and the guys were fantastic very polite, very professional and did absolutely brilliant job, I would recommend them every single time, it was a very smooth and easy transaction and everything was great so thank you all very much!

Great advice in store, expert fitters.

Highly recommend Wickes kitchens. I am very happy with my brand new kitchen which took only 2 weeks to install, and fully operational by Christmas 2025. All the staff I dealt with at Wickes, Shrewsbury and Wrexham, were friendly, courteous and professional, nothing was too much trouble. Simon Brace designed the layout which works very well and has somehow managed to make the space feel bigger! The standard of work was exceptional by John and the installation team. I was kept informed at every stage of the works. The Customer Experience Team were in touch throughout and after installation to ensure I was happy. Thank you again to all. A perfect Christmas gift.

Visit the store regularly and very seldom they don’t have what I need. Always a cheerful greeting from George or Lizzie but whole team great. Never had any issue with returns or orders and the opening hours, early morning especially are very convenient. Plus the added bonus of a burger van in the car park on weekdays!

Creating our new kitchen was made easier with the help of Simon from Wickes. He always answered our questions within a few hours. Which made the process of fine tuning the layout less stressful. Even last minute tweaks on the day of signing the contract were accomodated. Thanks Simon for your help and patience.

We looked long and hard to find the right kitchen for us and finally settled on one from Wicks at Shrewsbury. The service was fantastic and Colin was just so helpful from start to finish. His design fitted the space perfectly and the units were easy to assemble with detailed plans for each piece. We had one query which Colin answered straight away even though it was a Sunday. Our fitter commented on the high quality of the units and how well they fitted together. We really do recommend Wicks at Shrewsbury if you are looking for a new kitchen 5 star

Great staff and good range of things to purchase with nothing too much trouble.

Me and my partner came in on Sunday and bought a fair few items. The staff member (didn’t catch his name!) helped us out to the car. Thanks very much.

Come in regularly for work. Always have my orders picked on time. Great service!

Great service in store, very helpful staff.

Thanks to George and the team at Wickes Shrewsbury who have kindly donated an outdoor storage box for our School PTFA’s Halloween and fancy dress swap box initiative as part of the community scheme. We are very grateful. Woodfield & St George’s PTFA

My son move in to a new house ,in which wickes fitted a new complete shower room , On turning water on there was a major leak , There is a 2 year guarantee on installation , on speaking to wickes they said would get back to him nearly a week on nothng . On cutting a hole to find the leak the workmanship was very poor lose nuts and pipe work a child could of done . after waiting a week we are getting a proper plumber in to remove unclipped plastic pipe work and use copper . Taking it up with trading standards as not fit for purpose