Thank you so much to Adam Bridges and the team at Wickes - Southampton. They donated and loaded up a trailer load of multipurpose compost for our Forest School Project. All free of charge. So kind and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The manager James and his assistant Claire were really kind and helpful treating us with respect and courtesy. Solved the issue we raised without any difficulty. Was much impressed with them to the ex... See more
Company replied
Do yourself a favour and don’t bother wasting your time. An hour of being lectured about unless they are doing a massive redesign they won’t install- fine whatever. Waited weeks for the ‘quote’ - noth... See more
Company replied
I has the assistance from Adam on various occasions at your store in Winchester Road, Southampton. He also loaded my goods into my car, very professional, polite and very kind. I then visited your... See more
Company replied
Company details
About Wickes - Southampton
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
271 Winchester Road, Southampton, Hampshire, SO16 6TP, United Kingdom
- +442380515080
4.6
Excellent
147 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Being a novice at DIY....
Being a novice at DIY I welcomed the excellent advice I received from Nick regarding paint types and choices for my painting project. Thanks.
February 24, 2025
Unprompted review
Reply from Wickes - Southampton
Hi Pam, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Nick in our store and that they provided you with useful advice. -AH
Helpful advice from Nick on product…
Helpful advice from Nick on product choice and application
February 24, 2025
Unprompted review
Reply from Wickes - Southampton
Hi John, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Nick in our store and that they provided you with useful advice. -AH
Excellent Customer Service from Nick at Wickes Southampton
I recently visited Wickes Southampton to purchase loft boards and insulation, and I had the pleasure of being assisted by Nick. His knowledge, professionalism, and willingness to help made the whole experience smooth and stress-free. He took the time to explain the best options for my project and even helped me find everything I needed. Great customer service like this is rare, and I truly appreciate his effort. Thanks, Nick—I'll definitely be returning to Wickes for future projects!
February 11, 2025
Unprompted review
Reply from Wickes - Southampton
Hi James, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Nick in our store and that they provided you with useful advice. -AH
Friendly and helpful staff
Friendly and helpful staff throughout and especially Nick at Wickes Southampton offered great advice, helping save me money, and especially kind to my six year old I had with me.
February 24, 2025
Unprompted review
Reply from Wickes - Southampton
Hey Rachel, thanks for your five-star feedback, and I'm delighted you enjoyed the service from Nick in our Southampton store! - Dylan
Cannot fault it
Cannot fault it. James in particular went out of his way to help me find what I needed. Would highly recommend. Thanks so much James.
February 18, 2025
Unprompted review
Reply from Wickes - Southampton
Hi Jacqui, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Helping outdoor learning at Foundry Lane Primary School
Wickes kindly agreed to support Foundry Lane School through its Community programme and donated a quantity of materials that will help us improve our Outdoor Learning space. We are particularly grateful to Store Manager Adam, who guided us through the process from start to finish.
February 14, 2025
Unprompted review
Reply from Wickes - Southampton
Hi Steve, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Outstanding service from Nick
Outstanding service from Nick at the Southampton store, on Winchester Road. I went into the store to get some wood cut and although the service was closed - Nick had popped in in his day off and helped anyway. He was so helpful, gave my son ear defenders and did a brilliant job. Thanks so much Nick.
February 15, 2025
Unprompted review
Reply from Wickes - Southampton
Hey J Devine, thanks for your five-star review, and I'm glad that you enjoyed the service from Nick in our Southampton store! - Dylan
Nick saved me money
Nick (I hope I got the name right!) was very helpful. He offered good advice without being asked and saved me money by suggesting an alternative product that he also cut for me. Great guy!
February 10, 2025
Unprompted review
Reply from Wickes - Southampton
Hey Steve, thanks for your five-star review, and I'm glad you enjoyed the service from Nick in our Southampton store! - Dylan
Nick from the wood sales/cutting…
Nick from the wood sales/cutting department was very friendly and keen to help us with our queries. Excellent customer service and a very nice man!
February 10, 2025
Unprompted review
Reply from Wickes - Southampton
Hey Anthony, thanks for your five-star review, and I'm glad you enjoyed the service from Nick in our Southampton store! - Dylan
Good store, good staff team
Went to get some osmo oil, but had to order as what I needed was not in stock. Arrived next day, discount applied.
In the meantime, the staff were as helpful and friendly as could be. Good store, good staff. Ciaran, in this case, specially helpful.
January 26, 2025
Unprompted review
Reply from Wickes - Southampton
Hey Julian, thanks for your amazing review and I'm glad you enjoyed the service from Ciaran in our Southampton store! - Dylan
Nick was super helpful
Nick was super helpful! Got exactly what I came in for
February 10, 2025
Unprompted review
Reply from Wickes - Southampton
Hey Simon, thank you for your five-star review, and I'm glad you enjoyed the service from Nick in our Southampton store! - Dylan
Brilliantly work from Mr nick save me…
Brilliantly work from Mr nick save me time
February 10, 2025
Unprompted review
Reply from Wickes - Southampton
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience in our store and that they provided you with useful advice. -AH
Great service
Visited the store, had great service from Adam, he was very helpful finding everything I needed Thank you!
February 7, 2025
Unprompted review
Reply from Wickes - Southampton
Hi Anna, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Nick the plumber from Southampton
Nick the plumber from Southampton Wickes, gave excellent advice regarding what and how to connect sanitary pipes in my shower installation.
February 8, 2025
Unprompted review
Reply from Wickes - Southampton
Hi Chris, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Well stocked store with helpful staff
We are doing a garage to office conversion so have been in and out of Wickes Southampton in recent weeks. We have found everything we need so far and the staff are extremely helpful. Special shout out to James and Ciaran for their advice on products (James) and reassurance over a particular order (Ciaran).
February 8, 2025
Unprompted review
Reply from Wickes - Southampton
Hi Joanne, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Helpful and informative staff
Helpful and informative staff. Great product.
February 6, 2025
Unprompted review
Reply from Wickes - Southampton
Hi Gemma, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
I visited the store yesterday
I visited the store yesterday. Adam was very friendly and helpful, he helped me find everything I needed.
February 6, 2025
Unprompted review
Reply from Wickes - Southampton
Hi Hannah,
We appreciate you taking the time to share your positive experience. We're thrilled to hear that you had a great visit and that Adam provided such excellent service. - SF
I have found the staff at Wickes very…
I have found the staff at Wickes very helpful of late. Having only a picture from the husband of stock I need to find and was Adam most helpful.
February 1, 2025
Unprompted review
Reply from Wickes - Southampton
Hi Mark,
We are so pleased to hear that you had a positive experience with our staff. It is great to hear that Adam was able to help you find the stock you needed. We strive to provide excellent customer service and we are happy to hear that we were able to meet your needs. Thank you for your kind words. - SF
Adam was very helpful when I asked some…
Adam was very helpful when I asked some questions about some products that I looked at he was very willing to help.
February 6, 2025
Unprompted review
Reply from Wickes - Southampton
Hey Emma, thank you for your five-star review, and I'm delighted Adam was super helpful in our Southampton store! - Dylan
Was served by Adam today
Was served by Adam today. He was very helpful and knowledgable about the products I looked at.
February 6, 2025
Unprompted review
Reply from Wickes - Southampton
Hey Sarah, thanks for your five-star review, and I'm glad you enjoyed the service from Adam in our Southampton store! - Dylan
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.