From a basic enquiry about having our bathroom changed, we've had a great experience, Deepak was friendly, understanding and patient with us as we made our choices and added his expertise in guiding u... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
From a basic enquiry about having our bathroom changed, we've had a great experience, Deepak was friendly, understanding and patient with us as we made our choices and added his expertise in guiding u... See more
Company replied
The store has loads of displays that give you great ideas of what you want your kitchen and bathroom to look like. The staff are friendly and on hand to help. Our design consultant Deepak was amazing.... See more
Company replied
Omran at the Stirchley store made the whole process of scoping out, ordering and resolving minor issues very straight forward. He went the extra mile throughout and provided exceptional customer se... See more
Company replied
Avoid at all costs! - taken 6 months and still no quote with a design which makes any sense. incorrect info and offers given, delayed and then cancelled visits, poor in-store design info and depite tr... See more
Company replied
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
1 Ash Tree Road, Stirchley, West Midlands, B30 2BJ, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A big thank you to Deepak for his advice and designs for our bathroom which use the small space efficiently and look great too. He was very patient when we visited the store and showed us lots of options to customise. He also went the extra mile to update our order on his day off so we could book the delivery in time for the work to start. I highly recommend Deepak to anyone looking to update their bathroom.

Reply from Wickes - Stirchley
We had a great experience with Deepak in the Stirchley store, his knowledge and manor was excellent, clear communication and understanding, would highly recommend him if wanting a kitchen designing.

Reply from Wickes - Stirchley
Deepak was very patient & helpful with coming up with our quote & was very nice!

Reply from Wickes - Stirchley
I needed a new kitchen and I can't rate my design consultant Deepak Chauhan highly enough. He designed a wonderful kitchen which is very practical and affordable. He was a joy to work with! 10/10

Reply from Wickes - Stirchley
Went to wickes for a new kitchen deepak our advisor was absolutly fab new what he was on about then when he came to our home to asses he talked us thru all the plans and sizes to make best use of my space and fit in what I required

Reply from Wickes - Stirchley
We had a great experience with Deepak Chauhan who helped us with the design of our bathroom and choice of fittings. He listened to our requirements and with his in-depth knowledge he designed us a new bathroom that we will be proud to show our guests.

Reply from Wickes - Stirchley
I needed a new kitchen, i booked an appointment Deepak came round and done the measurements and then went on to design a new kitchen.
Deepak was such a wonderful individual who was extremely helpful and very experienced,nothing was too much trouble for him.
Together we came up with a kitchen design which is very practical and also affordable.
I would highly recommend the service provided by this outlet.

Reply from Wickes - Stirchley
Me and my husband bought the kitchen unit from wicked. The experience we got was 10/10. Everyone in the store were so much helpful. Starting from the female store manager to everyone.
Our greatest gratitude is to our kitchen planner Julie Lovell. She went up and beyond to make our lives as stressful as possible free as possible. From day one when we gave her our kitchen dimensions.
She was kind attentive and willing to help. She designed our kitchen with so much love and precision it is unbelievable.
Each time we had questions and queries she was there all the way. Now we look at our kitchen with joy and pride. Thank s to this remarkable lady who does her work with diligence Julie Lovell.
And thank you to all the staff in Wickes Stirchley 🙏🏽❤️

Reply from Wickes - Stirchley
Dave D was welcoming and open to help me navigate the flooring section! I am new to the measurements and differences in styles and he helped me pick the right flooring for my budget! One of the most helpful staff I have met so far and I will be back to the paints next.

Reply from Wickes - Stirchley
I don’t usually write reviews, but I’m so impressed with the quality of service that a member of staff continually provides at the Stirchley branch. I’m a regular customer and I have to say he is always friendly respectful and goes out of his way to be helpful. Nothing is too much trouble.
Thank you Dave D.🙂

Reply from Wickes - Stirchley
Amazing service from Omran from the Stirchley store, really helpful. Store manager Jon was a great help too would shop again!

Reply from Wickes - Stirchley
I was yesterday to Stirchley to check Plywood and OSB. The security guard told me there were just 10 minutes lest, it was decent and I had enough time.
After I finished looking at all options the same security lad came to me and said "Chap!, is over!".
I felt absolutely offended by the guy. I'm 51 years this week and the lad looked in his 30 maximum. I told him that it was very disrespectful to address an older person like this, it was extremely rude, not only like a person but also addressing this to a customer. He didn't apologise but he kept his determination.
I just ignored him and left the shop, I hope to never return again. If security agents pick-up on customers on their whim, I doubt those businesses can thrive.

Reply from Wickes - Stirchley
Julie Lovell made some great suggestions which I've incorporated into my design. She also included my trade discount and boxing day discounts. Thanks Julie.

Reply from Wickes - Stirchley
I was dreading going in store to try & explain what I was after…
Seriously shouldn’t have worried at all!
When I got there, Julie had nailed the design of the kitchen I wanted - and all from a 5 minute phone call following a home visit to take measurements.
Painless, exciting and I’m one happy bunny!

Reply from Wickes - Stirchley
Went in store to buy a toilet it wasn't stocked on the shelf Neil went out his way to get it from the back and helped me load it in my car he was very friendly and professional he is a credit to the store

Reply from Wickes - Stirchley
I recently visited your Stirchley store with my with my wife to look at the kitchens on display. We spoke to a lady called Julie Lovell who from the start was very pleasant and professional about what we wanted from our kitchen. Julie arranged a home visit to measure up for a new kitchen and left after arranging a meeting at the store later that week. We met Julie in store and she showed us the design that she had done, it followed exactly what we were after, she met every expectation we were after. We purchased the kitchen then and there with the delivery date all sorted, and I left the store with a very happy wife.
We found Julie Lovell to be a very professional and pleasant person in dealing with our new kitchen.
Many thanks for all the help.

Reply from Wickes - Stirchley
Very professional. Keeps us informed- respectful of our property- advised us of options.

Reply from Wickes - Stirchley
Came to buy some hardware for new doors at Stirchley today but needed some help.
Jaz came to advise me and without his time and very friendly and expert help, I am sure I would not have purchased the correct items.
Lady 057 on till 3 ( time 11.14 ) was very helpful as well
Great service!

Reply from Wickes - Stirchley
I came into the stirchley store to buy paint. The store was short on staff so I approached the tills where I was served by Brian he got some one to cover him on tills and mixed my paint he then took me back to the till and served me throughout he was friendly and chatty excellent service

Reply from Wickes - Stirchley
Deepak @ Stirchley store at kitchen department was very helpful and friendly he was professional

Reply from Wickes - Stirchley
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.