From a basic enquiry about having our bathroom changed, we've had a great experience, Deepak was friendly, understanding and patient with us as we made our choices and added his expertise in guiding u... See more
Company replied
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From a basic enquiry about having our bathroom changed, we've had a great experience, Deepak was friendly, understanding and patient with us as we made our choices and added his expertise in guiding u... See more
Company replied
The store has loads of displays that give you great ideas of what you want your kitchen and bathroom to look like. The staff are friendly and on hand to help. Our design consultant Deepak was amazing.... See more
Company replied
Omran at the Stirchley store made the whole process of scoping out, ordering and resolving minor issues very straight forward. He went the extra mile throughout and provided exceptional customer se... See more
Company replied
Avoid at all costs! - taken 6 months and still no quote with a design which makes any sense. incorrect info and offers given, delayed and then cancelled visits, poor in-store design info and depite tr... See more
Company replied
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
1 Ash Tree Road, Stirchley, West Midlands, B30 2BJ, United Kingdom
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I received fantastic customer service from Neil at Wickes Stirchley. He was so kind, knowledgable and helpful. He gave me useful tips and suggestions about the MDF board I was purchasing and how I can safely cut them.
Neil was a pleasure to speak with and is a credit to the Wickes team!

Reply from Wickes - Stirchley
Becky was really helpful in helping me find what I needed whilst also helping someone else!!

Reply from Wickes - Stirchley
Allce she is a brilliant staff to help me to make payments smoothly. Thanks

Reply from Wickes - Stirchley
This is my number 1 go to store, great team of staff, always receive a great service. Really good event yesterday, would love to see more in the near future.

Reply from Wickes - Stirchley
An amazing trade event at wickes stirchley yesterday, some really good trade representatives and to top it off fix radio were there. some great freebies, loved the 15% off and the cakes were totally amazing. massive shout out to Shelly, Natalie and all the team at wickes for a great event.

Reply from Wickes - Stirchley
Attended the took marking event today, CT1 gave great demos and examples, select DNA had great products and knowledge, Fix Radio were very engaging, funny and friendly and my only negative point was On The Tools, there was no acknowledgment to the customers and just spoke amongst themselves but overall, it was a great event, would love to see more!

Reply from Wickes - Stirchley
Excellent group of staff who are always happy to help with any questions on products, providing great knowledge and recommendations.

Reply from Wickes - Stirchley
I always have a good experience with wickes. Becky at the stirchley branch is always serving with a smile .

Reply from Wickes - Stirchley
I was served by Becky at the Stirchley store in Birmingham and was impressed by her friendly and efficient approach. She is a credit to the company.

Reply from Wickes - Stirchley
Thank you to Sarah at Wickes in Stirchley, Birmingham for going above and beyond yesterday helping me to locate the items I was looking for. Sarah was very helpful and friendly too.

Reply from Wickes - Stirchley
Becky at stirchley branch was very welcoming and knew exactly where the product was that we wanted. Which made the visit very quick and easy.

Reply from Wickes - Stirchley
Get served by Becky on a regular basis...always happy and helpful.
Great service :)

Reply from Wickes - Stirchley
I was served by becky at Wickes Stirchley
Who was helpful and very friendly
An asset to your store

Reply from Wickes - Stirchley
I was having problems with customer services and called into the Stirchley branch for some advice. A lovely lady called Shelly went above and beyond in sorting out the issue and arranging a replacement item for me.i am really thankful for the help she gave. I would highly recommend this branch.

Reply from Wickes - Stirchley
Becky at Stirchley Branch was very helpful and offered good advice regarding my purchase.

Reply from Wickes - Stirchley
Had everything I needed, it was laid out so I knew where to go for what I needed. When paying Becky was nice and friendly to me.

Reply from Wickes - Stirchley
Just wanted to say that Becky who served me at the till was absolutely lovely, very down to earth, and she had a great sense of humour too which gave me a laugh, especially as I was a bit stressed with all the work I needed to get done!

Reply from Wickes - Stirchley
I came into the store and had no idea what paint I needed ,A lovely gentleman called Neil helped me to find the correct paint . Both Neil and ade were very helpful great customer service.

Reply from Wickes - Stirchley
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