Wickes - Stirchley Reviews 

246
TrustScore 4.5 out of 5

4.7

1 Ash Tree Road, Stirchley West Midlands, B30 2BJ, GB


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Rated 5 out of 5 stars

From a basic enquiry about having our bathroom changed, we've had a great experience, Deepak was friendly, understanding and patient with us as we made our choices and added his expertise in guiding u... See more

Company replied

Rated 5 out of 5 stars

The store has loads of displays that give you great ideas of what you want your kitchen and bathroom to look like. The staff are friendly and on hand to help. Our design consultant Deepak was amazing.... See more

Company replied

Rated 5 out of 5 stars

Omran at the Stirchley store made the whole process of scoping out, ordering and resolving minor issues very straight forward. He went the extra mile throughout and provided exceptional customer se... See more

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Rated 1 out of 5 stars

Avoid at all costs! - taken 6 months and still no quote with a design which makes any sense. incorrect info and offers given, delayed and then cancelled visits, poor in-store design info and depite tr... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Stirchley

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • 1 Ash Tree Road, Stirchley, West Midlands, B30 2BJ, United Kingdom

  • +441214598908

4.7

Excellent

TrustScore 4.5 out of 5

246 reviews

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4.7

All reviews

(246)

13,860 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Customer Service from Neil

I received fantastic customer service from Neil at Wickes Stirchley. He was so kind, knowledgable and helpful. He gave me useful tips and suggestions about the MDF board I was purchasing and how I can safely cut them.

Neil was a pleasure to speak with and is a credit to the Wickes team!

March 17, 2025
Unprompted review
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Reply from Wickes - Stirchley

Hey Isabella, thanks for your five-star review, and I'm glad you enjoyed the service from Neil in our Stirchley store! - Dylan

Rated 5 out of 5 stars

Thanks Neil,

Thanks Neil,
Super helpful!!

March 13, 2025
Unprompted review
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Reply from Wickes - Stirchley

Hi Victoria, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Rated 5 out of 5 stars

Becky was really helpful

Becky was really helpful in helping me find what I needed whilst also helping someone else!!

March 13, 2025
Unprompted review
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Reply from Wickes - Stirchley

Hi Katie, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Becky in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Allce she is a brilliant staff to help…

Allce she is a brilliant staff to help me to make payments smoothly. Thanks

February 28, 2025
Unprompted review
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Reply from Wickes - Stirchley

Hi Ren, Thank you for your kind words! We are so glad to hear that you had a positive experience and that you found Alice. We appreciate your feedback. - SW

Rated 5 out of 5 stars

This is my number 1 go to store

This is my number 1 go to store, great team of staff, always receive a great service. Really good event yesterday, would love to see more in the near future.

March 10, 2025
Unprompted review
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Reply from Wickes - Stirchley

Hi Daniel, Thank you for your kind words! We're thrilled to hear you had a positive experience and enjoyed our recent event. We appreciate your feedback and will consider your suggestion for future events. - SF

Rated 5 out of 5 stars

An amazing trade event at wickes…

An amazing trade event at wickes stirchley yesterday, some really good trade representatives and to top it off fix radio were there. some great freebies, loved the 15% off and the cakes were totally amazing. massive shout out to Shelly, Natalie and all the team at wickes for a great event.

March 10, 2025
Unprompted review
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Reply from Wickes - Stirchley

Hi Darryl, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Shelly in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Took marking event day

Attended the took marking event today, CT1 gave great demos and examples, select DNA had great products and knowledge, Fix Radio were very engaging, funny and friendly and my only negative point was On The Tools, there was no acknowledgment to the customers and just spoke amongst themselves but overall, it was a great event, would love to see more!

March 10, 2025
Unprompted review
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Reply from Wickes - Stirchley

Hi Tyler, Thank you for taking the time to leave your review. We're delighted to learn about your experience at the took marking event. We do greatly appreciate this feedback and hope to see you again at our next event. - FB

Rated 5 out of 5 stars

10/10 store

Great local store

March 10, 2025
Unprompted review
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Reply from Wickes - Stirchley

Hi Luke, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Rated 5 out of 5 stars

Excellent group of staff who are always…

Excellent group of staff who are always happy to help with any questions on products, providing great knowledge and recommendations.

March 10, 2025
Unprompted review
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Reply from Wickes - Stirchley

Hi Mark, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

I always have a good experience with…

I always have a good experience with wickes. Becky at the stirchley branch is always serving with a smile .

March 7, 2025
Unprompted review
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Reply from Wickes - Stirchley

Hi Tyler, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Becky in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

I was served by Becky at the Stirchley…

I was served by Becky at the Stirchley store in Birmingham and was impressed by her friendly and efficient approach. She is a credit to the company.

March 2, 2025
Unprompted review
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Reply from Wickes - Stirchley

Hi Micheal, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Becky in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Above & beyond

Thank you to Sarah at Wickes in Stirchley, Birmingham for going above and beyond yesterday helping me to locate the items I was looking for. Sarah was very helpful and friendly too.

March 8, 2025
Unprompted review
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Reply from Wickes - Stirchley

Hi Julia, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Sarah in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Becky at stirchley branch was very…

Becky at stirchley branch was very welcoming and knew exactly where the product was that we wanted. Which made the visit very quick and easy.

March 8, 2025
Unprompted review
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Reply from Wickes - Stirchley

Hi Jamie, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Becky in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Great service..

Get served by Becky on a regular basis...always happy and helpful.
Great service :)

March 7, 2025
Unprompted review
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Reply from Wickes - Stirchley

Hey Stewart, thanks for your five-star review, and I'm glad you enjoyed the service from Becky in our Stirchley store! - Dylan

Rated 5 out of 5 stars

I was served by becky at Wickes…

I was served by becky at Wickes Stirchley
Who was helpful and very friendly
An asset to your store

March 3, 2025
Unprompted review
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Reply from Wickes - Stirchley

We're so glad to hear you had a positive experience with Becky. We appreciate you taking the time to share your feedback. - SW

Rated 5 out of 5 stars

Great help

I was having problems with customer services and called into the Stirchley branch for some advice. A lovely lady called Shelly went above and beyond in sorting out the issue and arranging a replacement item for me.i am really thankful for the help she gave. I would highly recommend this branch.

March 5, 2025
Unprompted review
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Reply from Wickes - Stirchley

Hi P Hunter, Thank you for your kind words! We're so glad to hear that Shelly was able to help you at our Stirchley branch. We appreciate your feedback and are happy to know that you had a positive experience. - SF

Rated 5 out of 5 stars

Becky at Stirchley Branch was very…

Becky at Stirchley Branch was very helpful and offered good advice regarding my purchase.

March 5, 2025
Unprompted review
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Reply from Wickes - Stirchley

Hi Jayne, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Becky in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Very friendly staff

Had everything I needed, it was laid out so I knew where to go for what I needed. When paying Becky was nice and friendly to me.

March 5, 2025
Unprompted review
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Reply from Wickes - Stirchley

Hey Jack, thanks for your five-star feedback, and I'm glad that you enjoyed the service from Becky in our Stirchley store! - Dylan

Rated 5 out of 5 stars

Great Service

Just wanted to say that Becky who served me at the till was absolutely lovely, very down to earth, and she had a great sense of humour too which gave me a laugh, especially as I was a bit stressed with all the work I needed to get done!

March 5, 2025
Unprompted review
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Reply from Wickes - Stirchley

Hi Tee, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

I came into the store and had no idea…

I came into the store and had no idea what paint I needed ,A lovely gentleman called Neil helped me to find the correct paint . Both Neil and ade were very helpful great customer service.

March 1, 2025
Unprompted review
Wickes - Stirchley logo

Reply from Wickes - Stirchley

Hi Sharon, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

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