From the initial design through to delivery and the final build, Wickes delivered an excellent service. Everything ran to plan with no major issues, and the regular updates throughout made the proces... See more
Company replied
Location
Switch locationPortrack Lane, TS18 2RB Stockton-on-Tees, England, GB
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See what reviewers are saying
I placed an order today it arrived the courier came to the wrong entrance when I pulled him on this, I was met with... Do you know this is a kerbside delivery. When other couriers delivered from wicks... See more
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Been in and out of wickes past month or so as getting work done at the new house, always found staff to be pleasant, helpful and customer focused. Been today to return what hadn't been used and what I... See more
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From planning stage through to completion I received a professional friendly approach when working with the staff at Wickes Stockton. A special shout out to David who sorted the kitchen and utilit... See more
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Company details
About Wickes - Stockton
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Portrack Lane, TS18 2RB, Stockton-on-Tees, England, United Kingdom
4.1
Great
113 reviews
Asks customers to review
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Dave staines was very helpful and …
Dave staines was very helpful and designed what I was wanting in my kitchen
April 20, 2024
Unprompted review
Reply from Wickes - Stockton
Hi Steve, thanks for taking the time to share this feedback, we are pleased to hear that Dave was very helpful and was able to design exactly what you needed. We appreciate you taking the time to let us know. RD
New bathroom
Could not have gone any better dave came to the house measured the bathroom and designed it could not have been more helpful and explained everything would definitely recommend to anyone and will use them again in future
April 18, 2024
Unprompted review
Reply from Wickes - Stockton
Hi Mark, thanks for taking the time to share this feedback, we are pleased to hear that everything ran smoothly and that you would recommend Wickes, we appreciate you taking the time to let us know. RD
Easy Peasy purchase…
Found web site easy to navigate found what I wanted placed order and picked up when notified. Easy Peasy
April 6, 2024
Unprompted review
Reply from Wickes - Stockton
Hey Brian, thanks for your wonderful feedback, and I'm delighted you found the whole order process an easy-peasy and positive experience! - Dylan
We visited the store in portrack as my…
We visited the store in portrack as my son had highly recommended you and I’m so pleased I did. I was greeted by Dave and Leanne who gave absolutely phenomenal service. Nothing was too big or too small. Every little detail was completed just the way I’d asked. I will be recommending you to all my friends and family. What a truly incredible, courteous, helpful and friendly pair you are. I can’t thank you enough. You’re an absolute credit to the company. Thank you. Stephen.
February 16, 2024
Unprompted review
Reply from Wickes - Stockton
Hello Ste, Thank you for your Trustpilot review. I'm so glad to read that staff in store provided you with support and assistance and that nothing was too big or small -JR
Query about panel
I spoke to Leanne about a deflector panel for my shower screen and she answered the queries and also Helen sent a video of the deflector to see how it worked with the shower screen
April 5, 2024
Unprompted review
Reply from Wickes - Stockton
Hi June, Thanks for taking the time to leave us a review, I'm glad to learn that Leanne was able to help you with the Deflector panel for the shower screen and that Helen was able to send over a video to show you how this worked. - SF
First contact with Wickes
First contact with Wickes, Stockton branch, was through Leanne. Dave Staines promptly measured and designed our wet room.
We are extremely pleased with the high standard of installation, completed 10.4.24 by Mark who has done a lovely job for us.
April 10, 2024
Unprompted review
Reply from Wickes - Stockton
Hi, Denise. Thank you for taking the time to leave your review. I'm really pleased to learn that you are extremely pleased with the design and installation of your wet room. Thank you again for your kind feedback. - Scott H
I use wickes on many occasions and…
I use wickes on many occasions and have a trade card, i was there on the15th of march and had quite a lot of items to put through the checkout some on a business credit card and some on my personal banking card Helen who was working on the checkout that particular day could not have been more helpful,service with a smile and so courteous
March 15, 2024
Unprompted review
Reply from Wickes - Stockton
Hey Anth, thanks for your positive feedback and I'm glad Helen was able to help you at the till during your purchase! - Dylan
Kitchen Shopping
My partner and myself visited your Stockton branch, browsing for a replacement Kitchen. We were welcomed by a lovely smiling lady Leanne Ryan, who was very professional and knowledgeable she assisted us with various different aspects of our kitchen design, her aim was to give an informed choice of various colours styles and options including information relating to fitting. She also gave us time & space to have our own conversations, which is refreshing.
Leanne is an asset & a credit to your company, that I believe shouldn't go un noticed.
Kind regards
Tracey Louise Richmond
April 7, 2024
Unprompted review
Reply from Wickes - Stockton
Hello Tracey, thanks for your wonderful feedback, and I'm delighted to learn that Leanne was first class throughout your design. I'm glad that you were able to get your dream kitchen, enjoy your new space! - Dylan
Good Service
April 10, 2024
Unprompted review
Reply from Wickes - Stockton
Hello Balaji, Thank you for your Trustpilot review. I'm so glad to read that the service we provided for yourself was good -JR
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