Wickes - Swindon Reviews 

I was looking for some oak flooring unfortunately what I needed had recently been discontinued so I was looking at the discounted stock also
On seeing me wondering what was available to me Kerrie Ryan came over with out me even asking and offered his help and also checked the warehouse for the product the too which he soon located. He even came to the tills to explain everything to the manager he was great, very polite and courteous at all times a real credit to the Swindon store

Liv in the the Swindon store was so friendly and really helpful making our experience much easier. She was able to navigate us to the correct products with a smile, really polite and super helpful

Tony at Swindon branch is a legend. Helped me load up and was very polite and helpful.

Melinda is always friendly and helpful, Swindon Home & Garden often shops in Wickes and is happy to see Melinda serving at the till. She must be an asset to the team 🙂

Saw Charlotte who helped me to open my trade account really easy and quick to do great customer service.

We had a kitchen design appointment with Millie and couldn’t be more pleased with the plans for our new kitchen. Millie listened to our requirements, gave invaluable advice and designed our lovely new kitchen. Millie is very patient, knowledgeable and professional and nothing is too much trouble. Millie took us through the process from start to finish, we would definitely recommend Millie.

James has been amazing so helpful and understanding of our budget. Has taken all the stress and worry out of the project I can't wait to have our new kitchen.

Very helpful staff , Kelly helped me find exactly what I needed!!!

A paint accidentally tipped over in my car and spilt over. Tony went beyond his standard duties of a store assistant and helped me out to clean up the spillage and bag up the open paint tin. His kindness and a helpful nature deserves recognition and reward. Thank you Tony. All the best.
Saairah

Tony
Was amazing. Helped us put 60pieces of wood into the back of our van!
Thank you again Toni.
Merry Christmas!

Went into wickes today to grab some electrical supplies and set up a trade card spoke to Charlotte and Melinda who were more than helpful in quickly setting this up for me

The salesmen Tom was polite and attentive he obviously wanted to help.
The installation by “Red Dragon Home Improvements Ltd” was amazing the team completed all tasks required of them in a positive, professional and friendly manner, as a retired service engineer I know what’s required when working in a customer’s house, these guys aced the task.
Unfortunately when a problem with mixer tap was found the support from Wickes customer support was only lukewarm, he had to be prompted to suggest a solution that involved videoing the lack of hot water and sending this to Abacus as no spares are held Wickes and he didn’t know how the tap worked so could not diagnose the problem surely this could have dealt with by a telephone call?
The fault was confirmed as the tap by disconnecting the tap and watching the hot water pour out.

We're just completing a new kitchen and bathroom installation that was ordered through Wickes and installed by Red Dragon (a Wickes installer). The design process for each room was pretty simple and it was nice to be able to play around with different design options when in store to find something that fit our vision and budget.

We were then visited by Simon from Red Dragon who went through a lot of the more fine detail stuff with us, and was able to confirm that our installations would be completed within 2 months of us first making an enquiry, which was considerably quicker than anything other companies were able to offer.

Every single person involved with the installation was incredibly hard working, polite and pleasant to deal with. It's been a truly manic two weeks with installers, plumbers, electricians, painters and project managers visiting the house and working long hours, but every day they left everything tidy, were very respectful and explained the process as the projects took shape.

A few of our Wickes deliveries were late, which we chased through Simon/Red Dragon, and either him or Tracy would get back to us immediately and chase things up for us. Simon would also check in with us regularly to make sure everything was happening as expected and we didn't have any problems or questions.

Special mentions for Vlad who installed our kitchen, and Claudio who installed the bathroom. Easily two of the hardest working people we've had the pleasure of dealing with, and we would love to have either of them back for any future home improvement projects. Also to Alex, who supervised the installations and was super helpful answering our questions and a great problem solver when things weren't arriving on time. We would 100% use Red Dragon again.

I ordered a new kitchen from Wicks on the understanding it could be installed before Christmas. Red Dragon Home Improvements Ltd came to the rescue.
Simon got in Contact, communicated the whole way through. He has a fantastic team, Alex the project manager, Jamie the electrician, Max the plumber and Dylan the Gas man, this team were efficient, able to work through issues, we had a few, take all the stress away. Tracy dealt with any queries quickly. Most of all, I was super impressed with the Romanian couple who built my 16 piece kitchen in 4 days, they were so polite and humble. Overall experience was top and would recommend to anyone. Excellent service.

Although the wood cutting saw was broken, leaving me with cheers of board too long to get into my car both Melinda and Tony were very helpful in getting me a next day delivery to my house. Much appreciated.

Mr.James has designed our kitchen to our very high standards n MAB Installations has done a great job with his sub contractors, we are really happy n would like to say thanks for everyone who done their individual jobs.

The design service was good and gave us a good solution that did what we wanted in a difficult space.

The highlight of project was the service provided by the installers (Red Dragon Home Improvement Services) who did a good job, very quickly and everyone that we spoke to couldn't have been more helpful.

We had an appointment with Millie to consult and design our new kitchen. Millie is patient, helpful and friendly with nothing being too much trouble. She took us gradually through the process and before we knew it, she had our kitchen designed. It’s been a really positive experience so far, with nothing being too much trouble. We can’t wait to see our new kitchen installed and we would definitely recommend Millie. Thank you.

We designed our dream kitchen with James in Swindon, he was excellent and took on board all our ideas. He wss thorough and understood our needs. He went above and beyond answering our concerns about installation and really put our minds at ease.

The Team at red dragon, SImon, dumitru,his wife , John the electrician and everyone else all did an amazing job .. a few little hiccups along the way but can't fault the service and workmanship.