Wickes - Swindon Reviews 

The design service was good and gave us a good solution that did what we wanted in a difficult space.

The highlight of project was the service provided by the installers (Red Dragon Home Improvement Services) who did a good job, very quickly and everyone that we spoke to couldn't have been more helpful.

We had an appointment with Millie to consult and design our new kitchen. Millie is patient, helpful and friendly with nothing being too much trouble. She took us gradually through the process and before we knew it, she had our kitchen designed. It’s been a really positive experience so far, with nothing being too much trouble. We can’t wait to see our new kitchen installed and we would definitely recommend Millie. Thank you.

We designed our dream kitchen with James in Swindon, he was excellent and took on board all our ideas. He wss thorough and understood our needs. He went above and beyond answering our concerns about installation and really put our minds at ease.

The Team at red dragon, SImon, dumitru,his wife , John the electrician and everyone else all did an amazing job .. a few little hiccups along the way but can't fault the service and workmanship.

I ordered what essentially is an expensive item over the counter, for home delivery. Charlotte in Swindon made the experience easy. DX delivered, and their driver gets top marks for contacting me and finding my house.

I was served today by a very polite and helpfull Charlotte in the Swindon store, who helped with an online paint order. I have shopped at Wickes for many years and always had great service. Good value.l would definitly reccomend.

Jackie was very knowledgeable and helpful in the paint department.
Excellent customer service.

Huge thank you to the Wickes Community programme, for your generous support to our school. The items donated will go towards our outdoor learning cabin, which will benefit the whole school community! The process was simple and communication with Millie was brilliant, who walked us through the process easily.

I recently used Wickes (Mark Mewett) in partnership with CGS Services to install two bathrooms in my home. The overall experience was very positive.

Timeframe: The work was completed within a good timeframe, which was important for us.
Professionalism: Both teams demonstrated a professional approach throughout the project, keeping communication clear and consistent.
Support: Although there were some issues with building suppliers during the process, Wickes were proactive and on hand to resolve these quickly, ensuring the project stayed on track.

Overall, I’m very satisfied with the service provided and would recommend Wickes and CGS Services for bathroom installations.

Charlotte was very helpful and went out of her way to make sure I got what I needed.

Excellent customer service from Millie when helping us design our kitchen, from start to finish she really made this a calm and exciting experience. She was very prepared for every meeting, helped when conflicted over making a decision and did what ever she could to work within the budget. This was such a great experience, would recommend Millie to anyone!

We asked Joe for advice on delivery costs and he was so knowledgeable and friendly. He guided us through the process of purchasing plasterboard and additional items required.
Thanks Joe for all your help.

Thank you so much to the Swindon store and Wickes Community Programme for your wonderful donations of gardening equipment and resources to our charity. Children and young people will have the opportunity in the spring to help plant up our community garden and benefit from outdoor wellbeing sessions, to maintain and look after what they grow.
The application was an easy process and it was amazing to be able to choose suitable products ourselves. Thank you all once again; this support really means a lot.

Great experience having our kitchen designed at Wickes. James Crouch was our design consultant very easy to work with and a very likeable person. He did a home visit and was able to provide guidance and advice on the space we had, he was also able to provide advice in other areas ie flooring from his in depth knowledge and past experience.

Jez? Delivery driver. The best driver I’ve had yet the oven unit was heavy, I also had an oven sat at my door in the way and too weak to carry it up the stairs. I’m also waiting for Wickes to deliver my 2 worktops and I knew there wouldn’t be enough room for them. I was nearly crying bless him he helped me carry it up. I will never forget and I know it’s only supposed to be delivered to the door but I’m just a girl and I live on my own. Now there’s enough room for the worktops near my door. I hope he gets recognised for his good work and service. I left you a tub of hero’s at Swindon wickes store manager. Thanks again 🙏🏽

Fantastic customer service from Tony today in helping move eight huge rolls of loft insulation out to my car and load them in. Exactly the type of service which will take me back to Wickes in future!

Tony was very helpful!
Thank you!!!
God Bless!!!

Olivia at store 342 was so incredibly helpful, patient and polite when sorting out an issue with our trade pro account app and then placing the subsequent online order and in store purchase

Olli helped me locate some ironwork and fence posts that were not easily found. He could have fobbed me off with a “You can come back later today!” line, but he went out of his way to locate the correct items as the online description didn’t match the “hard copy” item required, Thanks Olli 🙏🏻

Millie went above and beyond when helping me design my bathroom. She didn’t just throw out quick suggestions or stick to standard choices—she really took the time to understand what I wanted and how I wanted the space to feel. She asked the right questions, listened to my ideas, and made sure that every detail matched the vision I had in my head.

What stood out the most was how thoughtful and patient she was. Instead of letting me feel overwhelmed by all the options, she guided me through the process with care, explaining how things like lighting, finishes, and fixtures would work together. She even thought about the little details I never would have considered on my own, making sure the bathroom would look beautiful and also function well in the long run.

It was clear to me that Millie wasn’t just trying to finish a project—she was invested in creating a space that I would truly love. And now, every time I step into my bathroom, I can see the extra effort and heart she put into it.