I am very disappointed with the way Wickes treat their customers who request a refund. Customer services is non existent, it took weeks before I eventually got a reply from them. I have been expectin... See more
Company replied
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I am very disappointed with the way Wickes treat their customers who request a refund. Customer services is non existent, it took weeks before I eventually got a reply from them. I have been expectin... See more
Company replied
I rang my Swindon store to check if what I wanted was in stock as it's a 20 minute drive from where I live. I spoke to Melinda who was extremely helpful. She found what I was looking for, confirmed it... See more
Company replied
Exceptional service from Simon Whitaker (Swindon sore) was with us throughout our kitchen renovation from planning to queries and problems. You'll always have a few things go wrong when ordering a wh... See more
Company replied
Charlotte is amazing. She has served me so many times and without fail she’s 5 ⭐ service. Today I forgot my boss’s card and had a really bad day at the garage and I was so worried I drove all the wa... See more
Company replied
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
57 Gipsy Lane, Swindon, Wiltshire, SN2 8DH, United Kingdom
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Ordered a 6 x 6 Fence Panel yesterday. Brilliant service. Really impressed because I'd made a mistake with the order. I actually was able to ring them, spoke to a REAL PERSON! The lady rectified my mistake and the panel was delivered on time 20 mins ago. What Fab service. Thank You.

Reply from Wickes - Swindon

Reply from Wickes - Swindon
The service we received from Millie was excellent she was very patient with a lot of changes we wanted to make and was always very friendly and nothing was to much trouble

Reply from Wickes - Swindon
Millie (Wickes designer) and Shaun (fitter, Thamesdown bathroom) gave me a fantastic experience! Millie has a consultative approach taking me through the options and letting me know their strengths and limitations.she was able to answer all my questions (there were many) and make design changes quickly. Shaun was friendly, on time and the bathroom was fitted perfectly, I loved the final product would definitely recommend Wickes and especially using Millie and Shaun

Reply from Wickes - Swindon
Kelly in Swindon branch is amazing very knowledgeable and very helpful

Reply from Wickes - Swindon
Friendly helpful staff member by the name of Charlotte helped me to find the item that I was looking for after I thought I had no choice but to buy an alternative product.

Reply from Wickes - Swindon
My husband and I decided to have new plans for our kitchen. We’ve never been through this process before, so we didn’t know what to expect. I booked an appointment online which was easy for someone to come and take measurements. We’ve had amazing communication right from the beginning. A lovely lady called Millie phoned me the day before our home visit to confirm the appointment. We thought this was professional and a great way to introduce your colleague who will be visiting our home.
Millie arrived as planned, she was so lovely and happy. She listened to our plans and began taking measurements. We then arranged our next appointment which would be to go into the store to see our plans, this was booked at the end of our home visit. We went to our in store visit and we were over the moon with all of the details Millie had taken from us, and came up with better solutions than what we could of imagined. This was a lovely, relaxed appointment and Millie’s knowledge was second to none. We were giving so many options, and we felt all of questions were answered on the spot. So many options with wicked kitchens, suiting all budgets. This was a lovely experience, and although this is only our temporary kitchen development, in the future when we build our dream kitchen we will absolutely be coming back to wickes. Thank you so much Millie for all of your time and effort in helping us achieve more than we envisioned, you are so lovely and kind. We would highly recommend wicked kitchens in the future.

Reply from Wickes - Swindon
Very friendly and helpful staff - Melinda and Emma. They went out of their way to find what I needed.

Reply from Wickes - Swindon
Melinda and Harry were both very helpful in finding some wooden battens for which I'd searched unsuccessfully.

Reply from Wickes - Swindon
Great experience in store yesterday.
staff were really helpful especially Tony who went above and beyond with helping us to our vehicle with heavy items.
Tony was so helpful and really made our day. Thank you

Reply from Wickes - Swindon
Tony at the Swindon branch was extremely helpful in trying to troubleshoot a non standard problem- having discussed various solutions - thank you Tony!

Reply from Wickes - Swindon

Reply from Wickes - Swindon
Donna was very helpful & because of her knowledge, I bought the correct paint which will save me time & money
Brian

Reply from Wickes - Swindon
Tony the assistant was knowledgeable and extremely helpful, he went above and beyond to source my item which had come in on an earlier delivery but was not currently on the shelves.
This is what I call great customer service, thanks again Tony.
Regards
Mike

Reply from Wickes - Swindon
I went to Wickes swindon for a DIY project but needed some help and advice on my project. I spoke to a lady called Melinda and she was wonderful. She gave me some useful advice and guided me to the materials I needed. Very polite and very professional at her job. She is a credit to Wickes

Reply from Wickes - Swindon
Went in Swindon store today to look at the kitchens, we saw Millie as she dealt with us on our last kitchen project, she goes way and beyond to make you a happy customer, Thankyou Millie. would definitely recommend, very helpful and friendly.

Reply from Wickes - Swindon
Charlotte spent quite a long time tracking down someone to cut some wood for me.
A very helpful young lady.

Reply from Wickes - Swindon
Once again all the staff have been very helpful as a disabled customer they have asked if I need any and once again morris has help take everything to my car and load as well such pleasant and carrying staff well done all

Reply from Wickes - Swindon
James's the consultant at the Swindon branch made the hole experience of perchaseing my kitchen a pleasure ,he could not do enough and advised on how to use the space I had to make the perfect kitchen.

Reply from Wickes - Swindon
Great service today from Tony and Marse at Wickes Swindon
Thank you guys and gals well done

Reply from Wickes - Swindon
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