I am very disappointed with the way Wickes treat their customers who request a refund. Customer services is non existent, it took weeks before I eventually got a reply from them. I have been expectin... See more
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I am very disappointed with the way Wickes treat their customers who request a refund. Customer services is non existent, it took weeks before I eventually got a reply from them. I have been expectin... See more
Company replied
I rang my Swindon store to check if what I wanted was in stock as it's a 20 minute drive from where I live. I spoke to Melinda who was extremely helpful. She found what I was looking for, confirmed it... See more
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Exceptional service from Simon Whitaker (Swindon sore) was with us throughout our kitchen renovation from planning to queries and problems. You'll always have a few things go wrong when ordering a wh... See more
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Charlotte is amazing. She has served me so many times and without fail she’s 5 ⭐ service. Today I forgot my boss’s card and had a really bad day at the garage and I was so worried I drove all the wa... See more
Company replied
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
57 Gipsy Lane, Swindon, Wiltshire, SN2 8DH, United Kingdom
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Click & collect at Swindon Extra… ready within 30 mins. Thanks Oliver for friendly service & help with getting everything out to the car 😎👍

Reply from Wickes - Swindon
Oliver at Swindon absolutely brilliant patient gave great advice so helpful dont lose him, thanks Oliver!

Reply from Wickes - Swindon
Went in to buy some Jeyes fluid, asked an "assistant" where it was and he replied "best guess it's over there by end of paints somewhere". Needless to say as about as helpful as a chocolate tea pot. Needless to say I bought from a different retailer.

Reply from Wickes - Swindon
Tony at Wickes Swindon today made our day. It is very rare nowadays to find people in stores who are so eager to help and go out if the way to make it a pleasant experience. Well done Wickes for having such a dedicated person in your store.

Reply from Wickes - Swindon
A staff member named Morris lifted 3 bags of compost and put them in my car boot. He was also very helpful and polite.

Reply from Wickes - Swindon
Mel always goes above and beyond to help, friendly and always has a service with a smile.

Reply from Wickes - Swindon

Reply from Wickes - Swindon
I found everything I needed. Melinda on checkout was very friendly and helpful.

Reply from Wickes - Swindon
Melinda was very helpful and very fun to talk to, service was exceptionally great

Reply from Wickes - Swindon
When you think you know what you want and then you see an expert !
When I first went to wicks swindon, the lady on the till was really helpful she made a note for someone to call. I recieved the call as promised , James came out to messure up he was really helpful , not pushy and he listened.
Follow up visit he showed me the plan ,me being me i changed my mind without frustration James changed the whole kitchen style . I know its people job but i really felt he was on my side trying to get what i wanted for best price
I found all the wicks staff in person or when I called helpful and James had so much time,helped me greatly and the patience he demonstarted as I chopped and changed my mind and plans
Thanks

Reply from Wickes - Swindon
Recently made some upgrades to my kitchen work tops. My DC was James Crouch from the swindon store.
James was very informative and helpful, would definitely use again. Good friendly service.

Reply from Wickes - Swindon
Friendly and helpful staff. Morris was extremely helpful and even loaded my car for me. I was very impressed overall.

Reply from Wickes - Swindon
Couldn’t fault the service we received from James who was our design consultant for our bathroom. He came up with the fantastic suggestions that we would never have thought of and was friendly and approachable throughout the design process. We wouldn’t hesitate to come back to him again for future projects. He’s a credit to your team!

Reply from Wickes - Swindon
I was very impressed and extremely happy with the service I got from Tony in the Swindon branch of wickes. He was incredibly helpful, polite and jolly. He helped me purchase a few bags of top soil that were torn. He bagged them into larger bags to avoid spillages in my car, he wheeled the trolley to the till and then onto my car. This was really appreciated as I am not that strong...he was chatty and polite as we talked along the way and I could see he was very customer focused. What Tony didn't know is that until meeting him. I was having really quite a bad day and his acts of kindness really helped turn my mood around.. thank you so much for all your help and for being you!

Reply from Wickes - Swindon
I can't thank the Wickes team at Swindon enough. Mark Mewett the design consultant has been a great help. I changed the plan at the last minute but Mark was able to accommodate my new request.
I have been fully supported throughout the whole process. As for my Kitchen installers, they where the best. Ljkitchens. Luke and Matt were brilliant. I have no hesitation recommending them.
Thank you to all involved.

Reply from Wickes - Swindon

Reply from Wickes - Swindon
Once again morris you are a star helped load the trolley and take and load the car for me what more could you ask for from the staff

Reply from Wickes - Swindon
Good service and help from Charlotte and Melinda
Thank you

Reply from Wickes - Swindon
I needed some help buying some sample wall and floor tiles and Morris was so helpful. He looked up the SKU numbers from the boxes to help the till person and even carried my tiles to my car. A very pleasant and friendly person doing a great job.

Reply from Wickes - Swindon
Morris was very helpful and got us the last of the stock we needed

Reply from Wickes - Swindon
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