Wickes - Torquay Reviews 

Mary was very helpful and pleasant and made me feel at ease as I am a pensioner

We have recently had our Kitchen, downstairs toilet, Bathroom and new shower room put in. We approached Wickes having seen some of their work in our friends houses.

From start to finish they were really good, Marie was our designer. She visited the house and we were able to show her the rooms we wanted worked on and explained the sort of style we wanted. She went away and came up with some designs and we went to see them 4 days later. What Marie has designed was great and fitted the brief really well. We decided to go with it.

Wickes appointed us some local builders to do the fitting, who were amazing. Between Marie and the fitters they managed the whole project in terms of deliveries, timings and time scale. In the space of four weeks the whole project was done and working.

We really would recommend Wickes, all the products are great quality and, apart from a couple of little alterations, everything went to plan.

Tony was excellent and extremely helpful with our paint match. He made time to ensure we had the right paint. He suggested mixing a tester first to ensure it was right. Would definitely be back.

From start to finish i was very happy with my purchase of my new kitchen, after speaking to Lorraine and arranging for to get the kitchen planned by someone who knows better than me(the advice was invaluable).Then i visited the showroom once again to tweak a few minor issues and signed the bottom line,at no time did i feel pressured into the purchase, as that would put me off, so finally 10 out of 10 for Wickes and of course Lorraine a credit to the company.

I went into the Edginswell/Torquay branch as I needed some new halogen bulbs for my bathroom. I was struggling with the Watts and other jargon so I asked the assistant for some help.
I had taken an old bulb in with me and the assistant who's name was Tony was so helpful. He found the items I needed but discovered the labeling needed to be sorted and took me to the till ans scanned the correct box for payment.
He is a great asset to Wicks.
Thank you Tony

I visited the store recently, and had an issue with the company administering the car park. I contacted the store Operations Manager Danielle Wyatt, who bent over backwards to resolve the issue for me. I can truly say it is a rare thing today to find someone who takes on your case, and gives you the reassurance that they have your best interests as their primary goal. Thank you Danni.

Great selection of products with knowledgeable staff.
Mary was very helpful on checkout.

This Wickes store is really easy to negotiate around, I went in for various items which they had, decorating equipment and kiln dried logs. And Mary on the till was really nice and ever so helpful, especially helping me replace the battery in my car key fob when that stopped working.

Marie at Torquay Wickes was wonderful from start to finish. We went back and forth about different designs/layouts for my kitchen either in person or by e-mail. We had some deliveries that had minor damage to the oak doors. I had replacements sent directly to me very quickly and any left over items not required were refunded. I'm really pleased with my kitchen and would recommend the pull out larder and bin. The larder was a bit tricky to fit but we managed it eventually!

Lorraine at the Torquay branch was brilliant. She really listened to us and accommodated our needs. We met her a few times during the design process and each time she was excellent. Julie at the help centre was also very good, really friendly and helpful when arranging our delivery.

Plesent knowledgable staff,( Tony and Kyle) greet you with a smile and are happy to assist you with your shop.
Good choice of items and plenty of room in store.
Reasonable prices wth some excellent offers.

Lorraine was really helpful in helping to choose our design and colour scheme. She also outlined the whole procedure for having our kitchen installed which was very reassuring. We could not fault her professionalism.
Our fitter, Scott was very tidy and his workmanship was of a very high standard.
Very satisfied with the quality of our kitchen supplied by Wickes.

We are exploring having a new kitchen and made an appointment with our local Wickes store. Marie was very helpful and patient and generous with her time to create the first draft design for us. Excellent service.

We visited our local Wickes (Torquay)to look at there bespoke kitchens.
What a great choice they had ,we were greeted by a nice lady called Lorraine who was very friendly and knowledgeable and went through all the possibilities we could have .Lorraine suggested a personal design appointment.
After she visited our home and took measurements etc,we returned to the store and were delighted with the design that Lorraine had created .
We live in a park home and we have a small and awkward kitchen area,so it was a challenge for Lorraine and we were really pleased with the design ,cost and the little touches we never thought of .
Looks great 👍
We have decided to install it ourselves and when it is all done we will definitely like to invite Lorraine to see her creation and our lovely new kitchen 😀
Thank you.
Mary & Gerald Reading
Dartmouth

Met with Lorraine from the Torquay wicks store today to plan our new kitchen, she was extremely professional and very knowledgeable
Also most helpful in looking at different options to make the most of the space we have available
Looking forward now to the delivery and installation of the kitchen sometime in the very near future

Great service, advice on planning, knowledgeable and friendly.

New kitchen designed by Jay West
Talked through thoroughly and even got a better quality of kitchen
Would highly recommended very pleased with my kitchen

Marie was absolutely amazing from start to finish! Always available to answer any questions or make changes to the design! I’ve now got my dream kitchen and bathroom and couldn’t be happier! Will recommend Marie to design your kitchen and bathroom any day!

I have been in Torquay branch and done some shopping the staff are very helpful and happy to help customers a specially Tony he is amazing thank you so much Tony 👍

Fantastic experience from start to finish…our designer Marie was always available to help, she had excellent attention to detail and came up with great options and made several tweaks to suit our needs - nothing was too much trouble and she was always honest and showed great integrity. Our installation team was Onyx Bathrooms and they were also very helpful, clean and tidy and very careful around the home- we are delighted with the results and will certainly use both again for our other rooms. The cost is a little higher, but helped massively by the 0% credit. Highly recommended!