Wickes - Torquay Reviews 

This Wickes store is really easy to negotiate around, I went in for various items which they had, decorating equipment and kiln dried logs. And Mary on the till was really nice and ever so helpful, especially helping me replace the battery in my car key fob when that stopped working.

Marie at Torquay Wickes was wonderful from start to finish. We went back and forth about different designs/layouts for my kitchen either in person or by e-mail. We had some deliveries that had minor damage to the oak doors. I had replacements sent directly to me very quickly and any left over items not required were refunded. I'm really pleased with my kitchen and would recommend the pull out larder and bin. The larder was a bit tricky to fit but we managed it eventually!

Lorraine at the Torquay branch was brilliant. She really listened to us and accommodated our needs. We met her a few times during the design process and each time she was excellent. Julie at the help centre was also very good, really friendly and helpful when arranging our delivery.

Plesent knowledgable staff,( Tony and Kyle) greet you with a smile and are happy to assist you with your shop.
Good choice of items and plenty of room in store.
Reasonable prices wth some excellent offers.

Lorraine was really helpful in helping to choose our design and colour scheme. She also outlined the whole procedure for having our kitchen installed which was very reassuring. We could not fault her professionalism.
Our fitter, Scott was very tidy and his workmanship was of a very high standard.
Very satisfied with the quality of our kitchen supplied by Wickes.

We are exploring having a new kitchen and made an appointment with our local Wickes store. Marie was very helpful and patient and generous with her time to create the first draft design for us. Excellent service.

We visited our local Wickes (Torquay)to look at there bespoke kitchens.
What a great choice they had ,we were greeted by a nice lady called Lorraine who was very friendly and knowledgeable and went through all the possibilities we could have .Lorraine suggested a personal design appointment.
After she visited our home and took measurements etc,we returned to the store and were delighted with the design that Lorraine had created .
We live in a park home and we have a small and awkward kitchen area,so it was a challenge for Lorraine and we were really pleased with the design ,cost and the little touches we never thought of .
Looks great 👍
We have decided to install it ourselves and when it is all done we will definitely like to invite Lorraine to see her creation and our lovely new kitchen 😀
Thank you.
Mary & Gerald Reading
Dartmouth

Met with Lorraine from the Torquay wicks store today to plan our new kitchen, she was extremely professional and very knowledgeable
Also most helpful in looking at different options to make the most of the space we have available
Looking forward now to the delivery and installation of the kitchen sometime in the very near future

Great service, advice on planning, knowledgeable and friendly.

New kitchen designed by Jay West
Talked through thoroughly and even got a better quality of kitchen
Would highly recommended very pleased with my kitchen

Marie was absolutely amazing from start to finish! Always available to answer any questions or make changes to the design! I’ve now got my dream kitchen and bathroom and couldn’t be happier! Will recommend Marie to design your kitchen and bathroom any day!

I have been in Torquay branch and done some shopping the staff are very helpful and happy to help customers a specially Tony he is amazing thank you so much Tony 👍

Fantastic experience from start to finish…our designer Marie was always available to help, she had excellent attention to detail and came up with great options and made several tweaks to suit our needs - nothing was too much trouble and she was always honest and showed great integrity. Our installation team was Onyx Bathrooms and they were also very helpful, clean and tidy and very careful around the home- we are delighted with the results and will certainly use both again for our other rooms. The cost is a little higher, but helped massively by the 0% credit. Highly recommended!

We firstly went to look as we needed someone to properly measure and plan our kitchen, we met Lorraine Littlewood. We openly said that we may not go ahead and this did not phase Lorraine at all. She put such effort and attention into our plan, taking into consideration all of our needs. Lorraine was fantastic throughout, it was like she was planning for her own home. She made suggestions and we also made quite a few changes, nothing was too much trouble and our whole experience with Lorraine was fantastic. Would highly recommend her. Now waiting for our beautiful and functional new kitchen to be installed. Mr and Mrs Worthington.

Have previously bought wickes own brand paint for internal use, this time needed garden paint, again purchased own brand and it’s one of the best paints I’ve ever used.

My husband and i was with a really LOVELY SOUL called LORRAINE LITTLEWOOD she has such expertise and knows her job WELL , but as important she just radiates a SINCERE wanting to help and get things right also there is a lot of LOVE that RADIATES from her so much that i gave her a BIG HUG she is a VERY SPECIAL SOUL which is RARE to find IT WAS A JOY MEETING YOU KIND REGARDS SUSAN AND PETER CHITTENDEN

The Oldway Gardens Group approached Wickes to participate in the Wickes Community Programme. As a registered charity we are always looking for community support to help the volunteers maintain the 17 acres of grounds at Oldway. Mary the Community & Charity rep and Emily were both exceedingly helpful and professional with the end result of some brand new tools to help in work in the gardens. Thank you.

Still no response after i sent a response to your questions concerning the failure of Wickes
It has been frustrating to say the least..
Where is your response to my complaint? Where’s the phone call you promised months ago?
Where’s my compensation and gesture of good will? Our Dream Kitchen Your Expertise?? You sold us our Nightmare!

Great service from start to finish to design ing to fitting i would recommend wicks to every one I am so pleased with my kitchen

Wonderful courteous and amenable staff, friendly, knowledgeable and helpful! I would like to especially thank Tony for his help in guiding my purchase choice (wood and screws for garden furniture) and for ensuring prior to purchase that the bulky buy would fit into my car. Thank you also to the lady who helped me load the final purchase in through the car boot! (She was tall with red hair - in a pony tail). Mary is also always friendly and helpful on the tills whenever I visit! Thank you for a great all round shopping experience! You have a brilliant team of staff at Wickes in TQ!