I used Wickes bathroom installation services - bathroom supplied by wickes and they also arrange the installer. Have had an issue with water leaking from a pump which required claiming against the gua... See more
Company replied
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I used Wickes bathroom installation services - bathroom supplied by wickes and they also arrange the installer. Have had an issue with water leaking from a pump which required claiming against the gua... See more
Company replied
More than 5 stars. Brian helped me today with selecting the right products I needed and double checking the quality. 👏 He even got me a trolley and loaded it for me safely!!! Brian you are definit... See more
Company replied
2 bewildered customers were beautifully looked after by Ken at the Woking branch. He was endlessly patient in walking us through the project and his many years of experience shone. Also a mention to... See more
Company replied
Great and knowledgeable advice from Ken, and his design was spot on - really felt like he had listened to what we needed/wanted. Managed to accommodate everything - and even put in things we didn't k... See more
Company replied
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
102 Inkerman Road, Knaphill, Woking, Surrey, GU21 2WB, United Kingdom
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I don't usually give reviews but I will like to thank Rachel from Wickes woking. She had a very welcoming smile and helped me with all my shopping from beginning to the end. She ensured that I got everything I needed and made sure she asked a lot of questions to suit my preferences and my budget. I also would like to thank Wickes for carefully picking out their workers. They are doing great!

Reply from Wickes - Woking
I have used Wickes in Woking quite a lot recently as I am doing a lot of renovation on my house. On my last visit a member of staff called Brian was particularly helpful when I asked him about flooring. I bought what he recommended and it was really straightforward to lay and it looks great.

Reply from Wickes - Woking
The staff is very helpful with lifting heavy material, excellent service.

Reply from Wickes - Woking
Great service from Alessandro. Needed some specific paint - I didn’t really know what I was talking about and he helped guide/understand. Thanks!

Reply from Wickes - Woking
Purchased a kitchen via Nick Hedges in Wickes Woking. Fantastic service, brilliant kitchen & all at a great price. Nick is a superstar - so professional at getting you the best kitchen possible.Very recommended.

Reply from Wickes - Woking

Reply from Wickes - Woking
Vey helpful, attentive, staff.
My order was sorted fast and efficiently

Reply from Wickes - Woking
I would like to say what a pleasure it was to deal with Shruti, one of your design consultants. She came up with a perfect kitchen/dining room layout for our new home. It only took a week to decide and she was spot on with everything. Would definately recommend her. Thanks again.

Reply from Wickes - Woking
Used click and collect. Easy. Order ready as suggested andAlessandro was super helpful in also loading my car

Reply from Wickes - Woking
Alessandro was extremely helpful and knowledgeable when it came to explaining the differences between the huge selections of wall paints and brands.

Reply from Wickes - Woking
Brian noticed we might need some help and resolved our problem and helped us find what we needed, thank you so much. It really makes a difference to have knowledgeable and helpful members of staff on the floor. Suzie

Reply from Wickes - Woking
Employee named Brian was extremely helpful and a lovely person. Helped me tremendously and made my purchase in the shop swift and smooth.

Reply from Wickes - Woking
Brian noticed we were searching and he stepped forward and asked if we needed help. We were after a Karcher T-race surface cleaner. There was just an empty space on the shelf and I thought they had probably sold out as there was only one in stock on the website. Brian went to look out the back and found 2! So I was able to get on with cleaning my patio. It turns out to be a very good accessory so good all round

Reply from Wickes - Woking
Did a click and collect.
Alessandro was very helpful and loaded bark into the car. Thanks

Reply from Wickes - Woking
I was very pleased with the whole process from start to finish. Shruti was a fantastic help with the design and delivery of the kitchen. I had some things left over and Shruti arranged a return and it was seamless. I highly recommend Wickes Woking and especially Shruti who went over and beyond to help me with some issues i had. Great service 5 *

Reply from Wickes - Woking
I used the wickes in Woking and Bryan was very helpful, he went above and beyond to make sure I had the right equipment I needed.

Reply from Wickes - Woking
Brian was very helpful in identifying the parts we needed to install our new faucet.

Reply from Wickes - Woking
Was served at woking by a very nice guy name of Brian got me exactly what I was looking for very polite and the young lady who was with him credit to wickes.

Reply from Wickes - Woking
I used the Woking branch and dealt with Ken Scudder. From the initial consultation to the design, fitting and finish, Ken gave first customer service with the personal touch. He is truly an asset to Wickes. Ed Heatley was the kitchen fitter and he and his team were amazing. They went the extra mile and looked after me and respected my home. I couldn’t have wished for a better process of having a new kitchen. Even the aftercare has been excellent - thank you Wickes and your first team!

Reply from Wickes - Woking
I was helped out by Brian who found what I was looking for very quickly.

Reply from Wickes - Woking
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