Wickes - Woking Reviews 

159
TrustScore 4.5 out of 5

4.7

102 Inkerman Road, Knaphill, Woking Surrey, GU21 2WB, GB


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Rated 1 out of 5 stars

I used Wickes bathroom installation services - bathroom supplied by wickes and they also arrange the installer. Have had an issue with water leaking from a pump which required claiming against the gua... See more

Company replied

Rated 5 out of 5 stars

More than 5 stars. Brian helped me today with selecting the right products I needed and double checking the quality. 👏 He even got me a trolley and loaded it for me safely!!! Brian you are definit... See more

Company replied

Rated 5 out of 5 stars

2 bewildered customers were beautifully looked after by Ken at the Woking branch. He was endlessly patient in walking us through the project and his many years of experience shone. Also a mention to... See more

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Rated 5 out of 5 stars

Great and knowledgeable advice from Ken, and his design was spot on - really felt like he had listened to what we needed/wanted. Managed to accommodate everything - and even put in things we didn't k... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Woking

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • 102 Inkerman Road, Knaphill, Woking, Surrey, GU21 2WB, United Kingdom

  • +441483489801

4.7

Excellent

TrustScore 4.5 out of 5

159 reviews

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4.7

All reviews

(159)

13,498 reviews in the last 12 months

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Rated 5 out of 5 stars

Brian at Woking branch went above and…

Brian at Woking branch went above and beyond to help me find what I needed for a project! Such a lovely and helpful man. A credit to the store!

December 5, 2024
Unprompted review
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Reply from Wickes - Woking

Hi, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Brian and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Great service in the showroom from all

Great service in the showroom from all. Shop is easy to find things and always tidy.

December 5, 2024
Unprompted review
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Reply from Wickes - Woking

Hello Emiley, thanks for your positive feedback, and I'm glad that you enjoyed the service in our Woking store! - Dylan

Rated 5 out of 5 stars

A great young man called Selorm

A great young man called Selorm, came to my rescue today. I needed a heavy bag of grout, which he took from the shelf and carried out to the car foe me.
Great service, and with a smile!

December 4, 2024
Unprompted review
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Reply from Wickes - Woking

Hey Hilary, thanks for your five-star review, and I'm delighted you enjoyed the service from Selorm in our Woking store! - Dylan

Rated 5 out of 5 stars

Kitchen Planning…

Our experience with the kitchen planning service at Wickes Woking has been amazing. From the booking of the first appointment followed by a few follow up visits as we polished the design our designer, Nick Hedges, could not have been more helpful.
We would thoroughly recommend the kitchen planning service at this store.

November 25, 2024
Unprompted review
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Reply from Wickes - Woking

Hi, Stephen. Thank you for taking the time to share your review with us. I'm really pleased to see that your design consultant, Nick, at our Wickes store in Woking, could not have been more helpful during your design process. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

I’ve been dealing with Ken Scudder on a…

I’ve been dealing with Ken Scudder on a particular project and he’s been very helpful and accommodating throughout the project and I would would definitely recommend him and the wickes team to friends and colleagues.

November 21, 2024
Unprompted review
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Reply from Wickes - Woking

Hi, Ben. Thank you for taking the time to share your review with us. I'm really pleased to see that, Ken, was very helpful and accommodating throughout your project. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Super helpful staff

The manager I met at first, Jamie, was incredibly helpful. I then had the please to interact with the store manager, James, and the operations manager, Paul. Everyone was very friendly, knowledgeable and professional.

November 24, 2024
Unprompted review
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Reply from Wickes - Woking

Hi Thierry, thanks for taking the time to share this feedback, we are pleased to hear that Jamie and Paul provided you with a great service, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Well designed and executed

Well designed and executed
Curtis via Matt ( Oakley improvement) was brilliant.
Zoe Hicks ( design consultant) vision and application of units was excellent.
Many thanks.

October 22, 2024
Unprompted review
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Reply from Wickes - Woking

Hi There, thanks for taking the time to share this feedback. RD

Rated 5 out of 5 stars

Thanks to Brian who helped me find my…

Thanks to Brian who helped me find my product even though it looked like he was dashing off on a break

November 12, 2024
Unprompted review
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Reply from Wickes - Woking

Hey Bonita, thanks for your five-star review, and I'm glad that Brian was able to help you in our Woking store. - DB

Rated 5 out of 5 stars

Helpful and informative…

We were looking for conservatory information and advice and Paul in the Woking branch was super helpful; he gave us his opinion and answered all the questions we had with ease and experience. We managed to also pick up all the items we were looking for that day with everything in stock.

November 11, 2024
Unprompted review
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Reply from Wickes - Woking

Hello Hollie, thanks for your five-star feedback, and I'm glad that Paul in our Woking store was super helpful throughout your visit! - Dylan

Rated 5 out of 5 stars

Visited earlier this week looking for a…

Visited earlier this week looking for a particular light bulb. Mathew walked by me, stopped and asked if he could help. He was so helpful and polite and even tho they didn't have that particular bulb suggested where I might get one. It's nice to be in a shop that doesn't ignore you and a person puts themselves out to help you

November 3, 2024
Unprompted review
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Reply from Wickes - Woking

Hello Sue, thank you for your amazing feedback, and I'm happy to know that Matthew in our Woking store was really helpful and friendly when trying to source you the light bulb! - Dylan

Rated 5 out of 5 stars

Great Wickes service and value

Briillant service from the kitchen designers. Couldn't have been more helpful.
Bathroom to do next and I know where I'll come. Knowledgeable staff and excellent value for money especially with trade pro.

November 5, 2024
Unprompted review
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Reply from Wickes - Woking

Hey Simon and Dorota, thanks for your wonderful feedback, and I'm glad that you enjoyed the amazing service from the staff and designers in our Woking store! - Dylan

Rated 5 out of 5 stars

Amazing community supporters

This store has been absolutely amazing in supporting our school with renovation projects. They are always so helpful and friendly and we cannot thank them enough for their support. True local champions. Thank you particularly to James and Paul.

November 8, 2024
Unprompted review
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Reply from Wickes - Woking

Hi Vikki, thanks for taking the time to share this feedback, we are pleased to hear that the team have been able to support, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Had a hole in my pipe

Had a hole in my pipe! Brian recommended a gadget, a pipe repair clamp, it worked! Temp fix was great. Thanks Brian!!

November 6, 2024
Unprompted review
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Reply from Wickes - Woking

Hi Jo, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Brian and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Brian went above & beyond to help me…

Brian went above & beyond to help me find what I needed. He is a real asset to Wickes & showed that he had knowledge & excellent customer care.

November 5, 2024
Unprompted review
Wickes - Woking logo

Reply from Wickes - Woking

Hi There, thanks for taking the time to share this feedback. RD

Rated 5 out of 5 stars

Many thanks to Holly for help with my…

Many thanks to Holly for help with my account. She is polite, knowledgeable, helpful and super efficient.

November 5, 2024
Unprompted review
Wickes - Woking logo

Reply from Wickes - Woking

Hi Richard, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Holly and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Thank you for designing my bathroom Lisa!

The whole project (new bathroom) from start to finish was absolutely perfect and the design consultant, Lisa Pike, was extremely professional and supportive. Looking forward to the next project, the kitchen!

July 18, 2024
Unprompted review
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Reply from Wickes - Woking

Hi Trish, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Lisa and how pleased you are with the services they provided. We greatly appreciate this feedback and hope that you enjoy your new space. - FB

Rated 5 out of 5 stars

I am arrived confused but left content with a smile.

Having my home refreshed and a sudden availability of a decorator, not to mention the pressure of a swift decision on my paint choice got me overwhelmed to say the least, and on top of that all the choice of colours. To my delight a Jamie at Wickes Woking was my superhero, patient, listened to my reasoning, did not hurry me though I went back and forth. I arrived confused and left content with a smile. Thank you Jamie.

November 1, 2024
Unprompted review
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Reply from Wickes - Woking

Hi Zion,

Thank you for taking the time to share your positive experience with us, I'm glad to learn Jamie was able to provide you with an excellent service. - SF

Rated 5 out of 5 stars

Paul in the showroom was very helpful

Paul in the showroom was very helpful

October 26, 2024
Unprompted review
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Reply from Wickes - Woking

Hey Lauren, thanks for your amazing review, and I'm glad that you enjoyed the service from Paul in our Woking store! - Dylan

Rated 5 out of 5 stars

Brian was so helpful

Brian was so helpful! I went in with a list and no idea where anything was (or what the things were on my list)… Brian took the time to show me where everything was I needed. Thank you Brian :)

October 25, 2024
Unprompted review
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Reply from Wickes - Woking

Hi, Georgie. Thank you for taking the time to share your review with us. I'm really happy to see that, Brian, was really helpful and provided excellent customer service during your visit. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

Always helpful and knowledgeable

Always helpful and knowledgeable

October 24, 2024
Unprompted review
Wickes - Woking logo

Reply from Wickes - Woking

Hi Nathanterry, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

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