Wickes - Worksop Reviews 

107
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TrustScore 4.5 out of 5

4.7

Babbage Way, Worksop South Yorkshire, S80 1UJ, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Phoned up with a query regarding our pvc corrugated roof that had scorched quite badly Paul dealt with our issue really quickly and as a good will gesture replaced all the sheets for us including... See more

Company replied

Rated 5 out of 5 stars

Straight from walking into the Worksop store I was asked if I needed help. I had an order to collect which I knew I would not manage myself because of the weight. I was asked for the pin I received an... See more

Company replied

Rated 5 out of 5 stars

Debbie and her colleagues made a streesful job simple, ' I ' knew what I wanted . Trouble was , I did not know what it was called especially if they sold them and with it being Sunday at 1540 hrs... See more

Company replied

Rated 3 out of 5 stars

My kitchen was fitted 2017 under warranty I phoned to say some split had occurred on a cupboard door to video and explained and text back i got was water integration so they won't change door.. Gues... See more

Company replied


Company details

  1. Hardware Store
  2. also in
  3. Bathroom Supply Store
  4. Kitchen Supply Store
  5. Solar Energy Company

About Wickes - Worksop

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Babbage Way, Worksop, South Yorkshire, S80 1UJ, United Kingdom

  • +441909473444

4.7

Excellent

TrustScore 4.5 out of 5

107 reviews

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4.7

All reviews

(107)

14,656 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivery

Had my paint order delivered today from the Worksop branch. The delivery man called T was extremely professional, friendly and gave advice on procedures if anything wasn't right. Very happy with my purchases.

October 29, 2025
Unprompted review
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Reply from Wickes - Worksop

Hi Yvonne, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our delivery and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Delivery driver went over and above

Delivery driver went over and above, skip blocking my driveway but still carried my items where I needed them. Very friendly throughout didn’t complain, great service from T

October 29, 2025
Unprompted review
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Reply from Wickes - Worksop

Hi Emily, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us and this delivery and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

I was given assistance in the store & by the delivery driver.

I was given assistance in the store to place an order for the items I needed, I received a message the night before the delivery of my items and the approximate time they would be delivered.
On the day of delivery I could track where my items were and the van driver “T” was very helpful & he helped me to get my items up to my garage.
Great service all round.👍

October 27, 2025
Unprompted review
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Reply from Wickes - Worksop

Hi Frank, we're happy to hear that you had a great experience with our service. It's wonderful that our team could assist you with your order and that you found the delivery process helpful. Thank you for your positive feedback. -LG

Rated 5 out of 5 stars

I came today for Kitchen tiles

I came today for Kitchen tiles, Wayne assisted me with order and delivery process, Wayne was polite, had great knowledge on product along with other items needed.

October 26, 2025
Unprompted review
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Reply from Wickes - Worksop

Hi Paul, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Wayne in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

I came in to get loads of floor tiles…

I came in to get loads of floor tiles and some wall tiles and a the employee name joe couldn't of done more for me they didnt have matching coulor codes for the tiles in stock but he went through every one then phoned to the doncaster store for me and got it sorted.

October 14, 2025
Unprompted review
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Reply from Wickes - Worksop

Hi Tom,

We're happy to hear that Joe was helpful in finding the floor and wall tiles you needed. We appreciate you taking the time to leave us this feedback.

-Ellysse

Rated 5 out of 5 stars

Bathroom unit

Paul, who helped us find the right unit and accessories, was very friendly, and totally professional, throughout

September 30, 2025
Unprompted review
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Reply from Wickes - Worksop

We're happy to hear that you found the perfect unit and accessories! We appreciate you acknowledging the professional service you received from Paul. -AK

Rated 5 out of 5 stars

Community project

I reached out to Wickes to support our schools project, they were only too happy to listen to our needs and provide us with some resources to get this off the ground. A big thank you to Ralph at Worksop branch for the ease and efficiency of this.

September 26, 2025
Unprompted review
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Reply from Wickes - Worksop

Hey Jen, thanks for your five-star review, and I'm proud to know that our Worksop store was able to help your school project through our community programme, it makes us proud that Ralph was super helpful! - Dylan

Rated 5 out of 5 stars

What I love most about Wickes is that…

What I love most about Wickes is that their discounts are genuine—real value, no gimmicks. The in-store experience is absolutely five-star. I’d also like to give a special shout-out to Debbie at worksop, who regularly helps us. She’s amazing—always cheerful, always ready to assist, and truly a pleasure to work with.

September 7, 2025
Unprompted review
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Reply from Wickes - Worksop

Hi Jodie, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Debbie in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Extremely helpful and knowledgeable…

Extremely helpful and knowledgeable staff. Carried my heavy laminate to the car and packed it all for me. Great prices and great experience. Thank you Theo x

September 4, 2025
Unprompted review
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Reply from Wickes - Worksop

Hi Madeleine, thank you for taking the time to leave a review. We're really pleased to hear that the Theo helped carry the flooring to your car and that the staff in store were extremely helpful and knowledgeable. We appreciate your comments. -LG

Rated 5 out of 5 stars

Had a visit from kitchen design team

Had a visit from kitchen design team. Put completely at ease and although I am a tricky indecisive customer, Jackey offered help, advice and options to suit. Follow up offered at convenience and felt nothing was too much trouble. 100% recommend.

August 22, 2025
Unprompted review
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Reply from Wickes - Worksop

Hi, Helen. Thank you for taking the time to share your review with us. We are so glad to hear that you felt at ease with our kitchen design team. We're happy that they offered helpful advice and options to suit your needs. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Jackie was very helpful

Jackie was very helpful and professional. She explored different options with us thoroughly.

August 19, 2025
Unprompted review
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Reply from Wickes - Worksop

We appreciate you sharing your feedback. We are so glad to hear that you found Jackie helpful and professional while exploring options. -AK

Rated 5 out of 5 stars

Hannah the customer assistant at the…

Hannah the customer assistant at the Worksop branch was more than helpful and went above and beyond her role-nothing was too much trouble to her -

August 2, 2025
Unprompted review
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Reply from Wickes - Worksop

Hey Sandra, thanks for your five-star review, and I'm glad you enjoyed the service in our Worksop store from Hannah! - Dylan

Rated 5 out of 5 stars

We was served today by Debbie

We was served today by Debbie, she was so helpful nothing was to much trouble made our experience a pleasant one thanks to Debbie

July 18, 2025
Unprompted review
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Reply from Wickes - Worksop

We're happy to hear that you had such a pleasant experience today. We appreciate your positive feedback regarding Debbie and the helpful service you received. -AK

Rated 5 out of 5 stars

I was served today by Steph at the…

I was served today by Steph at the Worksop branch and she couldn't have been more helpful. I needed some help with choosing some emulsion in a white/ grey tone,I asked if I could purchase some testers and try the colours in store as I didn't live local,she painted them on some paper so I could choose and I subsequently bought 2 large tins of Wickes own brand which was the better shade. Steph is a credit to the company,she was professional, polite and friendly,a lovely stress free purchase.

July 8, 2025
Unprompted review
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Reply from Wickes - Worksop

We're glad you enjoyed your experience at our Worksop branch. It's great to hear that a team member was so helpful in assisting you with your paint selection. We appreciate you taking the time to share your positive feedback. TW

Rated 5 out of 5 stars

Very positive experience

Very positive experience recently, review delayed as busy effecting my building work. Nothing to much to help and advise on products. Thank you Darren and Joe, you are both an asset to the company. Many thanks

June 1, 2025
Unprompted review
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Reply from Wickes - Worksop

We're happy to hear that you had a positive experience. We appreciate your delayed review and are so glad we could help with your building work. Thank you for your kind words! TW

Rated 5 out of 5 stars

Brilliant

Brilliant - what an excellent service we received from Jo at Wicks in Worksop, he was so knowledgeable, helped us with everything we needed for a tiling project. All the staff were helpful including Steph on the till - thank you to you all we won’t hesitate to come back in the future

June 10, 2025
Unprompted review
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Reply from Wickes - Worksop

We're happy to hear about the excellent service you received for your tiling project from Jo! It's great to know that Jo was so helpful and knowledgeable. Thank you for your positive feedback; we appreciate it!
-AF

Rated 5 out of 5 stars

Very impressed

I popped into Wickes Worksop yesterday morning and wasn’t sure where to start looking for the panelling I needed. I asked a lady (hate the fact I didn’t get her name) who showed me straight to where it was.
This lady, got me a trolley and helped me download the app in order to get the discount! We already had an account but I didn’t have the app. Paul took it from there, he was so helpful and once he saw me trashing the place with the trolley (pull don’t push!) he even loaded it into my car for me!
What a lovely and positive experience it was from the minute I walked through the door ☺️
Thank you both for just going the extra mile and really making my day go a little smoother 😊

June 9, 2025
Unprompted review
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Reply from Wickes - Worksop

We're happy to hear that you had such a positive experience in our store. It's great to know that our team members were so helpful in assisting you with your purchase and making your visit easier. We appreciate your kind words and thank you for sharing your feedback!
-AF

Rated 5 out of 5 stars

Brilliant service from all shop floor…

Brilliant service from all shop floor staf and manager very helpful highly recommended will return

June 4, 2025
Unprompted review
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Reply from Wickes - Worksop

Hi Ollie, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Rated 5 out of 5 stars

After some initial difficulty obtaining…

After some initial difficulty obtaining a large number of tiles from the same or similar batches we called Worksop. Joe told me they had some in the back and sone on the shelf and saved them for me. Still needing more tilss I though we would need to go to another store but on arrival Joe told me he'd noticed sone more on the shelves and had checked them, they were the same batch.
Joe doing that bit extra had saved us time and travelling.
Thanks Joe, greatly appreciated.

May 27, 2025
Unprompted review
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Reply from Wickes - Worksop

We appreciate you taking the time to share your experience. We're glad to hear that our team was able to assist you in finding the tiles you needed and that their extra effort saved you time and travel. Thank you for your positive feedback. TW

Rated 5 out of 5 stars

Helpful staff

Called in for 6 bags of cement I had 2 children with me, one in my arms asleep and one attempting to push the trolley. PAUL at worksop saw I would struggle and insisted loading up the cement and pulling the trolley to the counter. Very helpful
Top marks Paul 👍🏿👍🏿

May 24, 2025
Unprompted review
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Reply from Wickes - Worksop

We appreciate you taking the time to share your experience. We're so glad to hear that Paul was able to assist you. Thank you for your positive feedback!
-AF

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