Wickes - Worksop Reviews 

97
TrustScore 5 out of 5

4.8

Babbage Way, Worksop South Yorkshire, S80 1UJ, GB


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Rated 3 out of 5 stars

My kitchen was fitted 2017 under warranty I phoned to say some split had occurred on a cupboard door to video and explained and text back i got was water integration so they won't change door.. Gues... See more

Company replied

Rated 5 out of 5 stars

We meet with Sally Hatfield, from the start of looking for a new kitchen till ordering one she went above and beyond, listening to our every needs and if was possible she made sure it would fit. Am... See more

Company replied

Rated 5 out of 5 stars

Sally Hatfield has provided excellent service for our dream bathroom design and order. Sally has been amazing at listening to our bathroom needs and ideas and designing a bespoke bathroom that has ti... See more

Company replied

Rated 5 out of 5 stars

We have a new kitchen fitting was fully completed by Moday 30th. Jacky from Wickes in Worksop designed us a great new kitchen. Jacky listened very carefully to our brief detailing our requirement... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Worksop

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Babbage Way, Worksop, South Yorkshire, S80 1UJ, United Kingdom

  • +441909473444

4.8

Excellent

TrustScore 5 out of 5

97 reviews

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4.8

All reviews

(97)

13,664 reviews in the last 12 months

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Rated 5 out of 5 stars

Had a visit from kitchen design team

Had a visit from kitchen design team. Put completely at ease and although I am a tricky indecisive customer, Jackey offered help, advice and options to suit. Follow up offered at convenience and felt nothing was too much trouble. 100% recommend.

August 22, 2025
Unprompted review
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Reply from Wickes - Worksop

Hi, Helen. Thank you for taking the time to share your review with us. We are so glad to hear that you felt at ease with our kitchen design team. We're happy that they offered helpful advice and options to suit your needs. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Jackie was very helpful

Jackie was very helpful and professional. She explored different options with us thoroughly.

August 19, 2025
Unprompted review
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Reply from Wickes - Worksop

We appreciate you sharing your feedback. We are so glad to hear that you found Jackie helpful and professional while exploring options. -AK

Rated 5 out of 5 stars

Hannah the customer assistant at the…

Hannah the customer assistant at the Worksop branch was more than helpful and went above and beyond her role-nothing was too much trouble to her -

August 2, 2025
Unprompted review
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Reply from Wickes - Worksop

Hey Sandra, thanks for your five-star review, and I'm glad you enjoyed the service in our Worksop store from Hannah! - Dylan

Rated 5 out of 5 stars

We was served today by Debbie

We was served today by Debbie, she was so helpful nothing was to much trouble made our experience a pleasant one thanks to Debbie

July 18, 2025
Unprompted review
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Reply from Wickes - Worksop

We're happy to hear that you had such a pleasant experience today. We appreciate your positive feedback regarding Debbie and the helpful service you received. -AK

Rated 5 out of 5 stars

I was served today by Steph at the…

I was served today by Steph at the Worksop branch and she couldn't have been more helpful. I needed some help with choosing some emulsion in a white/ grey tone,I asked if I could purchase some testers and try the colours in store as I didn't live local,she painted them on some paper so I could choose and I subsequently bought 2 large tins of Wickes own brand which was the better shade. Steph is a credit to the company,she was professional, polite and friendly,a lovely stress free purchase.

July 8, 2025
Unprompted review
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Reply from Wickes - Worksop

We're glad you enjoyed your experience at our Worksop branch. It's great to hear that a team member was so helpful in assisting you with your paint selection. We appreciate you taking the time to share your positive feedback. TW

Rated 5 out of 5 stars

Very positive experience

Very positive experience recently, review delayed as busy effecting my building work. Nothing to much to help and advise on products. Thank you Darren and Joe, you are both an asset to the company. Many thanks

June 1, 2025
Unprompted review
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Reply from Wickes - Worksop

We're happy to hear that you had a positive experience. We appreciate your delayed review and are so glad we could help with your building work. Thank you for your kind words! TW

Rated 5 out of 5 stars

Brilliant

Brilliant - what an excellent service we received from Jo at Wicks in Worksop, he was so knowledgeable, helped us with everything we needed for a tiling project. All the staff were helpful including Steph on the till - thank you to you all we won’t hesitate to come back in the future

June 10, 2025
Unprompted review
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Reply from Wickes - Worksop

We're happy to hear about the excellent service you received for your tiling project from Jo! It's great to know that Jo was so helpful and knowledgeable. Thank you for your positive feedback; we appreciate it!
-AF

Rated 5 out of 5 stars

Very impressed

I popped into Wickes Worksop yesterday morning and wasn’t sure where to start looking for the panelling I needed. I asked a lady (hate the fact I didn’t get her name) who showed me straight to where it was.
This lady, got me a trolley and helped me download the app in order to get the discount! We already had an account but I didn’t have the app. Paul took it from there, he was so helpful and once he saw me trashing the place with the trolley (pull don’t push!) he even loaded it into my car for me!
What a lovely and positive experience it was from the minute I walked through the door ☺️
Thank you both for just going the extra mile and really making my day go a little smoother 😊

June 9, 2025
Unprompted review
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Reply from Wickes - Worksop

We're happy to hear that you had such a positive experience in our store. It's great to know that our team members were so helpful in assisting you with your purchase and making your visit easier. We appreciate your kind words and thank you for sharing your feedback!
-AF

Rated 5 out of 5 stars

Brilliant service from all shop floor…

Brilliant service from all shop floor staf and manager very helpful highly recommended will return

June 4, 2025
Unprompted review
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Reply from Wickes - Worksop

Hi Ollie, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Rated 5 out of 5 stars

After some initial difficulty obtaining…

After some initial difficulty obtaining a large number of tiles from the same or similar batches we called Worksop. Joe told me they had some in the back and sone on the shelf and saved them for me. Still needing more tilss I though we would need to go to another store but on arrival Joe told me he'd noticed sone more on the shelves and had checked them, they were the same batch.
Joe doing that bit extra had saved us time and travelling.
Thanks Joe, greatly appreciated.

May 27, 2025
Unprompted review
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Reply from Wickes - Worksop

We appreciate you taking the time to share your experience. We're glad to hear that our team was able to assist you in finding the tiles you needed and that their extra effort saved you time and travel. Thank you for your positive feedback. TW

Rated 5 out of 5 stars

Helpful staff

Called in for 6 bags of cement I had 2 children with me, one in my arms asleep and one attempting to push the trolley. PAUL at worksop saw I would struggle and insisted loading up the cement and pulling the trolley to the counter. Very helpful
Top marks Paul 👍🏿👍🏿

May 24, 2025
Unprompted review
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Reply from Wickes - Worksop

We appreciate you taking the time to share your experience. We're so glad to hear that Paul was able to assist you. Thank you for your positive feedback!
-AF

Rated 5 out of 5 stars

We visited your Worksop store this…

We visited your Worksop store this morning 16/5/25..
How helpful a member of your staff was..
The lady in question is Patricia.. She was very helpful towards us..
Certainly needs a mention on how good a person she is…

May 16, 2025
Unprompted review
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Reply from Wickes - Worksop

Hi Lisa, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Patricia in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Delighted with the process, would highly recommend.

Sally Hatfield greeted us and immediately began to help us plan our kitchen. She was knowledgeable about the products and price ranges. She came onsite to measure, plan and discuss and was very helpful and friendly. When we returned to see the plan and the price we were delighted with both.

April 23, 2025
Unprompted review
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Reply from Wickes - Worksop

Thank you for taking the time to share your positive experience. We're thrilled to hear about your positive experience with Sally and how pleased you are with your kitchen plans. We're proud of the commitment to providing exceptional customer service, and we're glad that you found Sally to be so helpful and knowledgeable. We appreciate your feedback and hope you enjoy your new kitchen for many years to come.
-AF

Rated 5 out of 5 stars

Wickes Worksop

Debbie was very helpful and patient processing my order for delivery. She made a daunting task less so. Very pleasant experience will shop there again.

May 1, 2025
Unprompted review
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Reply from Wickes - Worksop

We're so glad to hear you had a positive experience with Debbie. We appreciate her dedication to providing excellent customer service. We strive to make every interaction a pleasant one and are happy to hear you'll shop with us again. TW

Rated 5 out of 5 stars

Kitchen layout made easier

Sally Design Consultant, Wickes Worksop
With just a basic layout of our kitchen, she was able to maximise the full installation.
Very helpful, a Lady who knows her stuff .

April 25, 2025
Unprompted review
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Reply from Wickes - Worksop

We're thrilled to hear you had a positive experience with our design consultant. It's wonderful to know she was able to help you maximize your kitchen layout. We appreciate your kind words and are glad you found her knowledgeable and helpful. TW

Rated 5 out of 5 stars

Designer sally Hatfield

Sally Hatfield has been brilliant she's listen to what I wanted and did the design spot on had a few hick ups on the way but she was on it and sorted straight away she made the experience a delight and not a chore

November 23, 2024
Unprompted review
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Reply from Wickes - Worksop

Hi Marie, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Sally in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Thank You For Our Happy Kitchen

We went to the Worksop store with definite ideas about how we wanted our new kitchen & also which one we wanted. Jacky Povey was very patient & worked with us to make sure we were happy with the design & explained every step of the ordering & fitting process. When it came to fitting we were allocated Pete Godley to do the job & he was another star. Can’t fault the quality of his work & his approach to the job. We are extremely happy with the new kitchen & the whole experience we have had in buying a kitchen from Wickes.

January 17, 2025
Unprompted review
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Reply from Wickes - Worksop

Thank you for sharing your positive experience. We are delighted to hear that you found our Worksop store helpful and that you were happy with the design process. It's great to know that you were impressed with the work of Jacky and Pete. We appreciate your kind words and are glad you are enjoying your new kitchen.
-AF

Rated 5 out of 5 stars

I called in to get something and asked…

I called in to get something and asked the young girl called Steph on the help desk and she ask the manager Joe if he could help me and they were both extremely helpful and got me what I required,highly recommended store and both the members of staff couldn’t of been any more helpful polite and couldn’t do enough every member of staff dealing with the public should have this attitude well done wicks for great staff both people should be praised x

April 3, 2025
Unprompted review
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Reply from Wickes - Worksop

Hi Claire, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Steph in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Customer service at its Best

After several frustrating conversations with kitchen design consultants who seemingly were only interested in the large kitchen projects, brochures collected and minefields negotiated🥹
By chance I wandered into Wickes Worksop branch and started a conversation with Design consultant Sally Hatfield. Sally listened to our requirements and met every challenge we put to her, clearly she not only has wide experience in the kitchen design industry but also loves what she does and goes the extra mile. I’ve chosen to install the units myself and right now I’m faced with 34 boxes of flat pack but I know that Sally will be available if I need to discuss the design details, the amazing thing is that my wife usually needs to chew things over after the presentation but I was shocked when she made the decision in store without any hesitation, a true testament to how good Sally is.

March 20, 2025
Unprompted review
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Reply from Wickes - Worksop

Hey Mike, thank you for your five-star review, and I'm delighted that Sally in our Worksop store was first class throughout your kitchen design experience. It makes us proud you're happy with the end result, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Paul is a super star & very helpful…

Paul is a super star & very helpful thank you

April 4, 2025
Unprompted review
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Reply from Wickes - Worksop

Hey Abbie, thanks for your five-star review, and I'm glad you enjoyed the service from Paul in our Worksop store! - Dylan

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