Wickes - Worksop Reviews 

98
TrustScore 5 out of 5

4.8

Babbage Way, Worksop South Yorkshire, S80 1UJ, GB


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Rated 3 out of 5 stars

My kitchen was fitted 2017 under warranty I phoned to say some split had occurred on a cupboard door to video and explained and text back i got was water integration so they won't change door.. Gues... See more

Company replied

Rated 5 out of 5 stars

We meet with Sally Hatfield, from the start of looking for a new kitchen till ordering one she went above and beyond, listening to our every needs and if was possible she made sure it would fit. Am... See more

Company replied

Rated 5 out of 5 stars

Sally Hatfield has provided excellent service for our dream bathroom design and order. Sally has been amazing at listening to our bathroom needs and ideas and designing a bespoke bathroom that has ti... See more

Company replied

Rated 5 out of 5 stars

We have a new kitchen fitting was fully completed by Moday 30th. Jacky from Wickes in Worksop designed us a great new kitchen. Jacky listened very carefully to our brief detailing our requirement... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Worksop

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Babbage Way, Worksop, South Yorkshire, S80 1UJ, United Kingdom

  • +441909473444

4.8

Excellent

TrustScore 5 out of 5

98 reviews

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4.8

All reviews

(98)

13,706 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great store to use

We went in for some internal doors and the service could not have been better, from Brad getting a trolley for us and taking them for home delivery. To Steph and Joe sorting a delivery slot and taking payment. I would recommend using their store without hesitation

April 1, 2025
Unprompted review
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Reply from Wickes - Worksop

Thank you for your kind words and for taking the time to share your positive experience. We're thrilled to hear that you had such a great experience with our team, from Brad's helpfulness to Steph and Joe's efficiency. We appreciate your recommendation and strive to provide excellent service to all our customers. - AF

Rated 5 out of 5 stars

Absolutely brilliant service from the…

Absolutely brilliant service from the team at Worksop Wickes. Debbie and Joe were both really friendly and super helpful helping with my fencing order - ⭐️⭐️⭐️⭐️⭐️ service, thanks again Debbie, Joe - really sppreviated!

March 30, 2025
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Reply from Wickes - Worksop

Hi Dave, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Debbie and Joe in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Helpfull in all aspects from advising…All round helpfull experiance

Helpfull in all aspects from advising all items could be added to delivery for same cost . Helped us with a garden storage unit by telling us it was on sale the day after to help us save money . He was very polite and knowledgeable with our order all round great experiance

March 27, 2025
Unprompted review
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Reply from Wickes - Worksop

Hey Deborah, thanks for your positive feedback, and I'm glad you enjoyed the service in our Worksop store! - Dylan

Rated 5 out of 5 stars

We would like to Thank You for Jacky at…

We would like to Thank You for Jacky at the Worksop branch. Thank you for her professional help and endless patience to create our new kitchen. Thanks for Jacky’s experience and practical advices! It became amazing, just as she designed it! We would strongly recommend her help in the Kitchen’s world! We are so grateful! James and Elizabeth

March 21, 2025
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Reply from Wickes - Worksop

Hey Elizabeth, thanks for your five-star review, and I'm glad you enjoyed the service from Jacky throughout your five-star review, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Excellent Customer Service

Just attended Wickes store Worksop 11:56am purchased 16th February 2025 and a young guy helped me in locating some paint saying in stock but not on shelf. This guy couldn’t have helped anymore looking for me and talking to his supervisor where eventually we found it. The colour I was looking for was Mustard Jar in silk as sorry didn’t get his name but he will know by this. A credit to the company excellent service. The supervisor was also very helpful.

February 16, 2025
Unprompted review
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Reply from Wickes - Worksop

Hey there, thanks for your amazing feedback, and I'm glad you enjoyed the service in our Worksop store! - Dylan

Rated 5 out of 5 stars

Bathroom refurbishment

From a blank page to the complete bathroom Wickes helped us find the perfect bathroom, Jacky the bathroom designer helped us realise just how good our bathroom could be. Definitely worth popping in if you’re embarking on a project.

February 3, 2025
Unprompted review
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Reply from Wickes - Worksop

Hi Evobarca, Thank you for your kind words and five-star review. We're thrilled to hear that you found the perfect bathroom with our help and that Jacky was able to guide you through the process. We're glad you enjoyed the experience and hope you love your new bathroom. - SF

Rated 5 out of 5 stars

Brilliant Store 👍

I use this store regularly for all my Bathroom supplies, including tiles, plumbing fittings & pipes etc. The shelves are always well stocked. The staff are always helpful & friendly.

February 4, 2025
Unprompted review
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Reply from Wickes - Worksop

Hey Gav, thanks for your five-star review, and I'm delighted that you always enjoy the service in our Worksop store! - Dylan

Rated 5 out of 5 stars

I had an inusual question about an item…

I had an inusual question about an item that was quite alien in its nature. My bespoke and complex needs were met with concise and esoteric knowledge and advice tailored to my quandary and particular predicament. Upon my approaching him, Joe assessed my case when presented with a piece of material that was causing my confusion, promply pointed me towards what I needed where in store and then relieved me of the cash for it digitally at the till. Joe was friendly and approachable with excellent knowledge around my particular requirements. Hazzarr and whoop for the service and resolve. Thank you.

January 30, 2025
Unprompted review
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Reply from Wickes - Worksop

Hi Glenn, We're thrilled to hear about your positive experience. It's wonderful to know that you received the expert advice and friendly service you needed. We appreciate your kind words about Joe's knowledge and helpfulness. - SF

Rated 5 out of 5 stars

Aimee is fabulous at worksop branch…

Aimee is fabulous at worksop branch great member of staff 💯% feedback thankyou

January 30, 2025
Unprompted review
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Reply from Wickes - Worksop

Hi John, thanks for taking the time to share this feedback, we are pleased to hear that Aimee was fabulous, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Sally Hatfield the design consultant at…

Sally Hatfield the design consultant at worksop wickes made choosing and designing my kitchen fun and easy. She was very helpful and knowledgeable.

January 18, 2025
Unprompted review
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Reply from Wickes - Worksop

Hey Clare, thanks for your wonderful review, and I'm delighted that Sally in our Worksop store was super helpful throughout your kitchen design, enjoy your new space! - Dylan

Rated 5 out of 5 stars

I can't praise the staff enough at the…

I can't praise the staff enough at the worksop branch .
I am a frequent customer and arrive I require help or advice Paul and the rest of the team ar aways moretgan happy to assist.
Thank you guys . Always appreciated . Dave

January 17, 2025
Unprompted review
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Reply from Wickes - Worksop

Hi David, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Paul in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Jacky is great!

Jacky at Worksop Wickes has been so helpful designing a new bathroom and kitchen for me. Her patience (as I returned often) has definitely been tested and she just smiles her way through it all. I am sure I will be back to clarify the final details and I know I will get a speedy and helpful response. Thank you.

January 11, 2025
Unprompted review
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Reply from Wickes - Worksop

Hi Julie, Thank you for sharing your wonderful feedback. We're thrilled to hear about your positive experience with Jacky. Her patience and helpfulness are truly appreciated, and it's wonderful to know she made the design process enjoyable for you, even with your multiple visits. We're delighted you're pleased with the design and look forward to assisting you with the final details. We value your business and appreciate you choosing us for your kitchen and bathroom projects. - SF

Rated 5 out of 5 stars

Fantastic Service Wickes Worksop

I have been using my local Wickes branch Worksop now for quite some time as go to place for my trades supplies but more importantly I have Sally Hatfield design and plan all o my kitchens and bathroom projects without fault. Sally is very accommodating, always on time for her appointments and has always been available whenever I've needed her. Cannot fault the service, the discounts and the staff.

January 8, 2025
Unprompted review
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Reply from Wickes - Worksop

Hi Dan, thanks for taking the time to share this feedback, we are pleased to hear that Sally designed your kitchen and bathroom without issue and was always on hand when you needed her. We appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Definitely recommend Jacky at Wickes Worksop

I recently helped my mother purchase a kitchen from Jacky in Worksop store who was an absolute pleasure to deal with. Her advise and knowledge of the products and design was the best we saw as we shopped around and she gave us absolute confidence in the wickes products and brand. The price was also very competitive for the quality. We used our own installer but would highly recommend using Wickes for a kitchen replacement the products are fabulous quality my mother is over the moon and was treat with absolute respect from Jacky who came to home measure and made suggestions we hadn’t even thought about. Nothing was too much trouble.
My mother is over the moon with the pullouts included and absolutely loves her new space

November 30, 2024
Unprompted review
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Reply from Wickes - Worksop

Hi Jaxx, thanks for taking the time to share this feedback, we are pleased to hear that Jacky was a pleasure to deal with and that nothing was too much trouble, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Kitchen design



I can't speak highly enough of Jacky as a kitchen designer for Wickes in Worksop.From start to finish, her professionalism and warm personality were second to none. She came to my home, took precise measurements, and was extremely helpful and polite throughout the process. Jacky made excellent choices when I wasn't sure exactly what I needed, guiding me every step of the way. Her expertise and dedication made the entire experience seamless. I fully endorse Jacky and would recommend her without hesitation!".

December 24, 2024
Unprompted review
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Reply from Wickes - Worksop

Hi There, thanks for taking the time to share this feedback, we are pleased to hear that Jacky provided you with excellent choices, we appreciate you taking the time to let us know. RD

Rated 2 out of 5 stars

Where's the trust?

Only nipped in to grab a couple of bags of compost but it turned into a bit of a farce. The Mrs went in first to ask if we needed to bring in the compost (which was located outside next to the entrance) to scan it. This was confirmed which was no problem so I had to then get out of the car and take a bag of compost to the till.

After getting to the front of the queue with the compost the cashier then explained that each bag needed bringing into the store and she couldn't scan the same bag three times. I then had to hold the whole queue up while I went back out and dragged another 3 bags through the store. After putting all the bags in a pile the cashier then proceeded to scan the same bag three times. When I questioned why I'd had to drag three bags into the store she then explained it was company policy due to thefts.

Now these rants invariably sound like 1st world problems but what a mess about. If the bags are being stolen and you can't trust the customer then don't leave them outside. At the very least the cashier could have scanned each bag separately just to placate me in my mistaken belief that each bag needed scanning separately.

On a positive: one of the Wickes employees then did offer to give me a lift with one of the bags but I declined and used my rage to get all three bags to the car.

September 22, 2024
Unprompted review
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Reply from Wickes - Worksop

Hi There, thanks for taking the time to share this feedback. RD

Rated 5 out of 5 stars

Thank you Joe

I don't usually write reviews but I just had to, because my dad and I went to wicks for a third time today and the service was amazing. Joe delt with us and he was really helpful, patient and professional and he help us arrange free delivery as we didn't realise how much we needed. All the staff at this store are always helpful and polite, but Joe's customer service is exceptional. We would highly recommend and be returning.

August 29, 2024
Unprompted review
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Reply from Wickes - Worksop

Hi Mrs Trenam, thanks for taking the time to share this feedback, we are pleased to hear that Joe provided you and your dad with a great service and was patient and professional. We appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

New kitchen

Staff are very friendly and approachable,
Got the ball rolling straight away for my new kitchen. I was booked in straight away and staff were very helpful and knowledgeable. I am looking forward to my kitchen arriving

June 8, 2024
Unprompted review
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Reply from Wickes - Worksop

Hi, Nathan. Thank you for taking the time to share your review. I'm really pleased to learn that you found our staff to be friendly, approachable and knowledgeable during your design appointment for your kitchen. Thank you again for your kind feedback. - Scott H

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