Paid for Wiggle+ circa January 2023 but it seems the company picks and chooses when express delivery is available whenever they like. This not being available on holidays is understandable b... See more
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I literally deal with Wiggle from the opposite side of the Earth (NZ) and have done so for about 8 years by my guess. I always try Wiggle first for what I want. My reasons are a) I'm more sensitive to... See more
Wow, couldn't be happier. Ordered some Keen shoes 12 days ago and here they are! And this is with NZ post taking longer than normal due to a backlog. The products are so much cheaper than in New Zeala... See more
I am writing this review based on 10 orders in just under 2 years. My orders have always arrived super quick from the UK to New Zealand, never more than 2 weeks and most times within a week. Only on... See more
Company details
About Wiggle.co.nz
Written by the company
Having sold online bike parts and accessories for more than 10 years and having a deep history and passion for cycling, it's no wonder we are the one of the top global online cycle shops. Our expertise lies in offering incredible deals on a superb range of top quality road bikes, mountain bikes, bike parts and cycle accessories to buy, available with free delivery to New Zealand.
Contact Information
You can direct your query by this form: http://www.wiggle.co.nz/ContactUsForm.
Otherwise address any correspondence to our registered office address (There are no facilities for customer personal collections at this address.)
Wiggle Ltd 1000 Lakeside, Suite 310, Third Floor N E Wing Portsmouth PO6 3EN
Contact info
United Kingdom
- www.wiggle.co.nz
4.3
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I have rated GREAT rather than…
I have rated GREAT rather than EXCELLENT at this stage because I am in the process of having two products refunded because of size issues. Receiving the product is an outstanding service. Where I have a challenge is matching clothing sizes with clothing charts and me! I think clothing charts need to be more accountable to better support on-line ordering.
January 30, 2021
Efficient delivery with good…
Efficient delivery with good communication after purchase on the process of the delivery. The sale was great and everything fit well. My second purchase from Wiggle and I have no hesitation to recommend them and use them again- although I haven't needed to use the return service so would not be able to comment on this at the moment but I am sure they would do the right thing by their customers based on my experience
January 30, 2021
I always enjoy buying off Wiggle
I always enjoy buying off Wiggle. I have found them helpful, clear in communication and quick in delivery even at this time of uncertain travel.
January 29, 2021
My to go online shop for activewear
I have made a few international purchases with wiggle now and even with covid restrictions i have received my parcel incredibly quickly. And i am so happy with the quality of the items i have bought. Definitely my go to online shop for all things active.
January 26, 2021
Easy selection from wide range of…
Easy selection from wide range of product. Good information on sizes and excellent logistics with delivery details which were all satisfied.
January 25, 2021
I specifically asked for you to pack my…
I specifically asked for you to pack my order tightly , and you COMPLETELY IGNORED ME. Order arrived scattered all around the box. A NZ$400 CeramicSpeed bottom bracket DAMAGED due to pitiful inadequate packing.
If I could give you 0 rating I would.
I will be avoiding buying from Wiggle.
I will buy from people who listen to my messages and TREAT CUSTOMERS WITH RESPECT.
ZERO RATING.
January 23, 2021
Great price, fast delivery
First time purchasing from Wiggle. Items were half the price of local retailers and as I purchased over $200, shipping was free. Delivered in 1 week from UK.
January 21, 2021
Unfortunately the key item I wanted…
Unfortunately the key item I wanted (which showed stock was available during purchasing) was unable to be delivered.
January 17, 2021
Excellent service.
January 14, 2021
Best experience ive had purchasing…
Best experience ive had purchasing something online in a while, item was shipped from the UK to NZ within a week 😎
January 13, 2021
I received my goods in record time.
I received my goods in record time.
The correspondence was excellent.
January 9, 2021
This is my second purchase from Wiggle…
This is my second purchase from Wiggle in the past three months. Very pleased and happy with my jackets. Will definitely be back. Great range, excellent pricing and fast delivery from UK to NZ.
January 7, 2021
Quality products/goods
Quality products/goods, great prices and wonderful service - ordered on Sunday and delivered Friday 5/6 days later - pretty good considering shipped from UK to NZ..!!
January 2, 2021
Awaiting order
Order number: 5426926316 was placed on 17/12/2020 with promise it would be delivered withing 9 working days, still waiting on order 30/12/2020.
28/12/2020 I contacted the service help desk.
30/12/2020 I get a reply from the help desk with no answer where my order is or why the delay in dispatching and delivery.
30/12/2020 Sill awaiting response to query on delivery.
30/12/2020 still awaiting delivery
Overall Wiggles time for processing orders is too slow and Wiggles customer service is utterly ridiculous. I would never recommend Wiggle to anyone in the future.
December 29, 2020
No hassle online shopping at its best
No hassle online shopping at its best. Very fast shipping. Exceeded my expectations. Thank you.
December 20, 2020
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