Paid for Wiggle+ circa January 2023 but it seems the company picks and chooses when express delivery is available whenever they like. This not being available on holidays is understandable b... See more
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I literally deal with Wiggle from the opposite side of the Earth (NZ) and have done so for about 8 years by my guess. I always try Wiggle first for what I want. My reasons are a) I'm more sensitive to... See more
Wow, couldn't be happier. Ordered some Keen shoes 12 days ago and here they are! And this is with NZ post taking longer than normal due to a backlog. The products are so much cheaper than in New Zeala... See more
I am writing this review based on 10 orders in just under 2 years. My orders have always arrived super quick from the UK to New Zealand, never more than 2 weeks and most times within a week. Only on... See more
Company details
About Wiggle.co.nz
Written by the company
Having sold online bike parts and accessories for more than 10 years and having a deep history and passion for cycling, it's no wonder we are the one of the top global online cycle shops. Our expertise lies in offering incredible deals on a superb range of top quality road bikes, mountain bikes, bike parts and cycle accessories to buy, available with free delivery to New Zealand.
Contact Information
You can direct your query by this form: http://www.wiggle.co.nz/ContactUsForm.
Otherwise address any correspondence to our registered office address (There are no facilities for customer personal collections at this address.)
Wiggle Ltd 1000 Lakeside, Suite 310, Third Floor N E Wing Portsmouth PO6 3EN
Contact info
United Kingdom
- www.wiggle.co.nz
4.3
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great quality and quick delivery
Great website! Good, fair pricing for quality products and quick delivery every time. I have used Wiggle many times for biking and running gear and will continue to do so.
April 12, 2021
Always great to purchase from--never…
Always great to purchase from--never had any issues !
April 10, 2021
Trusted online shop for my MTB stuffs
Since I don’t have much local mtb bike shop, I always order my stuffs online. Few years ago Good thing I found this wiggle and now it’s easy for me to buy what I need that we don’t have here.
March 19, 2021
Totally reliable
Totally reliable; fast delivery; good communications. I use them regularly.
March 15, 2021
Love the new bike tires
Love the new bike tires, significantly improves ride quality. Delivery was delayed, but received rebate for delay- which was appreciated! Would definitely do business with Wiggle in the future. Recommended!
March 10, 2021
Still waiting for order
Still waiting for order, the warehouse lost it but have now sent it I have been told.
Expensive to return goods if they don’t fit etc
March 8, 2021
Amazing!
Amazing! The best price and so quick to arrive, absolutely will be using wiggle again!
March 8, 2021
Recent experience has been awful
Recent experience has been awful. Bought a bike frame and because Wiggle’s invoice didn’t state they had added GST at source (which they are legally obliged to do), DHL wanted me to pay $400+ GST again on entry to NZ. Two weeks later (and 15-20 emails) and I’m getting nowhere.
Communication is very slow (think days between responses) and patchy, lacking detail and they seem incapable of remedying a simple invoicing error. Still not resolved. Don’t buy anything over NZ$1000 from them (or indeed anything that requires customer support) or you’ll get the same problem.
To put this in context, I’ve spent thousands of dollars with Wiggle over the last few years. However this experience means it’s very unlikely I will ever order from them again.
Updated 15/3 - finally resolved with the help of DHL.
March 2, 2021
Excellent
Item arrived in good time. Excellent product. Purchased Birkenstock Sandals
February 22, 2021
Wow!
Wow, couldn't be happier. Ordered some Keen shoes 12 days ago and here they are! And this is with NZ post taking longer than normal due to a backlog. The products are so much cheaper than in New Zealand too, even with postage. Thank you so much; wasn't sure whether to order from you but will definitely be ordering again and will recommend to friends.
February 20, 2021
Unprompted review
Prompt dispatch and delivery given the…
Prompt dispatch and delivery given the issues around the world! Clear and precise communication about my parcel.
February 16, 2021
Great service
Great service - it it doesnt its going to cost small fortune to return
February 9, 2021
Unprompted review
Excellent correspondence
Excellent correspondence, well packaged and item arrived quickly and safely
February 8, 2021
All I can say is....
All I can say is, less than 10 days from UK 🇬🇧 to New Zealand 🇳🇿 is outstanding......🙌🏼🤘🏼🤘🏼
February 6, 2021
Great range and a prompt service
Great range and a great prompt service dispatching my order to me in New Zealand in amongst these difficult Covid times. Well done team 👍🏼✅👌🏻
February 3, 2021
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