Paid for Wiggle+ circa January 2023 but it seems the company picks and chooses when express delivery is available whenever they like. This not being available on holidays is understandable b... See more
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See what reviewers are saying
I literally deal with Wiggle from the opposite side of the Earth (NZ) and have done so for about 8 years by my guess. I always try Wiggle first for what I want. My reasons are a) I'm more sensitive to... See more
Wow, couldn't be happier. Ordered some Keen shoes 12 days ago and here they are! And this is with NZ post taking longer than normal due to a backlog. The products are so much cheaper than in New Zeala... See more
I am writing this review based on 10 orders in just under 2 years. My orders have always arrived super quick from the UK to New Zealand, never more than 2 weeks and most times within a week. Only on... See more
Company details
About Wiggle.co.nz
Written by the company
Having sold online bike parts and accessories for more than 10 years and having a deep history and passion for cycling, it's no wonder we are the one of the top global online cycle shops. Our expertise lies in offering incredible deals on a superb range of top quality road bikes, mountain bikes, bike parts and cycle accessories to buy, available with free delivery to New Zealand.
Contact Information
You can direct your query by this form: http://www.wiggle.co.nz/ContactUsForm.
Otherwise address any correspondence to our registered office address (There are no facilities for customer personal collections at this address.)
Wiggle Ltd 1000 Lakeside, Suite 310, Third Floor N E Wing Portsmouth PO6 3EN
Contact info
United Kingdom
- www.wiggle.co.nz
4.3
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Very quick dispatch and delivery to New…
Very quick dispatch and delivery to New Zealand. Great service.
May 31, 2021
Super Quick!
Ordered Monday, received four days later, on Friday, from the UK to New Zealand! Outstanding.
May 31, 2021
Couldn't have been better......
The speed of delivery and the straightforward process for purchasing through the web portal was a very pleasing experience. The items purchased were as described and arrived in excellent condition. The shipping and tracking notifications received were also fantastic and kept us well informed. Definitely will be using this service again. Many Thanks
May 19, 2021
Top Job
Great product, Great website, Great Range, Great team, Great service, Awesome communication and execution of delivery..
Keep up the good work.
May 18, 2021
The decision to purchase the particular…
The decision to purchase the particular shoes was based on the reduced price at the time I selected them. When I came to pay the wiggle.co.nz site repeatedly failed to complete the transaction. I eventually achieved this on the wiggle.co.uk site and although the item was still in the shopping basket the price then changed to one without discount. Despite several emails wiggle have failed to honour their price even though the issue was due to a failure of their website
May 17, 2021
Excellent prompt service 7 days to…
Excellent prompt service 7 days to Turangi NZ rural delivery too.
May 16, 2021
Picked up the package from post office…
Picked up the package from post office and it was ripped apart and bits falling out - one set of brake pads were torn apart and spring clip was bent in half. The packaging could have been fat stronger and more robust.
May 16, 2021
Delivery took several days longer than…
Delivery took several days longer than I was told and only 3 of the 9 containers ordered arrived
May 15, 2021
Excellent service
Excellent service, amazing fast shipping! Been using wiggle since 2012!
May 14, 2021
DO NOTNUSE WIGGLE!!!
DO NOTNUSE WIGGLE!!!
THEY WILL TAKE YOUR MONEY EVEN IF THEY DONT HAVR THE STOCK WITHOUT TELLI G YOU AND I AM STILL HERE TRYING TO GET MY MONEY BACK!!!
May 11, 2021
Unprompted review
very efficient
very efficient, fast delivery and the items purchased where exactly as described
May 10, 2021
Paid a lot of money for a bike
Paid a lot of money for a bike, also paid a lot of shipping.
The bike is late, no tracking information has been updated for over 10 days, no response from Wiggle customer service via email, the chat applet on the website doesn't work (tried multiple browsers and devices).
I get it that shipping might not be Wiggles issue, but I expect support when things don't go well, especially after dumping a lot of cash on a purchase and said purchase is late.
Maybe the pandemic has complicated logistics, but a basic update on why an expensive purchase hasn't arrived shouldn't out of the question. If you're happy to take peoples money, you should follow through with support.
May 6, 2021
Always bloody awesome to deal with
May 4, 2021
consistently fast reliable deliveries…
consistently fast reliable deliveries in good packaging
May 3, 2021
Order arrived before due date on the…
Order arrived before due date on the confirmation - fab. Altura jacket is a bit of a dusppointment. Didnt realise it was tapered at the bottom of jacket and no mesh inner like previous Altura jackets i have had. Still fsb coloured.
April 26, 2021
Great pricing for all items..
Great pricing for all items... Cheapest than any shop herr in NZ.
April 23, 2021
Unprompted review
Products arrived as scheduled
Products arrived as scheduled, despite Covid trying to delay everything! Used the gels and slow release apricot bars (yummy) today and believe it or not, i got a PB and 5th fastest for the MTB loop!! Must have been the High 5 supps!!! Lol
April 22, 2021
Unprompted review
Top service as always.
April 14, 2021
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