Wiggle.co.nz Reviews 

1,496
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Paid for Wiggle+ circa January 2023 but it seems the company picks and chooses when express delivery is available whenever they like. This not being available on holidays is understandable b... See more

Company replied

Rated 5 out of 5 stars

I literally deal with Wiggle from the opposite side of the Earth (NZ) and have done so for about 8 years by my guess. I always try Wiggle first for what I want. My reasons are a) I'm more sensitive to... See more

Rated 5 out of 5 stars

Wow, couldn't be happier. Ordered some Keen shoes 12 days ago and here they are! And this is with NZ post taking longer than normal due to a backlog. The products are so much cheaper than in New Zeala... See more

Rated 5 out of 5 stars

I am writing this review based on 10 orders in just under 2 years. My orders have always arrived super quick from the UK to New Zealand, never more than 2 weeks and most times within a week. Only on... See more

Company details

  1. Vehicles & Transportation

About Wiggle.co.nz

Written by the company

Having sold online bike parts and accessories for more than 10 years and having a deep history and passion for cycling, it's no wonder we are the one of the top global online cycle shops. Our expertise lies in offering incredible deals on a superb range of top quality road bikes, mountain bikes, bike parts and cycle accessories to buy, available with free delivery to New Zealand.

Contact Information

You can direct your query by this form: http://www.wiggle.co.nz/ContactUsForm.

Otherwise address any correspondence to our registered office address (There are no facilities for customer personal collections at this address.)

Wiggle Ltd 1000 Lakeside, Suite 310, Third Floor N E Wing Portsmouth PO6 3EN


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.3

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(1,496)

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Rated 1 out of 5 stars

contact please

Unused. Faulty product out of box. Left Shoe had no stitching to hold the lace loops. Have contacted twice over 10 days. No response yet.

August 4, 2021
Rated 4 out of 5 stars

Great communication, quick delivery

After an initial hiccup with the online transaction the mistake was promptly corrected. Subsequent order was seamless, quick delivery, great communication, happy with product. Thank you.

July 28, 2021
Unprompted review
Rated 3 out of 5 stars

Used to be happy

It was a not as good as it used to be but that's completely understandable.
Have a three star because I ordered an item which was in stock to find after I ordered it was on back order. But not informed.

June 28, 2021
Rated 1 out of 5 stars

Product listed on website incorrectly

The product I ordered was not what I received. After several days, I received notice that the item was listed incorrectly on the site. They apologized and offer to refund but, since I live in Japan, I would have to pay return postage up front for the return and wait for the return to be received before they would process any actual refund of the purchase price and any postage fees I incur to send the item back.
I decided against processing a refund as it would take too long and too many things could go wrong.

June 21, 2021
Rated 4 out of 5 stars

Very Quick

I usually receive my order within a week and have not had any troubles so far.
If only the free shipping threshold is the same as before. It has been doubled.

June 17, 2021
Unprompted review
Rated 2 out of 5 stars

Didn’t get what I ordered

Didn’t get what I ordered. Was having correspondence with regard to my order and then all correspondence has stopped so not sure where I am at with regard to my order

June 7, 2021

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