Wiggle.co.nz Reviews 

1,496
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Paid for Wiggle+ circa January 2023 but it seems the company picks and chooses when express delivery is available whenever they like. This not being available on holidays is understandable b... See more

Company replied

Rated 5 out of 5 stars

I literally deal with Wiggle from the opposite side of the Earth (NZ) and have done so for about 8 years by my guess. I always try Wiggle first for what I want. My reasons are a) I'm more sensitive to... See more

Rated 5 out of 5 stars

Wow, couldn't be happier. Ordered some Keen shoes 12 days ago and here they are! And this is with NZ post taking longer than normal due to a backlog. The products are so much cheaper than in New Zeala... See more

Rated 5 out of 5 stars

I am writing this review based on 10 orders in just under 2 years. My orders have always arrived super quick from the UK to New Zealand, never more than 2 weeks and most times within a week. Only on... See more

Company details

  1. Vehicles & Transportation

About Wiggle.co.nz

Written by the company

Having sold online bike parts and accessories for more than 10 years and having a deep history and passion for cycling, it's no wonder we are the one of the top global online cycle shops. Our expertise lies in offering incredible deals on a superb range of top quality road bikes, mountain bikes, bike parts and cycle accessories to buy, available with free delivery to New Zealand.

Contact Information

You can direct your query by this form: http://www.wiggle.co.nz/ContactUsForm.

Otherwise address any correspondence to our registered office address (There are no facilities for customer personal collections at this address.)

Wiggle Ltd 1000 Lakeside, Suite 310, Third Floor N E Wing Portsmouth PO6 3EN


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.3

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Rated 5 out of 5 stars

Buying from down under

I literally deal with Wiggle from the opposite side of the Earth (NZ) and have done so for about 8 years by my guess. I always try Wiggle first for what I want. My reasons are a) I'm more sensitive to standards of service than $ - and these guys and gals have been great over literally dozens of orders. b) they don't carry rubbish, it's usually solid brands (I did buy a Fizik saddle that delaminated after about 4 hours, but that's not Wiggle's fault). c) everyone else is buying explaining why this or that hasn't been delivered because of COVID - so how come Wiggle is always delivered, and usually only about 5 days slower than before the bug?

October 5, 2021
Unprompted review
Rated 5 out of 5 stars

Best for shoes

I'm almost positive wiggle is the best online shop for shoes anywhere. Up to 58% off and free shipping is brilliant, once I got sent the wrong colour and I was fully refunded and felt looked after. Thanks wiggle!

October 5, 2021
Unprompted review
Rated 1 out of 5 stars

Hi guys

Hi guys, the bike cover that i recieved from you is very poorly made. The first time I used it the sticthing around the seams as unraveled. I have resewn it by hand. Not really impressed.
Thank you
Margaret Benton

October 5, 2021
Unprompted review
Rated 3 out of 5 stars

Wiggle's range seems to have decreased…

Wiggle's range seems to have decreased and I can no longer get the products that I used to. I tried to buy NZ$260 of product a couple of weeks ago, Wiggle advertised that NZ$238 and over was free delivery, but you tried to charge approx NZ$115 delivery, so I cancelled it. I provided feedback on this and received no response. So all in all, finding Wiggles service lately very average.

October 5, 2021
Unprompted review
Rated 4 out of 5 stars

Great service

Have bought a few things now from wiggle, the goods have always arrived promptly and have always been of the quality I have paid for. My only suggestion is that purchases should accumulate to enable you to take advantage of free shipping offers.

October 5, 2021
Unprompted review
Rated 5 out of 5 stars

Quality customer experience

Great priced goods, great customer services, quick and easy delivery. It’s often faster to order with Wiggle and deliver to New Zealand then it is to order and deliver from a bike shop in NZ

October 5, 2021
Unprompted review
Rated 5 out of 5 stars

Quick and easy

Quick, did I say quick! Great turn around with order, fast and great updates on shipping. Products exactly as they say. So pleased with new gear, I'll be back!

October 5, 2021
Unprompted review

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