Wildash London Reviews 

371
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Another wonderful product from Wildash. We've had 2 fantastic Icelandic rugs from them. Ordered these 2 seat covers on special offer. They are very comfy. One has corner stitching though, so we have... See more

Rated 1 out of 5 stars

Very poor quality of product. Asked for refund, send back (on my expense) items and no communication from WILDASH LONDON at all and no money refunded... They don't reply to my emails - looks like thei... See more

Company replied

Rated 5 out of 5 stars

Was looking for something to rejuvenate my year old sheepskins that adorn our dining table chairs. They get a lot of wear and was keen to refresh them. The Woolies Restorative Spray smells lovely and... See more

Rated 4 out of 5 stars

Beautiful long sheepskin chair pads. I'm absolutely over the moon with my products! Wonderful products and great value! Ordered Sunday and delivered Thursday. The only reason I didn't give 5 stars... See more

Company replied

Company details

  1. Sheepskin and Wool Products Supplier
  2. Fashion Accessories Store
  3. Home Goods Store

Written by the company

Luxury, sustainable, design-led home accents and fashion accessories. Specialists in beautiful large sheepskin rug and fur throw production for beautiful homes. Quirky and delightful personalised products including the inimitable ruler height chart and...


Contact info

3.8

Great

TrustScore 4 out of 5

371 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 2 weeks

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3.8

All reviews

(371)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Diabolical

Diabolical Service. I ordered a preorder and waited patiently as the date came and went. I’ve sent two emails which both got an automated response and I’ve phoned three times and it doesn’t matter when you phone they are always “helping another customer out” so I leave a message asking to be called back and nothing. Am now having to open a dispute through PayPal which is basically a disgusting way to treat a new customer!

April 23, 2024
Unprompted review
Rated 2 out of 5 stars

I placed the order with the indication…

I placed the order with the indication on the website that I would receive within up to 9/10 days.
In the event - it was closer to 2 months.
So I’m sure you will appreciate why I was disappointed in the Wildash experience this time.
However, Mae was lovely, professional & v helpful dealing with me & my increasing impatience with the situation.

March 1, 2024
Rated 5 out of 5 stars

Beautiful

Quick delivery , beautiful, reasonably priced item . Well packaged , will definitely be a returning customer !

March 1, 2024
Unprompted review
Rated 4 out of 5 stars

Beautiful product

Beautiful product. The shipping out of the items was a little slower than their website said. So took a good month to get out the door, but they are so gorgeous it’s worth it.

February 13, 2024
Unprompted review
Rated 4 out of 5 stars

Wonderful sheepskin rugs

I was very pleased with my second order of sheepskin rugs. They are excellent value for money, very soft and look fabulous draped over the back of my sofa (I can't bear to put them on the floor yet).

I was disappointed at how long delivery took - 19 days. My first order was delivered by Royal Mail and only took a week.

January 17, 2024
Unprompted review
Rated 5 out of 5 stars

Wild ash service

Excellent service. The order was well packaged and arrived safely. Not sure about the tracking service. It was a bit hit and miss.

January 16, 2024
Rated 2 out of 5 stars

Bad customer return service

Unfortunately we found that these sheepskin did not really match what we really wanted in our bathroom

We wrote to the founder of Wildash and ask to return these, but never had a response, but instead receive continuous annoying promotional email
We also tried to use the online return function, but got the response that the unopened spray could not be returned and that we had to contact them by mail (that clearly was ignored)

Seems like this this company has the primary company of selling, but no customer service if anything needs returning

Very sad to be honest

December 19, 2023
Rated 5 out of 5 stars

I chose Wildash because of its promise…

I chose Wildash because of its promise of ecological and ethical practices. The fleece I received is absolutely beautiful, truly exceeded my expectations! I am a knitter and I love all things “wooly”. This adds a bit of elegance to the room where it’s placed and a tie to the source of yarn, a sheep to shawl connection. Thank you for such a beautiful product!

December 21, 2023

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