Another wonderful product from Wildash. We've had 2 fantastic Icelandic rugs from them. Ordered these 2 seat covers on special offer. They are very comfy. One has corner stitching though, so we have... See more
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Very poor quality of product. Asked for refund, send back (on my expense) items and no communication from WILDASH LONDON at all and no money refunded... They don't reply to my emails - looks like thei... See more
Company replied
Was looking for something to rejuvenate my year old sheepskins that adorn our dining table chairs. They get a lot of wear and was keen to refresh them. The Woolies Restorative Spray smells lovely and... See more
Beautiful long sheepskin chair pads. I'm absolutely over the moon with my products! Wonderful products and great value! Ordered Sunday and delivered Thursday. The only reason I didn't give 5 stars... See more
Company replied
Company details
Written by the company
Luxury, sustainable, design-led home accents and fashion accessories. Specialists in beautiful large sheepskin rug and fur throw production for beautiful homes. Quirky and delightful personalised products including the inimitable ruler height chart and...
Contact info
2-4 Exmoor Street, W10 5TZ, London, United Kingdom
- 02076177667
- woollies@wildashlondon.co.uk
- www.wildash.london
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 2 weeks
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Great product and service
Diabolical
Diabolical Service. I ordered a preorder and waited patiently as the date came and went. I’ve sent two emails which both got an automated response and I’ve phoned three times and it doesn’t matter when you phone they are always “helping another customer out” so I leave a message asking to be called back and nothing. Am now having to open a dispute through PayPal which is basically a disgusting way to treat a new customer!
everithing fine
Beautiful product
Beautiful product, very happy. I have bought 4 times from this company and would highly recommend!
The skin and the colour are stunning…
The skin and the colour are stunning and I collect sheepskins. This is the best by far!
I placed the order with the indication…
I placed the order with the indication on the website that I would receive within up to 9/10 days.
In the event - it was closer to 2 months.
So I’m sure you will appreciate why I was disappointed in the Wildash experience this time.
However, Mae was lovely, professional & v helpful dealing with me & my increasing impatience with the situation.
A repeat purchase as pleased with items…
A repeat purchase as pleased with items I received. Look great on my chairs.!
Beautiful
Quick delivery , beautiful, reasonably priced item . Well packaged , will definitely be a returning customer !
Beautiful product
Beautiful product. The shipping out of the items was a little slower than their website said. So took a good month to get out the door, but they are so gorgeous it’s worth it.
Wonderful sheepskin rugs
I was very pleased with my second order of sheepskin rugs. They are excellent value for money, very soft and look fabulous draped over the back of my sofa (I can't bear to put them on the floor yet).
I was disappointed at how long delivery took - 19 days. My first order was delivered by Royal Mail and only took a week.
Wild ash service
Excellent service. The order was well packaged and arrived safely. Not sure about the tracking service. It was a bit hit and miss.
I have t had any contact or received…
I have t had any contact or received anything yet. Not impressed- where’s the height chart?
Bad customer return service
Unfortunately we found that these sheepskin did not really match what we really wanted in our bathroom
We wrote to the founder of Wildash and ask to return these, but never had a response, but instead receive continuous annoying promotional email
We also tried to use the online return function, but got the response that the unopened spray could not be returned and that we had to contact them by mail (that clearly was ignored)
Seems like this this company has the primary company of selling, but no customer service if anything needs returning
Very sad to be honest
I chose Wildash because of its promise…
I chose Wildash because of its promise of ecological and ethical practices. The fleece I received is absolutely beautiful, truly exceeded my expectations! I am a knitter and I love all things “wooly”. This adds a bit of elegance to the room where it’s placed and a tie to the source of yarn, a sheep to shawl connection. Thank you for such a beautiful product!
Great sheepskin, so so soft!
Great sheepskin, soft and gorgeous looking! Wildash are very good at keeping people in the loop, great delivery service!
Product was good (sheepskin rug) but…
Product was good (sheepskin rug) but paid extra for next day delivery, and got it 2 working days later. Presume it's busy at Christmas.
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