William Davis Homes Reviews 

321
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, patience, and professional approach, making the home-buying process smooth and stress-free. Many people highlight the outstanding customer service, with team members being knowledgeable, supportive, and always willing to go above and beyond to assist with queries and guide them. Consumers appreciate the personalized and efficient support received, describing the overall service as excellent. However, some customers noted concerns regarding home quality, citing issues like badly fitted doors, large snagging lists, and poor workmanship, which led to problems such as mould or creaking floors. A few people also mentioned that promised green spaces on developments were not maintained as advertised, appearing with dead trees and weeds.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness, knowledge,... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and professionalism of the... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers highly recommending the builder for... See more

Location

Customers consistently note ambiguous experiences with location, with many expressing excitement about moving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well done William Davis! From day one of going to the house, to consider buying the sales team was brilliant, especially Amanda at the Castle Donington site. She was so helpful, and when we dec... See more

Company replied

Rated 5 out of 5 stars

Yvette has been absolutely lovely throughout our entire journey of buying our first home. She is incredibly caring, supportive, and always willing to help, no matter how small the question. She took t... See more

Company replied

Rated 5 out of 5 stars

Buying a house with WD was a breeze with Debby. Right from enquiry, to the last few weeks before completion. Debby has been really helpful and was patient and supportive with making choices of finishe... See more

Company replied

Rated 5 out of 5 stars

After a setback with a failed chain on another property, we opted to move to a new, William Davis home (after visiting it many times!!). The staff were always polite, happy & helpful and greeted us... See more

Company replied


Company details

  1. Home Builder
  2. Housing Development

Written by the company

As one of the best-loved housing developers in the Midlands, William Davis have been building new homes for over 90 years. As a 5 star rated housebuilder for ten years running we put quality and craftsmanship at the heart of everything we do. With an excellent choice of two to five bedroom homes, all beautifully designed inside and out. Our aim is to bring you the best buying experience, the best home, and the best address.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

321 reviews

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4.6

All reviews

(321)

86 reviews in the last 12 months

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Rated 5 out of 5 stars

Houlton showroom - a must visit

We have been into the Houlton showroom a few times now and are hoping to buy a home with William Davis. The customer service that Yvette has provided so far is exceptional, nothing is too much bother! We felt really welcomed and valued from the minute we walked in, communication has been excellent and super friendly. Would highly recommend.

May 2, 2025
Unprompted review
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Reply from William Davis Homes

Hi Ema,

Thank you for taking the time to leave a review, we really appreciate it.

We are pleased to hear that your experience has been positive and we will pass your comments onto Yvette and the team at Houlton.

Kind regards,

William Davis

Rated 5 out of 5 stars

All round great experience!

We recently bought a property on the wellington place development the staff were incredible especially Tracey she helped us a lot and we are so grateful for all she did to support us! With this being our first time buying a property we were a bit clueless but the emence support we received from the william davis team made our experience so much easier and couldn’t have asked for a nicer bunch of people to help us onto the property ladder!

February 28, 2025
Unprompted review
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Reply from William Davis Homes

Hi Alana,

Thank you for taking the time to leave a review, we really appreciate it.

We are pleased to hear that your experience has been positive and we will pass your comments onto Tracey and the team at Wellington Place.

Kind regards,

William Davis

Rated 5 out of 5 stars

We have recently moved in to…

We have recently moved in to Honeysuckle Rise & have had a great experience from working with June, who has been extremely helpful to the home which is lovely and as we had hoped & wished for.
Very minor scags & so far seems very efficient, energy bills should be greatly reduced from our previous home. All in all we would highly recommend William Davis homes

April 27, 2025
Unprompted review
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Reply from William Davis Homes

Hi Robert,

Thank you for taking the time to leave a review, we really appreciate it.

We are pleased to hear that your experience has been positive and we will pass your comments onto June and the team at Honeysuckle Rise.

Kind regards,

William Davis

Rated 5 out of 5 stars

We recently bought a new build property…

We recently bought a new build property from William Davis in Rugby, and we had the absolute pleasure of working with Yvette throughout the process. From the very beginning, Yvette was incredibly patient, understanding, and kind. She made what could have been a stressful journey feel smooth and manageable, always taking the time to answer our questions and guide us through each step. Her professionalism, attentiveness, and genuine care made all the difference. We are truly grateful for her support and couldn't have asked for a better experience. Thank you, Yvette, for being such a wonderful part of this important milestone for our family!

April 27, 2025
Unprompted review
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Reply from William Davis Homes

Hi Bobby,

Thank you for taking the time to leave a review, we really appreciate it.

We are pleased to hear that your experience has been positive and we will pass your comments onto Yvette and the team at Houlton.

Kind regards,

William Davis

Rated 5 out of 5 stars

Wonderful service from start to…

Wonderful service from start to finish!.
Nothing was too much trouble for June the Sales Advisor on site. She was always cheerful, helpful and very knowledgeable. The house itself is perfect, the finish and quality is second to none, we have not found one single ‘snag’ absolutely excellent!. Thank you to the office and site team who again were so helpful and nothing was too much trouble! Would not hesitate to recommend William Davis Homes to anyone you will not be disappointed!

April 17, 2025
Unprompted review
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Reply from William Davis Homes

Hi Mrs Young,

Thank you for taking the time to leave a review, we really appreciate it.

We are pleased to hear that your experience has been positive and we will pass your comments onto June and the team at Honeysuckle Rise.

Kind regards,

William Davis

Rated 5 out of 5 stars

Excellent new build experience

From start to finish they have been great, would recommend them to anyone buying a new build. Special thanks to Tracey and Sue at Wellington place!

April 11, 2025
Unprompted review
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Reply from William Davis Homes

Hi Helen,

Thank you for taking the time to leave a review, we really appreciate it.

We are pleased to hear that your experience has been positive and we will pass your comments onto Tracey, Sue and the team at Wellington Place.

Kind regards,

William Davis

Rated 5 out of 5 stars

Great for humans but not pigeons

The sales consultant that was initially responsible for selling me my William Davis house (Stephanie Holland) is no longer at the Chesterfield Skylarks site so I can’t really now scribe a witty or remotely funny review as she’s not there to appreciate it. Although technically speaking, this review is in fact remote (but still not funny). Before I begin though, thanks Steph – you were ace!
This is my second property with William Davis and I made the decision to buy another on the basis that the first property exhibited extremely square corners and nicely plumb lines. The bricks have, and continue to, demonstrate their ability to remain firmly stuck to one another and successfully persist in preventing transmission of rain and wind through to my rather comfy armchair. They do not however, suppress the screams of the missus when she’s sat in the garden and can hear me taking the lid off the biscuit tin.
The roof is nicely sloped, enough to direct rainwater into the underlying firmly-attached gutters and plenty enough to send an unsuspecting pigeon on a ski trip should it choose to perch anywhere other than the apex.
The floors, both upstairs and down, are extremely flat which is very useful for a biscuit-munching, armchair-residing homeowner who remains stubbornly averse to walking uphill. Stairs are excepted of course where I rely on my missus to begrudgingly shove me up them but then suffer the indignity of her amusement when I roly-poly down them again.
All the doors are neatly attached, slotting into their counterpart orifices in an OCD-friendly manner. My only complaint is that despite so many of them in the house, they do nothing other than open or close which is rather boring. My other door-related complaint would be directed at the kitchen cupboard doors. These are so nicely damped (“soft-close” I think you call it), that when I’ve had enough of the missus nagging me, all attempts of demonstrating my pent-up rage by slamming a cupboard door are met with a delicate and deflating cushioning effect. I am left standing there, limp; a lifeless look in my eyes that reflects the emptiness of my soul and all the while being mocked for my inability to simply close a door with dramatic effect.
Windows in both the houses are snugly fitted and fully see-through which whilst handy to let copious light in and my melancholic gazes out, sometimes cause a problem for the pigeon who earlier fell off the roof as it then takes flight straight into a fully transparent sheet of glass. Poor pigeon.
My final observation of the otherwise excellent build-quality of the house is that the back of it is south-facing whilst the front is not. You’d think in this day and age that we could have houses built where both the front and the back face the sun at the same time. Come on William Davis – sort it out!
All the William Davis staff have been utterly charming, helpful and friendly and have set a wonderful example to the missus of how she could be if chose to. To be fair, she’s generally a chipper old soul, especially in ‘her’ new house; it’s just me that sends her mental apparently.
So in summary, the William Davis homes are lovely places to be especially while the dying embers of my will to live reflect off the perfectly square walls.

April 11, 2025
Unprompted review
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Reply from William Davis Homes

Hi Steven,

Thank you for taking the time to leave a review, we really appreciate it.

We are pleased to hear that your experience has been positive and we will pass your comments onto the team at Skylarks.

Kind regards,

William Davis

Rated 5 out of 5 stars

Problems Solved

Problems Solved

April 10, 2025
Unprompted review
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Reply from William Davis Homes

Hi Val,

Thank you for taking the time to leave a review, we really appreciate it.

Kind regards,

William Davis

Rated 1 out of 5 stars

Purchased in Lime Gardens Sutton…

Purchased in Lime Gardens Sutton Bonington.

Have had two Leaks in the kitchen already, due to poor quality fixtures.

The grounds-work, is terrible. They have used too much clay and once you buy, it is your problem. Dead shrubs and dead grass will need to be replaced by us.

Customer service has no integrity, you make a formal complaint and the person who investigates the complaint is the person you were complaining about - shocked that this is not a conflict of interest!

April 9, 2025
Unprompted review
Rated 5 out of 5 stars

Mandy Johal made buying a house a pleasure!

Mandy Johal made buying a house with William Davis in Ruddington a really smooth, calm and stress free experience, which was greatly appreciated!
No question was too much bother, always dealt with at pace, with honesty and with a smile, and ensuring that my needs were always at the forefront of any response.

It’s such a big commitment to make, and your sensitive manner made it a pleasure.

Thanks Mandy

April 3, 2025
Unprompted review
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Reply from William Davis Homes

Hi John,

Thank you for taking the time to leave a review, we really appreciate it.

We are pleased to hear that your experience has been positive and we will pass your comments onto Mandy and the team at Lace Fields.

Kind regards,

William Davis

Rated 5 out of 5 stars

Great service by all the team

My partner and I had a great service from the Sales and Site team at Houlton. I’d definitely recommend buying a house from Davis Williams.

September 16, 2024
Unprompted review
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Reply from William Davis Homes

Hi Ashley,

Thank you for taking the time to leave a review, we really appreciate it.

We are pleased to hear that your experience has been positive and we will pass your comments onto Bev, Yvette and the team at Houlton.

Kind regards,

William Davis

Rated 5 out of 5 stars

Bev was fantastic !

Bev was fantastic !
We had a long process of getting our mortgage complete but Bev was there every step, even providing alternate options when needed. From start to finish Bev at William Davis was exceptional and we love our new home

January 1, 2025
Unprompted review
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Reply from William Davis Homes

Hi Issy,

Thank you for taking the time to leave a review, we really appreciate it.

We are pleased to hear that your experience has been positive and we will pass your comments onto Bev and the team at Houlton.

Kind regards,

William Davis

Rated 5 out of 5 stars

What made our experience great

What made our experience great? The answer as simple as BEV. Very warm and welcoming, she goes above and beyond for the clients.

March 4, 2025
Unprompted review
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Reply from William Davis Homes

Hi Moriam,

Thank you for taking the time to leave a review, we really appreciate it.

We are pleased to hear that your experience has been positive and we will pass your comments onto Bev and the team at Houlton.

Kind regards,

William Davis

Rated 5 out of 5 stars

I Appreciate the experience of…

I Appreciate the experience of purchasing our home from William Davis. The entire process was smooth and well-managed by Bev. She is professional, responsive, and always ready to address any queries or concerns we had along the way. she is absolute caring and cooperative personality.

March 31, 2025
Unprompted review
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Reply from William Davis Homes

Hi Sonu,

Thank you for taking the time to leave a review, we really appreciate it.

We are pleased to hear that your experience has been positive and we will pass your comments onto Bev and the team at Houlton.

Kind regards,

William Davis

Rated 5 out of 5 stars

Beautiful houses and lovely staff

The staff was really helpful and showed us around. The house we had a look at was amazing. All the questions we had were answered. Overall a wonderful experience with William Davis Homes.

March 29, 2025
Unprompted review
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Reply from William Davis Homes

Hi Vruti,

Thank you for taking the time to leave a review, we really appreciate it. We are pleased to hear that your experience has been positive.

Kind regards,

William Davis

Rated 5 out of 5 stars

Great at Houlton

Yvette and Bev at the Houlton site were very helpful for my son and his partners purchase and were supportive the whole way through to completion this weekend.

March 28, 2025
Unprompted review
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Reply from William Davis Homes

Hi Nick,

Thank you for taking the time to leave a review, we really appreciate it.

We are pleased to hear that your experience has been positive and we will pass your comments onto Yvette, Bev and the team at Houlton.

Kind regards,

William Davis

Rated 5 out of 5 stars

A great experience throughout

Our experience from start to finish has been great, we have recently moved into our new home in Burton on the world's.

June has been so helpful from start to finish we can’t thank her enough for helping us along the way.

March 30, 2025
Unprompted review
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Reply from William Davis Homes

Hi Mr & Mrs Parry,

Thank you for taking the time to leave a review, we really appreciate it.

We are pleased to hear that your experience has been positive and we will pass your comments onto June and the team at Honeysuckle Rise.

Kind regards,

William Davis

Rated 5 out of 5 stars

Great experience

March 29, 2025
Unprompted review
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Reply from William Davis Homes

Hi Raja,

Thank you for taking the time to leave a review, we really appreciate it. We are pleased to hear that your experience has been positive.

Kind regards,

William Davis

Rated 5 out of 5 stars

Yvette made our incredibly stressful…

Yvette made our incredibly stressful move just that bit more bearable. Always empathetic and always with a shoulder to cry on. She never strayed over the professional line, but showed a human touch that many in the industry simply don't have. Thank You.

March 28, 2025
Unprompted review
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Reply from William Davis Homes

Hi Lloyd,

Thank you for taking the time to leave a review, we really appreciate it.

We are pleased to hear that your experience has been positive and we will pass your comments onto Yvette and the team at Houlton.

Kind regards,

William Davis

Rated 5 out of 5 stars

Yvette has gone above and beyond during…

Yvette has gone above and beyond during our purchase of our new home in Houlton. It has been a stressful experience and Yvette has been so supportive. She has acted swiftly to sort any issues that arose and always made us feel we could trust her to work in our best interest. Most importantly, she has shown compassion and at times has literally been a shoulder to cry on when it all felt too much. Thank you Yvette.

March 28, 2025
Unprompted review
William Davis Homes logo

Reply from William Davis Homes

Thank you for taking the time to leave a review, we really appreciate it.

We are pleased to hear that your experience has been positive and we will pass your comments onto Yvette and the team at Houlton.

Kind regards,

William Davis

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