This company is a black hole. The only thing that escapes is your money, as they send you an "order received" email, promptly charge your credit card for your order and then do, literally, nothing els... See more
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Ordered door parts for sliding glass door July 25, 2020, received confirmation of payment and shipping charge with an approximate delivery date of 10 days. Emailed company and was told within 45 days,... See more
This company is a black hole. The only thing that escapes is your money, as they send you an "order received" email, promptly charge your credit card for your order and then do, literally, nothing el... See more
I received the wrong order....not what I ordered. I ordered ORDER CONFIRMATION WindowDoorParts.com 30 West Salisbury Street Williamsport, Maryland 21795 United... See more
Company details
Information provided by various external sources
Since 1976 our Family owned and operated companies have developed a reputation for superior customer service, quick shipments, low prices, and huge inventories. We invite you to enjoy your shopping experience with us and take comfort knowing we still adhere to the old fashioned family values that you are used to and personal service you deserve.
Contact info
30 West Salisbury Street, 21795, Williamsport, United States
- 301-223-1921
- info@wrhardware.com
- www.windowdoorparts.com
1.8
Poor
898 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
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We have older awning windows in a…
We have older awning windows in a rental and the crank mechanism worked perfectly. Very pleased!
November 17, 2018
Unprompted review
Reply from WindowDoorParts.com
So glad you are pleased, Beatrice, have a nice and safe Holiday and thank you for using our online store. :)
very efficient
November 16, 2018
Unprompted review
Reply from WindowDoorParts.com
Thank you, Wayne, so nice of you to leave us a review. :)
Would use them again!
We received our hooks without any problem. I would use them again!
November 14, 2018
Unprompted review
Reply from WindowDoorParts.com
Thanks for the nice review and we look forward to your return visit. :)
Excellent service
Excellent service, speedy shipping, very satisfied with their company. They shipped me a replacement when one of the devices malfunctioned and it arrived in 2 days!
November 14, 2018
Unprompted review
Reply from WindowDoorParts.com
So glad you are happy, Janet, we wish you a happy and safe Holiday and hope you return to our online store. :)
Reply from WindowDoorParts.com
Thank you, Thomas, we appreciate your kind review and hope you return to our online store. :)
Great quality
November 10, 2018
Unprompted review
Reply from WindowDoorParts.com
Thank you for noticing the quality of our products David and for leaving this review. :)
Reply from WindowDoorParts.com
Glad you are happy, Gail, and hope you will return to our store again. Have a nice Holiday! :)
Ordering was breeze and parts showed up…
Ordering was breeze and parts showed up on time.
November 8, 2018
Unprompted review
Reply from WindowDoorParts.com
Thanks for noticing our 99% fill rate, Richard, and for the very kind review. Happy Holidays! :)
Reply from WindowDoorParts.com
Thanks so much, Joseph, we appreciate the kind review and hope you have a safe Holiday! :)
I was able to find the exact tilt…
I was able to find the exact tilt latches I needed. The shipment arrived quickly and now my windows are ready for winter.
November 8, 2018
Unprompted review
Reply from WindowDoorParts.com
YYyeeaaa, so glad you are happy Ryan and we are wishing you a Happy Holiday! :)
Easy to order and delivered fast!!!
November 6, 2018
Unprompted review
Reply from WindowDoorParts.com
So nice of you to leave such a wonderful review, Frances, we greatly appreciate your kind words. :)
Order was correct
Order was correct. Quick response to my inquiries.
November 5, 2018
Unprompted review
Reply from WindowDoorParts.com
Thanks Geard, so nice of you to comment and leave a nice review. Please come back to our online store WindowDoorParts.com again. :)
Awesome shopping experience
Awesome shopping experience. Fantastic customer service.
November 5, 2018
Unprompted review
Reply from WindowDoorParts.com
That is great to hear, we are so glad you are happy with your experience. :)
correct Items they fit and fast …
correct Items they fit and fast free delivery ,whats not to like
Thank you
November 3, 2018
Unprompted review
Reply from WindowDoorParts.com
Thank you so much, David, for the wonderful words. We really appreciate them. :)
I like ordering from them but there…
I like ordering from them but there return needs to be wokrd on . I find it very hard to return a order.
November 2, 2018
Unprompted review
Reply from WindowDoorParts.com
It is very simple Cleatus, all you have to do is send an email with the order number. We don't know how much simpler we could make it. You kept trying to go to the website ADDRESS and it had to be an email address. Thank you for your purchase.
I would like to thank you for having…
I would like to thank you for having the lock I needed. It would be nice if your products were more easily found. I do have a question. I have been robbed every time I leave my apartment to go shopping. Question:. Can the thieves use the BUMP method to unlock my door with this particular lock? I only just found out about little trick they use, that's why I am asking. Thank you
Susie
November 2, 2018
Unprompted review
Reply from WindowDoorParts.com
Hi Susie,
Thank you for the nice review. The lock is Jimmy-Proof which means it cannot be accessed from the outer portion of the lock on the front of the door. This prevents someone from prying off the lock. If you have any further questions please don't hesitate to contact our knowledgeable parts team and they will be glad to help you. :)
Reply from WindowDoorParts.com
Thank you, David, we are proud of our Quick-Ship program. :)
Fast service and product as said
Fast service and product as said . Would / will do business again .
November 1, 2018
Unprompted review
Reply from WindowDoorParts.com
So glad you are happy, James, we look forward to your return. :)
Delivered quickly and fit perfectly
Delivered quickly and fit perfectly. My windo slides with one
Finger now, eaxy to install, you havd to completly remove fhe bottom rail, then just slide them in, install one screw that holds the bottom rail on, hang your door then turn the set screw to adjust for hight
November 1, 2018
Unprompted review
Reply from WindowDoorParts.com
David, so nice of you to give us a review. Thank you for shopping online. :)
First place that got it Wright thank…
First place that got it Wright thank you all
October 31, 2018
Unprompted review
Reply from WindowDoorParts.com
Hi Francis, we appreciate the kind words. :)
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