This company is a black hole. The only thing that escapes is your money, as they send you an "order received" email, promptly charge your credit card for your order and then do, literally, nothing els... See more
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Ordered door parts for sliding glass door July 25, 2020, received confirmation of payment and shipping charge with an approximate delivery date of 10 days. Emailed company and was told within 45 days,... See more
This company is a black hole. The only thing that escapes is your money, as they send you an "order received" email, promptly charge your credit card for your order and then do, literally, nothing el... See more
I received the wrong order....not what I ordered. I ordered ORDER CONFIRMATION WindowDoorParts.com 30 West Salisbury Street Williamsport, Maryland 21795 United... See more
Company details
Information provided by various external sources
Since 1976 our Family owned and operated companies have developed a reputation for superior customer service, quick shipments, low prices, and huge inventories. We invite you to enjoy your shopping experience with us and take comfort knowing we still adhere to the old fashioned family values that you are used to and personal service you deserve.
Contact info
30 West Salisbury Street, 21795, Williamsport, United States
- 301-223-1921
- info@wrhardware.com
- www.windowdoorparts.com
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Hasn’t replied to negative reviews
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IT toke way to long to get the part
IT toke way to long to get the part. had i known the time line i never would have ordered

Reply from WindowDoorParts.com
you had the part i needed at a lower…
you had the part i needed at a lower cost than I could get it from house manufacturer. ordered it and received it quickly. would recommend this company to anybody

Reply from WindowDoorParts.com
Took a while to get my order
Order came as ordered and well packaged. My only reason for a 4 star and not a 5 was it took about 40 days to receive

Reply from WindowDoorParts.com
It was very easy to order and product…
It was very easy to order and product arrived in a few days. Unfortunately I had ordered the wrong size part and returned it. The credit was done in a timely manner. The correct part was ordered and arrived in a couple of days. Staff was very friendly and helpful

Reply from WindowDoorParts.com
Easy ordering
Easy ordering. Prompt delivery. Would not hesitate to use the service again.

Reply from WindowDoorParts.com
Product was great delivery was fast and…
Product was great delivery was fast and the price was good.

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The Right Stuff!
The right, hard to find parts at a reasonable price, in a timely manner. Thank you!

Reply from WindowDoorParts.com
Placed an order 4 weeks ago
Placed an order 4 weeks ago. They shorted me window parts. Contacted customer service. They said they would send me the missing parts - they then sent me the wrong parts. Contacted customer service again. They said they would send me the correct parts Asap. I contacted them 8 days later. They said their inventory was incorrect and the parts are out of stock. Still no parts.

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Received the product on time and in…
Received the product on time and in good condition

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Outstanding service.
Outstanding service.
Perfect part match.
Excellent prices
User friendly website.
Highly recommend!

Reply from WindowDoorParts.com
Part was exact and delivery time was…
Part was exact and delivery time was also exceptional.

Reply from WindowDoorParts.com
The ONLY place to have the right parts.
This was the ONLY site to have the parts I needed. I called to check out shipping rates and dates as my situation was a bit urgent. I was told that everything I needed would be shipped that p.m. and arrive in 2 days. And it was. The product needed a small fine tuning since my really old sliding door had used a slightly different mounting technique.

Reply from WindowDoorParts.com
Great professional work!
Great professional work!
Ordered a pair of channel balances for my > 10 yr old slash window in the bathroom. Easy to figure out what to look for on WindowDoorParts.com. Parts looked great when received and were installed like a breeze because they fitted so well. Thank you.

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I ordered online on 9/21 did not…
I ordered online on 9/21 did not receive an order confirmation until 9/26. As of 10/6 I still have not received my order.
As it turns out the post office did have the package on 10/1 and did not leave me notice.
The product was exactly what I ordered.

Reply from WindowDoorParts.com
Exceptional
Exceptional! Price was right, shipping was fast, and the parts were perfect. I was impressed that all three operation handles were lubricated! Would order again if needed window door parts.

Reply from WindowDoorParts.com
What should have taken 5 minutes to…
What should have taken 5 minutes to replace my screen door latch took a hour. I had to file it down in two places for it to fit the bracket. I had to cut the corner of it for handle bolt to pass through it.

Reply from WindowDoorParts.com
Parts i ordered were a perfect fit and…
Parts i ordered were a perfect fit and received in a timely manner.

Reply from WindowDoorParts.com
Patio door handles fit as expected
The patio door handles arrived on time; and fit as per the measurements. The material is wood and metal. I am concerned about the black metal handle on the outside scratching (already had when I dropped it) and not holding up in the weather. But I am keeping the handles and hoping they will look nice for a long time.
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