Wolf Creek ukReviews

125

•

3.1

Outdoor Clothing and Equipment Shop

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I ordered a SUP from the website claiming next day delivery. Over next few days had no updates on delivery, I emailed several times, tried the chat which was down and tried calling the office number... See more

Ian responded to our initial queries in a prompt and professional manner. This excellent customer service resulted in us ordering from them. Full tracking details were provided and the paddle board ar... See more

Company replied

I purchased a paddleboard last July during lockdown. Used it for the first time last month when we went to France as we camped beside a lake. I bought the board due to the 6 year warranty. Unf... See more

Recommended in all areas of customer service. From initially requesting advice to post-purchase communications. Wolf Creek UK are first class. On receipt of our parcel we were so pleased with the hand... See more

Company details

Written by the company

We are an exciting online retailer, with a passion for paddle boarding. Our vision is to make paddle boards more accessible to everyone. We aim to help increase fitness, mental health and wellbeing. We strongly believe in the power of water. Let's us be part of a new paddle boarding journey with you. Our paddle boards are all made to the highest safety standards. We test and inspect all of our paddle boards personally before they are sent out to our retail customers to ensure a smooth safe transaction. We only sell paddle boards that we, at Wolf Creek would be happy to use ourselves

Contact info

255 Corinium House, Corinium Ave, Barnwood point , GL43HX, GLOUCESTER, United Kingdom
01452699779
Enquiries@wolfcreek.uk
www.wolfcreek.uk

3.1

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Jun 25, 2021

Lovely looking starter SUP board

Lovely looking starter SUP board, I had reservations but cant fault it. Pleasantly surprised. Rigid at 13psi with my 18st on it. Fast proffesional service. Good value for money. 👍

June 25, 2021

Reply from Wolf Creek uk

Jun 28, 2021

Thanks Colin, so great to hear 😁

Jun 25, 2021

Ordered on Friday

Ordered on Friday - delivered Monday. Very good quality and great service.

June 25, 2021

Reply from Wolf Creek uk

Jun 28, 2021

Thank you Gordon and happy sailing!

Jun 16, 2021

Awesome product quick delivery & great…

Awesome product quick delivery & great communication

June 16, 2021

Reply from Wolf Creek uk

Jun 18, 2021

Thanks Mick for such great feedback, Always great to hear. Please call back anytime

Jun 16, 2021

We had ordered from another company…

We had ordered from another company which was a rip off so was hasty about who we chose to buy from an wolf creek was by far the best, even the director write an email apologising for a wrong tracking number which was sorted straight away an paddle boards arrived couple days after top marks from me so happy with our paddle boards

June 16, 2021

Reply from Wolf Creek uk

Jun 16, 2021

Sorry to hear about your previous experience Ashleigh, I hope we have managed to at least restore a little bit of faith in online shopping for the future. There are plenty of us good guys out there! Happy paddling 😁

Jun 14, 2021

Excellent service with very prompt…

Excellent service with very prompt delivery. As for my paddle board, it's excellent too. Just need to get some time spent on it now

June 14, 2021

Reply from Wolf Creek uk

Jun 14, 2021

Thanks Graham and enjoy your time on your board 😊

Jun 9, 2021

Delivery next day

Delivery next day, very well laid out equipment making it easy to inflate and deflate. I was pleasantly surprised with the carry bag (rucksack) which easily holds all the equipment.

June 9, 2021

Reply from Wolf Creek uk

Jun 9, 2021

Thanks Brian, being able to throw everything in it's backpack makes our boards so versatile, they can be taken with you everywhere with ease

Jun 7, 2021

Ordered 2 paddleboards of wolf creek a few weeks ago. Im really happy with the boards and customer service. Only one board turned up at first but when spoken to wolf creek they sent a replacement board which arrived the following day. Used the boards on our holiday at Skye and absolutely loved it. Looks like good quality boards so far and easy to carry in a backpack.

June 7, 2021

Reply from Wolf Creek uk

Jun 7, 2021

We are very sorry UPS let us and you down but are glad we were able to put this right for you in a swiftly manner

May 30, 2021

I had an issue with the board

I had an issue with the board. However, the level of customer service I experienced was excellent and would highly recommend this company, and Ian, to anyone.

May 30, 2021

Reply from Wolf Creek uk

Feb 7, 2022

Thanks John. We are happy we could put things right for you. We will always do our upmost to put things right for our customers. Please call again anytime

May 22, 2021

Thank you Wolf creek

Thank you Wolf creek. Great service and lovely board

May 22, 2021

May 19, 2021

Found a SUP I liked on Wolf Creek UK, very easy ordering process, very clear and consise description and best of all it arrived within a week.
Now just need some sunshine so I can go and get wet😁

May 10, 2021

Reply from Wolf Creek uk

May 10, 2021

Thanks Scott. Most boards ordered under our 10-12 days delivery arrive a lot sooner as we give a longer timescale so not to disappoint our customers. We would rather be a week early than one day late! Please call back anytime ☺️

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