Simply Wood Reviews 

192
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great service! Initially the wrong product was dispatched but this was rectified immediately. I received a reply to my email within minutes and a phone call in the morning to discuss replacement... See more

Company replied

Rated 5 out of 5 stars

Purchased a Woodshaw Hampton swing arbour . Fast delivery and kept me informed all the way . Came in 3 big pieces and several smaller so didn’t take long to put it together . Worth every penny . It’s... See more

Rated 5 out of 5 stars

Although I very rarely write reviews, I felt it so important to write this one. My husband bought me a beautiful bird table from Simply Wood for a Christmas present last year and I absolutely love it... See more

Company replied

Rated 5 out of 5 stars

Ordered 2 hexagonal wooden planters. They were easy to order, Ian kept us well informed of a very slight delivery delay (we ordered them the week before Christmas) but they arrived quickly. They wer... See more

Company replied

Company details

  1. Garden Furniture Shop

Written by the company

We are a small family business specialising in wooden garden furniture, initially starting in wholesale across the whole of the country selling to garden centres and diy shops. Our main brands are Simply Wood, Woodshaw, Anchor Fast Garden Furniture, Peter Smith Garden Furniture and Zest 4 Leisure, along with our own unique brands of Simply Wood and Garden 2 Home. We only sell quality, offer the best possible service and at a sensible fair price. As the business developed, a warehouse was taken on and a small retail unit. Over the years as the internet grew and grew and shopping online increased we had an opportunity to bring our unique products to the general public everywhere and our website was born. We now supply the whole of the UK and are spreading slowly into Europe. We now only have a warehouse, overheads are low and we can offer the best products at the best possible price. We offer a price match if you see any of our products cheaper online. We supply the whole of the country, our carriage is included within the price and our service is overnight delivery as standard, no extra or hidden charges. We have a small dedicated team that can assist all the way with your purchase, please just email or call if any question or assistance is required. All products are fully guaranteed, along with a range of accessories, such as cushions, covers and stain. I do hope you will agree we have a lovely high quality range and care about your custom, we thank you for visiting our online store. If we can help you, please get in touch, email or call at anytime, if no one is available, please leave a message and we will get straight back to you. With over ten years of experience within the industry we truly are the wooden garden furniture specialists. We look forward to serving you and please do send pictures in, of your purchase once assembled in the garden, we will include within our blog. Thank you again, take care and have a good day – Ian and all at the Simply Wood team


Contact info

4.9

Excellent

TrustScore 5 out of 5

192 reviews

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4.9

All reviews

(192)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Wooden Planters

I have had two lovely planters from Simply Wood and the wood was excellent and the way they were made too. Would definitely recommend this company.

December 5, 2023
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Reply from Simply Wood

Thank you, Merry Christmas!!!

Rated 5 out of 5 stars

I recently ordered two XL Planters

I recently ordered two XL Planters, there was a slight delay but I was kept informed so this wasn’t an issue for me.
The planters are really sturdy and well made. I can’t fault this company they are brilliant

November 29, 2023
Unprompted review
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Reply from Simply Wood

Thank you for your kind words, lovely planters! Take care - Ian

Rated 5 out of 5 stars

Such a fantastic service

Such a fantastic service, thank you. An item was out of stock and I was offered a more expensive product at the same price which I didn't accept as was happy to wait. I ordered a bird table and two planters. The quality of the products were outstanding. I will be purchasing more products. Thank you

September 21, 2023
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Reply from Simply Wood

Thank you, lovely choice of products.

Rated 5 out of 5 stars

An efficient service

An efficient service, delivered on time and ready to fill with compost and plants. We are delighted with our purchase.

September 21, 2023
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Reply from Simply Wood

Thank you for your busines, Ian from Simply Wood.

Rated 5 out of 5 stars

Items arrived on time

Items arrived on time, well packed and clearly addressed. Very pleased with the service

September 21, 2023
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Reply from Simply Wood

Great, thank you , please do return when you are ready for more, take care - Ian

Rated 5 out of 5 stars

Recommended

Great product, good price, prompt, courteous delivery and good customer service. Bought 14 planter troughs

September 21, 2023
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Reply from Simply Wood

Great planters, thank you for your business

Rated 5 out of 5 stars

Easy to order….quick delivery!

Easy to order….quick delivery!
These were very solid, great quality wooden trough planters.
Very happy and would definitely order again.
Many thanks.

September 21, 2023
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Reply from Simply Wood

Thank you so much!

Rated 5 out of 5 stars

July 2023

The planters I ordered are exactly what I wanted and very well made.

September 21, 2023
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Reply from Simply Wood

Thank you, I hope you are well. They are great planters. Take care - Simply Wood

Rated 4 out of 5 stars

Lovely quality raised beds

Lovely quality raised beds, just a little small though 😀

September 21, 2023
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Reply from Simply Wood

Thank you, they are great, very heavy duty. I hope you are getting some good results from them. All the best, happy growing - Ian

Rated 5 out of 5 stars

I was very please with the goods that…

I was very please with the goods that arrived promptly.It was also easy to put together and my husband and I was able to put it together within a few hours. Also the the material was good quality. We were very happy.
I was also please to hear from simple wood when they had to make changes.
Keep doing what you are doing. Great product.

September 21, 2023
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Reply from Simply Wood

Many thanks :-)

Rated 5 out of 5 stars

Delivered on time

Delivered on time. Easy to assemble. Looks great.

September 21, 2023
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Reply from Simply Wood

Thank you, such a good product, take care and thank you again for your business - Ian

Rated 4 out of 5 stars

Update

Still waiting for final item to be delivered. The other products we have received arrived promptly and were good value for money.

Further to this Ian has tried to keep us fully informed. As we know the quality of his products are superb. With this in mind we have updated this review and hope to give it 5 stars upon delivery

September 21, 2023
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Reply from Simply Wood

Thank you

Rated 5 out of 5 stars

Excellent goods .

Shopping with Simply Wood is so easy . The range of quality goods is amazing . Communication is excellent as is their quick delivery . Will certainly be using them for anything else I might need in the future.

September 21, 2023
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Reply from Simply Wood

Thank you, your business is really appreciated, take care - Ian

Rated 5 out of 5 stars

Beautiful Bird Table

Great Service and Communication. Quality Bird Table. Happy Customer.

September 21, 2023
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Reply from Simply Wood

Many thanks, it really is a nice bird table, take care - Simply Wood

Rated 5 out of 5 stars

Quick and easy ordering and delivery.

Quick and easy ordering and delivery.
I purchased what was classed as a second but would have been more than satisfied with it as a first rate.
Excellent value for money, especially when compared with similar products.

September 21, 2023
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Reply from Simply Wood

Thank you again for your business - Ian from Simply Wood

Rated 5 out of 5 stars

Great product, price, delivery and service

Super wooden planter in the half-price sale! Well pleased and can't wait to see my lovely Olive tree re-planted in this excellent planter.

Ordered and delivered to my door within 48 hours. Free delivery as well. Great company to deal with. Thank you!

September 8, 2023
Unprompted review
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Reply from Simply Wood

Thank you :)

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