Great service! Initially the wrong product was dispatched but this was rectified immediately. I received a reply to my email within minutes and a phone call in the morning to discuss replacement... See more
Company replied
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Great service! Initially the wrong product was dispatched but this was rectified immediately. I received a reply to my email within minutes and a phone call in the morning to discuss replacement... See more
Company replied
Purchased a Woodshaw Hampton swing arbour . Fast delivery and kept me informed all the way . Came in 3 big pieces and several smaller so didn’t take long to put it together . Worth every penny . It’s... See more
Although I very rarely write reviews, I felt it so important to write this one. My husband bought me a beautiful bird table from Simply Wood for a Christmas present last year and I absolutely love it... See more
Company replied
Ordered 2 hexagonal wooden planters. They were easy to order, Ian kept us well informed of a very slight delivery delay (we ordered them the week before Christmas) but they arrived quickly. They wer... See more
Company replied
We are a small family business specialising in wooden garden furniture, initially starting in wholesale across the whole of the country selling to garden centres and diy shops. Our main brands are Simply Wood, Woodshaw, Anchor Fast Garden Furniture, Peter Smith Garden Furniture and Zest 4 Leisure, along with our own unique brands of Simply Wood and Garden 2 Home. We only sell quality, offer the best possible service and at a sensible fair price. As the business developed, a warehouse was taken on and a small retail unit. Over the years as the internet grew and grew and shopping online increased we had an opportunity to bring our unique products to the general public everywhere and our website was born. We now supply the whole of the UK and are spreading slowly into Europe. We now only have a warehouse, overheads are low and we can offer the best products at the best possible price. We offer a price match if you see any of our products cheaper online. We supply the whole of the country, our carriage is included within the price and our service is overnight delivery as standard, no extra or hidden charges. We have a small dedicated team that can assist all the way with your purchase, please just email or call if any question or assistance is required. All products are fully guaranteed, along with a range of accessories, such as cushions, covers and stain. I do hope you will agree we have a lovely high quality range and care about your custom, we thank you for visiting our online store. If we can help you, please get in touch, email or call at anytime, if no one is available, please leave a message and we will get straight back to you. With over ten years of experience within the industry we truly are the wooden garden furniture specialists. We look forward to serving you and please do send pictures in, of your purchase once assembled in the garden, we will include within our blog. Thank you again, take care and have a good day – Ian and all at the Simply Wood team
The Former Buffer Depot, Main Street, Wheldrake, York., YO19 6NA, Wheldrake, United Kingdom
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The log store arrived on time, being disabled I managed to build it on my own in in 40 minutes.

Reply from Simply Wood
Bought some Rompox to cover our extended patio.
Brilliant service, received the order really quickly. Bought some more a few days later which also turned up quickly. Great communications too.
Would definately recommend.

Reply from Simply Wood
Ordered the premium bbq shelter.Really fast delivery and well packed. No damage. Best price. Thank you

Reply from Simply Wood
The goods arrived on time and they were just what I wanted. The instructions for putting the bench together were easy to follow. The cushion fitter well and the cover was just right

Reply from Simply Wood
Very well made simple to assemble and looks fantastic in my garden and a reasonable price.
Highly recommended.

Reply from Simply Wood
Brilliant planters - I now have nine of them and will probably buy more. They look good and they certainly feel good. Prompt dispatch by what seems like a very nice company. Only 4 stars because of courier Yodel, who have never offered me the option to leave in a safe place. On a previous occasion, Yodel left the planter with a neighbour, whom I had never met, 100 yards down the road. At 70 years of age, I didn’t appreciate having to carry a very heavy ‘extra large plus’ planter back home. Now I have to collect from local depot, which is a pain and should not be necessary.

Reply from Simply Wood
Delivery fast and efficient.
I purchase an arch and three raised beds - the quality is first class. E-mailed company for advice and they were very helpful
Pat Cash

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Reply from Simply Wood
Fantastic 8 seater anchor picnic table. Excellent delivery time and kept fully informed. Built by son in law. Quality product, would definitely recommend company and product

Reply from Simply Wood

Reply from Simply Wood
Good quality product delivered quickly and kept informed throughout

Reply from Simply Wood
Efficient delivery and the delivery man even helped my wife move the goods into my garage because I was away on business. The BBQ pavilion looks exactly as it does in the picture and is very well constructed. Two man job to construct but fairly easy. Overall very satisfied and everyone is admiring our new BBQ pavilion. Cheers, Mick

Reply from Simply Wood
Fantastic planter and really great quality and great customer service, we had a small issue arise from delivery but this was swiftly remedied by Ian. Would definately recommend and use again.

Reply from Simply Wood
Great product,we will send photo of display when mature great comments from visitors
Delivery on time in we’ll packaged condition
Thank you
Ben Elliott

Reply from Simply Wood
Our order for a large planter arrived a day early which is nice. We were kept informed of delivery date and are very happy with our purchase. The planter is great quality, sturdy and looks beautiful.

Reply from Simply Wood
My second purchase with previous being a 2 seater.Sturdy product and very easily assembled with two people

Reply from Simply Wood
Items arrived on time. Company kept us informed of arrival date. Quality furniture, the picnic table is great and family are enjoying it.

Reply from Simply Wood
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