Simply Wood Reviews 

192
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great service! Initially the wrong product was dispatched but this was rectified immediately. I received a reply to my email within minutes and a phone call in the morning to discuss replacement... See more

Company replied

Rated 5 out of 5 stars

Purchased a Woodshaw Hampton swing arbour . Fast delivery and kept me informed all the way . Came in 3 big pieces and several smaller so didn’t take long to put it together . Worth every penny . It’s... See more

Rated 5 out of 5 stars

Although I very rarely write reviews, I felt it so important to write this one. My husband bought me a beautiful bird table from Simply Wood for a Christmas present last year and I absolutely love it... See more

Company replied

Rated 5 out of 5 stars

Ordered 2 hexagonal wooden planters. They were easy to order, Ian kept us well informed of a very slight delivery delay (we ordered them the week before Christmas) but they arrived quickly. They wer... See more

Company replied

Company details

  1. Garden Furniture Shop

Written by the company

We are a small family business specialising in wooden garden furniture, initially starting in wholesale across the whole of the country selling to garden centres and diy shops. Our main brands are Simply Wood, Woodshaw, Anchor Fast Garden Furniture, Peter Smith Garden Furniture and Zest 4 Leisure, along with our own unique brands of Simply Wood and Garden 2 Home. We only sell quality, offer the best possible service and at a sensible fair price. As the business developed, a warehouse was taken on and a small retail unit. Over the years as the internet grew and grew and shopping online increased we had an opportunity to bring our unique products to the general public everywhere and our website was born. We now supply the whole of the UK and are spreading slowly into Europe. We now only have a warehouse, overheads are low and we can offer the best products at the best possible price. We offer a price match if you see any of our products cheaper online. We supply the whole of the country, our carriage is included within the price and our service is overnight delivery as standard, no extra or hidden charges. We have a small dedicated team that can assist all the way with your purchase, please just email or call if any question or assistance is required. All products are fully guaranteed, along with a range of accessories, such as cushions, covers and stain. I do hope you will agree we have a lovely high quality range and care about your custom, we thank you for visiting our online store. If we can help you, please get in touch, email or call at anytime, if no one is available, please leave a message and we will get straight back to you. With over ten years of experience within the industry we truly are the wooden garden furniture specialists. We look forward to serving you and please do send pictures in, of your purchase once assembled in the garden, we will include within our blog. Thank you again, take care and have a good day – Ian and all at the Simply Wood team


Contact info

4.9

Excellent

TrustScore 5 out of 5

192 reviews

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4.9

All reviews

(192)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rompox Mortar order

Bought some Rompox to cover our extended patio.
Brilliant service, received the order really quickly. Bought some more a few days later which also turned up quickly. Great communications too.
Would definately recommend.

July 21, 2023
Unprompted review
Simply Wood logo

Reply from Simply Wood

Thank you, really kind. A great product also!

Rated 5 out of 5 stars

Top class

Ordered the premium bbq shelter.Really fast delivery and well packed. No damage. Best price. Thank you

June 19, 2023
Simply Wood logo

Reply from Simply Wood

Brilliant, glad you like! Take care - Ian

Rated 5 out of 5 stars

Bench ,with cover and cushion

The goods arrived on time and they were just what I wanted. The instructions for putting the bench together were easy to follow. The cushion fitter well and the cover was just right

June 19, 2023
Simply Wood logo

Reply from Simply Wood

Thank you, a lovely bench, enjoy.

Rated 5 out of 5 stars

Quality product

Very well made simple to assemble and looks fantastic in my garden and a reasonable price.
Highly recommended.

June 19, 2023
Simply Wood logo

Reply from Simply Wood

Thank you so much, a really nice product!

Rated 4 out of 5 stars

Great products and value for money

Brilliant planters - I now have nine of them and will probably buy more. They look good and they certainly feel good. Prompt dispatch by what seems like a very nice company. Only 4 stars because of courier Yodel, who have never offered me the option to leave in a safe place. On a previous occasion, Yodel left the planter with a neighbour, whom I had never met, 100 yards down the road. At 70 years of age, I didn’t appreciate having to carry a very heavy ‘extra large plus’ planter back home. Now I have to collect from local depot, which is a pain and should not be necessary.

June 19, 2023
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Reply from Simply Wood

Hi, thank you, lovely planters. Appreciate your business. Sorry about your delivery. The inflight options within Yodel allows you to select a day, leave with a neighbour, leave safe and offers a 2 hour window. I hope that helps on any future orders. Give me a call or email and I can help further. Enjoy the rest of the weekend, take care - Ian

Rated 5 out of 5 stars

Excellent products

Delivery fast and efficient.
I purchase an arch and three raised beds - the quality is first class. E-mailed company for advice and they were very helpful
Pat Cash

June 19, 2023
Simply Wood logo

Reply from Simply Wood

Thank you Pat, take care.

Rated 5 out of 5 stars

Great products

Great products. Good shipping time would recommend A+++

June 19, 2023
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Reply from Simply Wood

Appreciate the feedback, take care - Ian

Rated 5 out of 5 stars

Fantastic 8 seater anchor picnic table

Fantastic 8 seater anchor picnic table. Excellent delivery time and kept fully informed. Built by son in law. Quality product, would definitely recommend company and product

June 19, 2023
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Reply from Simply Wood

Thank you, that really is an awesome product. Simply Wood Team

Rated 5 out of 5 stars

Top notch product

Efficient delivery and the delivery man even helped my wife move the goods into my garage because I was away on business. The BBQ pavilion looks exactly as it does in the picture and is very well constructed. Two man job to construct but fairly easy. Overall very satisfied and everyone is admiring our new BBQ pavilion. Cheers, Mick

April 13, 2023
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Reply from Simply Wood

Thank you, a great product for this summer! Take care - Ian

Rated 5 out of 5 stars

Fantastic planter

Fantastic planter and really great quality and great customer service, we had a small issue arise from delivery but this was swiftly remedied by Ian. Would definately recommend and use again.

May 23, 2023
Unprompted review
Simply Wood logo

Reply from Simply Wood

Thank you, a lovely planter! Take care - Simply Wood

Rated 5 out of 5 stars

Great product,we will send photo of…

Great product,we will send photo of display when mature great comments from visitors
Delivery on time in we’ll packaged condition
Thank you
Ben Elliott

May 17, 2023
Simply Wood logo

Reply from Simply Wood

Thanks Ben, an image would be great. Take care - Ian

Rated 5 out of 5 stars

Our order for a large planter arrived a…

Our order for a large planter arrived a day early which is nice. We were kept informed of delivery date and are very happy with our purchase. The planter is great quality, sturdy and looks beautiful.

May 31, 2023
Unprompted review
Simply Wood logo

Reply from Simply Wood

Thank you again for your order, yes really sturdy. Take care, enjoy this sun that has arrived! Simply Wood

Rated 5 out of 5 stars

3 seater bench

My second purchase with previous being a 2 seater.Sturdy product and very easily assembled with two people

May 17, 2023
Simply Wood logo

Reply from Simply Wood

Thank you, a lovely bench. Take care - Simply Wood

Rated 5 out of 5 stars

In time for Summer

Items arrived on time. Company kept us informed of arrival date. Quality furniture, the picnic table is great and family are enjoying it.

May 17, 2023
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Reply from Simply Wood

Brilliant, thank you so much - Ian

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