Unfortunately 10 days after my order was placed it still hasn't arrived. I've had no email communication. I have phoned and left a message, messaged on Instagram and emailed with no response. Poor cus... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My purchase was made as a present, however I have been told that it arrived last week, well within the delivery estimate. Thank you! Due to distance and COVID lockdown, I have been unable to actually... See more
Company replied
Good reliable service. Books were excellent quality and perfect for my twin granddaughters second birthday. The books were Bizzy Bear Ambulance Rescue and Bizzy Bear Fire Rescue and were really releva... See more
Company replied
Great website with unique games and puzzles for children which are colourful, fun and enable learning (without them knowing 😃)! Great price and very fast delivery. Would highly recommend and ha... See more
Company replied
Company details
Written by the company
WordUnited is an online shop for educational toys and books as well as a publisher, bookseller and educational supplier. WordUnited develops and suppliers children’s books, award-winning toys and exceptional learning resources for children from birth to 11 years old to nurture learning and development. Our early years toys for babies and toddlers include sensory play, messy play, imaginative play, outdoor play and small world. For preschoolers and children from 5 to 11 years old, explore our wide range of educational books and toys that promote literacy, maths, science, arts & crafts, ICT, languages, history, geography and physical development. Our resources facilitate independent learning and self-assessment. Also, discover our resources for children with special needs (SEN) and our multicultural toys and books. Each of our products supports and complements the requirements of the EYFS and Primary National Curricula. WordUnited is a trusted member of the British Educational Suppliers Association (BESA), the Publishers Association, the Independent Publishers Guild and the Booksellers Association.
Contact info
WordUnited Ltd, Unit 4, Tunstall Arrow South James Brindley Way, ST6 5GF , Stoke-on-Trent, United Kingdom
- +44 (0) 1782 698558
- info@wordunited.com
- www.wordunited.com
3.9
Great
340 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Order not turned up
Unfortunately 10 days after my order was placed it still hasn't arrived. I've had no email communication. I have phoned and left a message, messaged on Instagram and emailed with no response. Poor customer services.
December 21, 2025
Unprompted review
The packaging are neat
The packaging are neat, quick delivery, hopefully our learning got accelerated soon!
Fantastic choice of games and learning aids.
January 21, 2025
Unprompted review
Great choice of books and resources to…
Great choice of books and resources to help make learning at home fun.
Excellent products, great prices and brilliant service. all wrapped and ready to be gifted.
Consistently exceed my expectations!
January 16, 2025
Unprompted review
Fast delivery, good products, perfect communication
December 13, 2024
Great range of products and speedy delivery
So happy to find this site. Great range of products and super speedy delivery. Thank you!
December 12, 2024
Customer service were very responsive…
Customer service were very responsive when I had problems making an order. The gift wrapping was done very nicely, my son loved the items.
November 25, 2024
Great choice of books and resources to…
Great choice of books and resources to help make learning at home fun.
Great company, items where very well packed and postage was amazingly quick.
October 28, 2024
Unprompted review
Excellent communications throughout the…
Excellent communications throughout the dispatch and shipping process.
We will use WordUnited again in the future without hesitation.
THANK YOU!!!
June 18, 2024
Unprompted review
Excellent experience
Excellent experience. Great value branded product delivered very quickly in perfect condition. Would highly recommend!
July 12, 2024
This toy store offers an exceptional…
This toy store offers an exceptional selection of educational toys that seamlessly blend learning and fun.
Wonderful service from this company and beautifully wrapped, I shall certainly returning for other items..
May 20, 2024
Unprompted review
Neat packaging and quick delivery!
The packaging are neat, quick delivery, hopefully our learning got accelerated soon!
May 25, 2024
Completely missed the Xmas delivery…
Completely missed the Xmas delivery which was promised per the extra shipping cost I paid. Was a present for my little girl.
December 22, 2023
Reply from WordUnited
Thank you for your great feedback :-)
Very well built good quality item
Very well built good quality item! Ordered and was delivered within 2 day's.
Great company!
November 8, 2023
Reply from WordUnited
We are glad you are happy with your purchase and delivery speed. Thank you for the great feedback :-)
Easy to order
Easy to order, and the right thing turned up promptly, correctly delivered to a different address - all good.
July 2, 2023
Perfect for snap cube play.
The item was perfect and will help my 3 year old grandson with his snap cube constructions. He can get very upset when his ‘designs’ collapse so these bases will help keep his structures upright and my nerves intact! Thank you!
June 19, 2023
Reply from WordUnited
Thank you for your kind feedback :-)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.