Unfortunately 10 days after my order was placed it still hasn't arrived. I've had no email communication. I have phoned and left a message, messaged on Instagram and emailed with no response. Poor cus... See more
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My purchase was made as a present, however I have been told that it arrived last week, well within the delivery estimate. Thank you! Due to distance and COVID lockdown, I have been unable to actually... See more
Company replied
Good reliable service. Books were excellent quality and perfect for my twin granddaughters second birthday. The books were Bizzy Bear Ambulance Rescue and Bizzy Bear Fire Rescue and were really releva... See more
Company replied
Great website with unique games and puzzles for children which are colourful, fun and enable learning (without them knowing 😃)! Great price and very fast delivery. Would highly recommend and ha... See more
Company replied
Company details
Written by the company
WordUnited is an online shop for educational toys and books as well as a publisher, bookseller and educational supplier. WordUnited develops and suppliers children’s books, award-winning toys and exceptional learning resources for children from birth to 11 years old to nurture learning and development. Our early years toys for babies and toddlers include sensory play, messy play, imaginative play, outdoor play and small world. For preschoolers and children from 5 to 11 years old, explore our wide range of educational books and toys that promote literacy, maths, science, arts & crafts, ICT, languages, history, geography and physical development. Our resources facilitate independent learning and self-assessment. Also, discover our resources for children with special needs (SEN) and our multicultural toys and books. Each of our products supports and complements the requirements of the EYFS and Primary National Curricula. WordUnited is a trusted member of the British Educational Suppliers Association (BESA), the Publishers Association, the Independent Publishers Guild and the Booksellers Association.
Contact info
WordUnited Ltd, Unit 4, Tunstall Arrow South James Brindley Way, ST6 5GF , Stoke-on-Trent, United Kingdom
- +44 (0) 1782 698558
- info@wordunited.com
- www.wordunited.com
3.9
Great
340 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
This toy store offers an exceptional…
This toy store offers an exceptional selection of educational toys that seamlessly blend learning and fun. As a parent, I am always seeking toys that engage and stimulate my child's curiosity, and this store delivers on all fronts.
May 24, 2023
Unprompted review
The toys I purchased for my daughter…
The toys I purchased for my daughter from this store were a hit - she absolutely loves playing with them, and they're all still working perfectly even after hours of use. Definitely order again!
April 10, 2023
Unprompted review
Easy transaction
Easy payment.
Goods as described.
Star deducted as delivery took longer thank the 5 working days.
January 18, 2023
Reply from WordUnited
Thank you very much for your feedback. We are delighted you are happy with the order. We are very sorry you did not receive your parcel within the agreed period, which very rarely happens. Over 99% of the parcels are delivered on time or sooner but a minority of the orders were delayed due to the strikes. As we did not deliver on time, we have refunded the delivery charge. Please do let us know if we can be of further assistance and thank you for shopping on WordUnited.
Fast delivery and I chose to have them…
Fast delivery and I chose to have them gift wrapped. Excellent quality wrapping. The write and wipe flash cards as always have been great quality and a fantastic learning tool for our family. Absolutely love the Arabic and English range.
December 26, 2022
Reply from WordUnited
Thank you very much for your amazing feedback and kind words! We are delighted you are happy with the products and the service :-)
Quick and efficient
November 17, 2022
Reply from WordUnited
Thank you for your great feedback and for shopping on WordUnited.com :-)
item never received order cancelled by…
item never received order cancelled by wordunited
September 13, 2022
Reply from WordUnited
We are very sorry the item you ordered was out-of-stock. This rarely happens. We emailed you immediately to apologise and issued a refund. We also emailed to apologise again. We are only a phone call (01782698558) or email (info@wordunited.com) away, if there is anything we can do to make this right for you.
Great value and packaged really well
Great value and packaged really well, arrived in good time
September 2, 2022
Reply from WordUnited
We are delighted you are happy with the product and the service, thank you for your kind comments :-)
Reply from WordUnited
We are very happy you are pleased with the product and delivery time, thank you for your great feedback :-)
Quality
Quick delivery, quality product, and really appreciate the gift wrapping and battery. Delighted 8 year old loves the robot.
May 25, 2022
Reply from WordUnited
Thank you very much for your great feedback! We are delighted you are happy with our service and robot :-)
Excellent service
Excellent service. Goods well packed and arrived in record time. Competitive price too. Very satisfied and will use again.
March 27, 2022
Reply from WordUnited
Thank you for the great feedback and we are very happy you are pleased with our service :-)
Great care showed by this Vendor
This was an easy transaction.
Excellent communications throughout the despatch and shipping process.
Fast delivery, excellent packaging and presentation, all of which showed great care by this Vendor.
THANK YOU !
March 11, 2022
Reply from WordUnited
Thank you very much for your kind feedback! We are delighted you are happy with the shopping experience :-)
Another fantastic soft toy for my…
Another fantastic soft toy for my granddaughter part of her Birthday present,
Had already purchased one for her cousin a couple of years ago !!
Good quality very quick delivery very pleased once again .
March 9, 2022
Quality product
Quality product, our three year old loves sweeping up with this sturdy little brush.
Delivered efficiently and great packaging.
Will definitely use this site again, thank you.
January 28, 2022
Reply from WordUnited
We are delighted you are happy with the brush and the delivery. Thank you very much for your kind comments and for shopping on WordUnited.com :-)
Excellent communication
Excellent communication updating me about my order!
Thank you
January 25, 2022
Reply from WordUnited
We are delighted you are happy with our service. Thank you for shopping with WordUnited :-)
Excellent, friendly customer service
Couldn't be happier with the customer service from Marina, she has been so helpful. Item I ordered wasn't in stock, she let me know right away, gave me a date when it would be back in stock, and even arranged to change the delivery address for me, as it was a present for my niece, who was visiting, so its now on the way to her home instead. Wish all companies had someone just as lovely as Marina.
December 30, 2021
Bought as a Christmas present
Bought as a Christmas present, was easy to order and arrived in time for Christmas.
December 17, 2021
Reply from WordUnited
Thank you for your great feedback and we are delighted you are happy with the delivery speed.
Customer service is brilliant
Great selection of products, very easy to order and prompt delivery. When I did have a question, the customer service was brilliant. Will definitely be using them again.
October 27, 2021
Reply from WordUnited
We are delighted you are happy with our customer service, thank you very much for your kind feedback :-)
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