Unfortunately 10 days after my order was placed it still hasn't arrived. I've had no email communication. I have phoned and left a message, messaged on Instagram and emailed with no response. Poor cus... See more
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My purchase was made as a present, however I have been told that it arrived last week, well within the delivery estimate. Thank you! Due to distance and COVID lockdown, I have been unable to actually... See more
Company replied
Good reliable service. Books were excellent quality and perfect for my twin granddaughters second birthday. The books were Bizzy Bear Ambulance Rescue and Bizzy Bear Fire Rescue and were really releva... See more
Company replied
Great website with unique games and puzzles for children which are colourful, fun and enable learning (without them knowing 😃)! Great price and very fast delivery. Would highly recommend and ha... See more
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Company details
Written by the company
WordUnited is an online shop for educational toys and books as well as a publisher, bookseller and educational supplier. WordUnited develops and suppliers children’s books, award-winning toys and exceptional learning resources for children from birth to 11 years old to nurture learning and development. Our early years toys for babies and toddlers include sensory play, messy play, imaginative play, outdoor play and small world. For preschoolers and children from 5 to 11 years old, explore our wide range of educational books and toys that promote literacy, maths, science, arts & crafts, ICT, languages, history, geography and physical development. Our resources facilitate independent learning and self-assessment. Also, discover our resources for children with special needs (SEN) and our multicultural toys and books. Each of our products supports and complements the requirements of the EYFS and Primary National Curricula. WordUnited is a trusted member of the British Educational Suppliers Association (BESA), the Publishers Association, the Independent Publishers Guild and the Booksellers Association.
Contact info
WordUnited Ltd, Unit 4, Tunstall Arrow South James Brindley Way, ST6 5GF , Stoke-on-Trent, United Kingdom
- +44 (0) 1782 698558
- info@wordunited.com
- www.wordunited.com
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Fantastic service all around
Fantastic service all around. Resources are of good quality. I would highly recommend especially the Flashcards. Customer service was very good.

Reply from WordUnited
quick delivery excellent games good…
quick delivery excellent games good value

Reply from WordUnited
Fantastic choice of games and learning…
Fantastic choice of games and learning aids.

Reply from WordUnited
Fab products!
I loved all the products I ordered. I thought they were reasonably priced and a bit different to other things I've found, thought it was great to have specific subjects in mind, STEM, maths, literature etc. Really pleased also with the gift wrapping available.

Reply from WordUnited
Good quality
Have now bought 2 of these sets of Black Family dolls for our grandchildren’s dollshouses. They’re well made, wear lovely clothes and are just the right height. Definitely recommended.

Reply from WordUnited
I love the range of stories and have…
I love the range of stories and have read a couple to my grandson. I like the way they relate to personal, lived experience and I also like the cultural range.

Reply from WordUnited
I buy a lot of books online and unless…
I buy a lot of books online and unless you give the title I cannot give a review

Reply from WordUnited
Very good service
Very good service. Products are a birthday present so can’t comment on how good they are.

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Reply from WordUnited
Kidnoculars
Order received quickly and love the packing. Present for my Grandson, and he was super excited as he unpacked it, removing the lovely coloured tissue to reveal his special binoculars that he is over the moon with. He is 3 years old and now spies everything through his binoculars!

Reply from WordUnited

Reply from WordUnited
Good Books and Reliable Service
Good reliable service. Books were excellent quality and perfect for my twin granddaughters second birthday. The books were Bizzy Bear Ambulance Rescue and Bizzy Bear Fire Rescue and were really relevant because their Dad is a fireman and their Mum is a paramedic! delighted with the pull out features.

Reply from WordUnited
Excellent fast service
Excellent fast service. Will definitely be ordering from you again 😁

Reply from WordUnited
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