WordUnited Reviews 340

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Unfortunately 10 days after my order was placed it still hasn't arrived. I've had no email communication. I have phoned and left a message, messaged on Instagram and emailed with no response. Poor cus... See more

Rated 5 out of 5 stars

My purchase was made as a present, however I have been told that it arrived last week, well within the delivery estimate. Thank you! Due to distance and COVID lockdown, I have been unable to actually... See more

Company replied

Rated 5 out of 5 stars

Good reliable service. Books were excellent quality and perfect for my twin granddaughters second birthday. The books were Bizzy Bear Ambulance Rescue and Bizzy Bear Fire Rescue and were really releva... See more

Company replied

Rated 5 out of 5 stars

Great website with unique games and puzzles for children which are colourful, fun and enable learning (without them knowing 😃)! Great price and very fast delivery. Would highly recommend and ha... See more

Company replied

Company details

  1. Toy Store
  2. Baby Store
  3. Book Publisher
  4. Childrens Book Store
  5. Educational Supply Store

Written by the company

WordUnited is an online shop for educational toys and books as well as a publisher, bookseller and educational supplier. WordUnited develops and suppliers children’s books, award-winning toys and exceptional learning resources for children from birth to 11 years old to nurture learning and development. Our early years toys for babies and toddlers include sensory play, messy play, imaginative play, outdoor play and small world. For preschoolers and children from 5 to 11 years old, explore our wide range of educational books and toys that promote literacy, maths, science, arts & crafts, ICT, languages, history, geography and physical development. Our resources facilitate independent learning and self-assessment. Also, discover our resources for children with special needs (SEN) and our multicultural toys and books. Each of our products supports and complements the requirements of the EYFS and Primary National Curricula. WordUnited is a trusted member of the British Educational Suppliers Association (BESA), the Publishers Association, the Independent Publishers Guild and the Booksellers Association.


Contact info

3.9

Great

TrustScore 4 out of 5

340 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fantastic service all around

Fantastic service all around. Resources are of good quality. I would highly recommend especially the Flashcards. Customer service was very good.

July 27, 2020
Unprompted review
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Reply from WordUnited

Thank you for your excellent review! We are delighted to hear you are pleased with our service and that you like the Flashcards :-)

Rated 5 out of 5 stars

quick delivery excellent games good…

quick delivery excellent games good value

July 25, 2020
Unprompted review
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Reply from WordUnited

We are pleased you are happy with the delivery speed, and the quality and value of WordUnited's toys! Thank you for sharing your wonderful feedback :-)

Rated 5 out of 5 stars

Excellent product.

July 17, 2020
Unprompted review
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Reply from WordUnited

Thank you for your great review! We are pleased you are happy with your product from WordUnited :-)

Rated 5 out of 5 stars

Fantastic choice of games and learning…

Fantastic choice of games and learning aids.

July 3, 2020
Unprompted review
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Reply from WordUnited

Thank you for sharing your excellent feedback! We are pleased you are happy with the choice of games and learning aids WordUnited has to offer :-)

Rated 5 out of 5 stars

Fast and speedy delivery

June 30, 2020
Unprompted review
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Reply from WordUnited

We are pleased you are happy with the delivery speed! Thank you for sharing your great feedback :-)

Rated 5 out of 5 stars

Fab products!

I loved all the products I ordered. I thought they were reasonably priced and a bit different to other things I've found, thought it was great to have specific subjects in mind, STEM, maths, literature etc. Really pleased also with the gift wrapping available.

June 30, 2020
Unprompted review
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Reply from WordUnited

Thank you for your excellent review! We are delighted to hear you are happy with the products, gift wrapping and the option to select specific subjects :-)

Rated 5 out of 5 stars

Good quality

Have now bought 2 of these sets of Black Family dolls for our grandchildren’s dollshouses. They’re well made, wear lovely clothes and are just the right height. Definitely recommended.

June 26, 2020
Unprompted review
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Reply from WordUnited

Thank you for sharing your wonderful feedback! We are pleased you are happy with the quality of the Tidlo Wooden Black Doll Family and hope your grandchildren enjoy them :-)

Rated 5 out of 5 stars

I love the range of stories and have…

I love the range of stories and have read a couple to my grandson. I like the way they relate to personal, lived experience and I also like the cultural range.

June 23, 2020
Unprompted review
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Reply from WordUnited

Thank you for sharing your excellent feedback! We are pleased you like the range of story books available at WordUnited :-)

Rated 5 out of 5 stars

I buy a lot of books online and unless…

I buy a lot of books online and unless you give the title I cannot give a review

June 23, 2020
Unprompted review
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Reply from WordUnited

Thank you for your comment Anne! We are glad that you were happy with our service even when the title was not found for this particular order!

Rated 5 out of 5 stars

Very good service

Very good service. Products are a birthday present so can’t comment on how good they are.

June 13, 2020
Unprompted review
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Reply from WordUnited

Thank you for the 5* review! We are happy you are pleased with our service :-)

Rated 5 out of 5 stars

Great service

Great service! Will make other purchases in the future!

June 9, 2020
Unprompted review
WordUnited logo

Reply from WordUnited

Thank you for sharing your great feedback! We hope to be of service again :-)

Rated 5 out of 5 stars

Kidnoculars

Order received quickly and love the packing. Present for my Grandson, and he was super excited as he unpacked it, removing the lovely coloured tissue to reveal his special binoculars that he is over the moon with. He is 3 years old and now spies everything through his binoculars!

June 7, 2020
Unprompted review
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Reply from WordUnited

Thank you for your lovely comments about delivery speed and packaging! We are pleased your grandson likes his binoculars :-)

Rated 5 out of 5 stars

Quick delivery

I received my order earlier than expected.

June 2, 2020
Unprompted review
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Reply from WordUnited

Thank you for sharing your experience! We are happy to hear you are pleased with the delivery speed :-)

Rated 5 out of 5 stars

Good Books and Reliable Service

Good reliable service. Books were excellent quality and perfect for my twin granddaughters second birthday. The books were Bizzy Bear Ambulance Rescue and Bizzy Bear Fire Rescue and were really relevant because their Dad is a fireman and their Mum is a paramedic! delighted with the pull out features.

June 2, 2020
Unprompted review
WordUnited logo

Reply from WordUnited

We are delighted to hear you are pleased with our service and that your granddaughters liked the Bizzy Bear books! Thank you for your wonderful feedback :-)

Rated 5 out of 5 stars

Excellent fast service

Excellent fast service. Will definitely be ordering from you again 😁

May 31, 2020
Unprompted review
WordUnited logo

Reply from WordUnited

Thank you for your great feedback about WordUnited! We would love to be of service again :-)

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