Unfortunately 10 days after my order was placed it still hasn't arrived. I've had no email communication. I have phoned and left a message, messaged on Instagram and emailed with no response. Poor cus... See more
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See what reviewers are saying
My purchase was made as a present, however I have been told that it arrived last week, well within the delivery estimate. Thank you! Due to distance and COVID lockdown, I have been unable to actually... See more
Company replied
Good reliable service. Books were excellent quality and perfect for my twin granddaughters second birthday. The books were Bizzy Bear Ambulance Rescue and Bizzy Bear Fire Rescue and were really releva... See more
Company replied
Great website with unique games and puzzles for children which are colourful, fun and enable learning (without them knowing 😃)! Great price and very fast delivery. Would highly recommend and ha... See more
Company replied
Company details
Written by the company
WordUnited is an online shop for educational toys and books as well as a publisher, bookseller and educational supplier. WordUnited develops and suppliers children’s books, award-winning toys and exceptional learning resources for children from birth to 11 years old to nurture learning and development. Our early years toys for babies and toddlers include sensory play, messy play, imaginative play, outdoor play and small world. For preschoolers and children from 5 to 11 years old, explore our wide range of educational books and toys that promote literacy, maths, science, arts & crafts, ICT, languages, history, geography and physical development. Our resources facilitate independent learning and self-assessment. Also, discover our resources for children with special needs (SEN) and our multicultural toys and books. Each of our products supports and complements the requirements of the EYFS and Primary National Curricula. WordUnited is a trusted member of the British Educational Suppliers Association (BESA), the Publishers Association, the Independent Publishers Guild and the Booksellers Association.
Contact info
WordUnited Ltd, Unit 4, Tunstall Arrow South James Brindley Way, ST6 5GF , Stoke-on-Trent, United Kingdom
- +44 (0) 1782 698558
- info@wordunited.com
- www.wordunited.com
3.9
Great
340 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Unique Puzzles
Great website with unique games and puzzles for children which are colourful, fun and enable learning (without them knowing 😃)!
Great price and very fast delivery.
Would highly recommend and have bookmarked this website for future gifts!
October 26, 2020
Reply from WordUnited
Thank you for sharing your wonderful review of WordUnited! We are delighted to hear you like the range of unique games and puzzles for children that combine learning and playing. We are also pleased you are happy with the price and delivery speed. Thank you for bookmarking our website, we hope to be of service again :-)
Reply from WordUnited
Thank you for your great review! We are pleased to hear you are happy with the delivery speed and packaging :-)
Quick delivery and very well packed and…
Quick delivery and very well packed and an excellent service thank you
October 25, 2020
Reply from WordUnited
Thank you for your excellent feedback about the delivery speed and packaging! We are happy to hear you are pleased with WordUnited's service :-)
I cannot fault this seller
I cannot fault this seller. Very quick to deliver. Tracking provided & well packaged. Excellent service. Wouldn't hesitate in using again. Thank you.
October 19, 2020
Reply from WordUnited
We are delighted to hear you are pleased with the delivery speed, packaging and service provided by WordUnited! Thank you for sharing your wonderful review :-)
Amazing service and great toys!!
October 18, 2020
Reply from WordUnited
Thank you for your excellent review! We are so pleased to hear you are happy with WordUnited's service and toys :-)
Fast delivery and good price
Fast delivery and good price, it was a shame the delivery company looked like they had kicked the parcel round in a game of football, but luckily well packaged inside meant it was undamaged. Would buy from word united again.
October 14, 2020
Reply from WordUnited
Thank you for your feedback! We are incredibly sorry to hear that the box did not arrive in good condition. Your feedback has been reported to our courier to investigate this further and ensure it does not happen again. We are pleased you are happy with WordUnited's delivery speed, price and packaging inside your parcel :-)
Reply from WordUnited
We are happy to hear you are pleased with WordUnited's delivery speed and packaging! Thank you for sharing your lovely feedback :-)
My item came dirty and broken
October 13, 2020
Reply from WordUnited
We sincerely apologise you have received a sealed item that appeared scuffed by the manufacturer. We immediately responded to your concern, arranging for the item to be collected from your address. We issued an immediate refund. We have now discontinued this item due to your valuable feedback. We take great care in providing our customers with the best educational toys and books. On the rare occasion this doesn't happen, we will take the right steps to ensure our customers always receive the best experience. Thank you again for your feedback.
Lovely product- sweet bunny. Great service!
Lovely product- sweet bunny! Arrived very quickly. The service I received was brilliant, really helpful in sorting out and answering my questions thank you.
October 8, 2020
Reply from WordUnited
We are delighted to hear that you like the bunny and are pleased with our service! Thank you for your excellent review :-)
Great choice of books and resources to…
Great choice of books and resources to help make learning at home fun. all wrapped and ready to be gifted.
October 1, 2020
Unprompted review
Reply from WordUnited
Thank you for your wonderful review! We are pleased to hear you liked the books, resources and gift wrapping WordUnited offers :-)
Great eco products .
Great eco products .. Very pleased with quality and a fast delivery
September 11, 2020
Unprompted review
Reply from WordUnited
Thank you for your excellent review! We are delighted to hear you are happy with our speedy delivery and selection of our eco range products here at WordUnited.
Great educational resources at…
Great educational resources at affordable prices and fast delivery, strongly recommend.
September 5, 2020
Unprompted review
Reply from WordUnited
Thank you for your great feedback! We are delighted to hear you are pleased with our delivery and prices!
Jigsaw was in perfect condition and…
Jigsaw was in perfect condition and arrived quickly.
August 23, 2020
Unprompted review
Reply from WordUnited
Hi Claire and thank you for the great review! We are delighted you are pleased with the fast delivery 😊
Fantastic customer service
Fantastic customer service, what a super company! Will definitely use again and recommend to others.
August 17, 2020
Unprompted review
Reply from WordUnited
Thank you! We love to help all of our customers to the best of our capabilities! Thank you for shopping on WordUnited.com and for the excellent review.
I had never heard of this company…
I had never heard of this company before. The whole process from ordering to delivery took less than 36hrs. That in my opinion is a massive plus these days. The quality is exceptional and would definately order again.
August 10, 2020
Unprompted review
Reply from WordUnited
Thank you for your wonderful feedback! We are delighted to hear you are pleased with WordUnited's service and that you would order again with us :-)
Great item prompt correspondence
Great item prompt correspondence.
Thank you
August 5, 2020
Unprompted review
Reply from WordUnited
We are happy you were pleased with the correspondence! Thank you for sharing this great review :-)
Child loved the horse.
August 5, 2020
Unprompted review
Reply from WordUnited
Thank you for sharing your feedback! We are pleased to hear your child loves the horse :-)
Very happy
Good price, arrived on time in prefect condition, lovely gift wrap, very pleased with purchase.
August 3, 2020
Unprompted review
Reply from WordUnited
Thank you for your great review! We are happy to hear you were pleased with your purchase and WordUnited's service :-)
Would recommend
I purchased two items, from your website for my grandson who is autistic, and he loves them would buy again and would recommend. My delivery arrived in no time as well, lovely boxed and packaged well.
August 2, 2020
Unprompted review
Reply from WordUnited
We are so pleased to hear your grandson loved the items and that you were happy with the packaging & delivery speed! Thank you for your excellent feedback :-)
I would highly recommend ordering from…
I would highly recommend ordering from here. Parcel arrived very quickly and had one item missing, this was very quickly rectified and the missing item arrived the next day. Very efficient.
July 31, 2020
Unprompted review
Reply from WordUnited
Thank you for your great review! We are pleased you are happy with the service :-)
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