This company is shambolic. I placed an order which was expected to be delivered in a few days. One week later, there's no sign of it, and no communication. Upon chasing, the customer services age... See more
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Super fast delivery and an excellent bed frame. I did notice that the payment goes through to Dunelm so I presume that Worldstores is linked to Dunelm. Would definitely buy again from here, best price... See more
This is a second review after posting my first review only 3 days ago. Despite leaving a response to my review, which is clearly automated, they managed to fail delivery yet again on the day of delive... See more
Company replied
Ordered 2 sofas, 2 incorrectly delivered, reordered another sofa on 10th Aug still waiting for that! I have emailed 3 times still no reply and call every day then on hold for ages! Really bad service... See more
Company replied
Company details
Information provided by various external sources
The UK's fastest growing online retailer of furniture, beds, mattresses, office furniture, homewares, gardening products, home improvement products, garden buildings and a lot more - in fact, everything for the home and garden! WorldStores prides itself on offering a huge range of products and great value prices backed up with exceptional customer service - including fast delivery on most of our range.
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Great service and delivery
Great service and delivery, just a little disappointed with the quality of the bed itself. Chips really easily.
good first use
My first experience with this company is as good as you can expect. Good prices, pictures and description, good delivery and communication along.
Very easy to order online and the…World Stores Wonderful
Very easy to order online and the delivery lads were just great friendly guys, next day delivery was very handy too,,will definitely order more from World Stores
Great Service
Great Service
Really happy with the quick delivery and the product itself. an ottoman bed base. Really happy with the quality. Took a bit of time putting it together, definitely worth it though.
Coffee table
Coffee table is the right size. It was pretty easy to assemble. Modern look. Delivery precisely as arranged at the time of ordering. Thank you.
Brilliant service
Brilliant service. Ordered trampoline ladder on a Sunday, arrived on the Tuesday. Free delivery too. Would use again and recommend.
Honestly I would not give 1 star
Honestly I would not give 1 star - ordered mattress for delivery on day of choice - Wednesday. Worldstore sent confirmation so took day off then courier contacted to say they would be delivering Thursday so rearranged my shifts- not easy in NHS so I could be home. Wednesday night courier rang to say mattress was not at the depot yet so would contact me. Phoned worldstores customer services who said they would contact courier. No contact from anyone rest of week or weekend so phoned customer services again on Monday who told me they will e mail courier again. I asked if they could not telephone them direct and they said they had no contact numbers!!!. Contacted courier myself via the message they left me and courier said they had not received the mattress from Worldstores. Cancelled order immediately but by then Worldstores had had my money for 10 days then took another week to refund. Disgusting customer service - avoid at all costs any of the companies connected to Worldstores

Reply from Worldstores
Brilliant service First time I'd used…
Brilliant service First time I'd used them and heard of them.
I had seen a link on bargains for mums on Facebook.
I managed to get a well needed trampoline ladder for out trampoline. We had been using a step for over a year.
The transaction was simple, I got confirmation straight away and was kept up to date on the delivery time.
Even with the free delivery it came quickly.
Great product will definitely use them again
Amazing for a total price of £5!
Good service including a call to check…
Good service including a call to check on delivery options and had knowledgable operator. Also received parcel as ordered in very quick time. Definitely use again
Ordered a ladder for trampoline,they…
Ordered a ladder for trampoline,they came but bad quality, paint all scratched and scraped will not order from here again

Reply from Worldstores
Easy ordering, fast and efficient
Easy ordering and fast/efficient delivery process. Would use again.
Wish I had read the reviews before I…
Wish I had read the reviews before I ordered my mattress. Very good service to start with delivery men very friendly and efficient. However as I was unpacking the mattress I noticed it was not the one I had ordered. I called customer service and got a very unfriendly response. The young man eventually promised to get it sorted out and have the wrong mattress collected on Thursday and the new one delivered at the same time. Thursday I received a text saying due to problems with their network theyould not be delivering the mattress until further notice. I phoned a spoke to a young lady who said the mattress hadn't been scanned in so they can't say when it will be delivered. I only bought this online as I had moved a week earlier than planned and they promised next day delivery. As things stand I am going to be waiting over a week for it. I have healthy issues that are exacerbated by stress and lack of a good night's sleep as I'm having to sleep on a very uncomfortable couch.

Reply from Worldstores
Fast delivery
Fast delivery, good quality and reasonable price. I would recommend to anyone.
great product
great product, excellent service! Am recommending this company wholeheartedly.
Fantastic purchase of a rug
Fantastic purchase of a rug. I could not find this size rug at the retailer I usually use. I found a rug I liked, searched the web and found the exact rug £50 cheaper and in stock in the large size I needed. Great delivery - letting us know when it would arrive. Fabulous - will use Worldstores again.
Notifications around delivery are…
Notifications around delivery are excellent. Delivery drivers really helpful. Quality of divan good. Only comment to improve is to give option of headboard with divan in selection
Excellent delivery service,kept up to…
Excellent delivery service,kept up to date with expected delivery time and called an hour before hand with exact time of delivery.The delivery team very polite and helpful.Will place the parcels in the room requested.
Good quality promt delivery x
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