WPS is a slick streamline service. I use them for exporting good all around the world & there is always an immediate response from the team if i have an issue. They also offer very competitive shippin... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Send Parcels Worldwide. Cheap Parcel Delivery Service and parcel delivery to Europe, Asia, USA.
Contact info
Unit 15 Glenmore Business Park, Castle Road, ME10 3FX, Sittingbourne, United Kingdom
- 0208 310 1362
- email@worldwide-parcelservices.co.uk
- www.worldwide-parcelservices.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 37% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great serviss i was send parcel in…
Great serviss i was send parcel in switzerland and she received in 4 days i would definitely recommend
Quick, efficient & timely.
Item picked up on time, delivered quickly and without drama and I was kept well informed of its progress. Just what I needed from a delivery service.
Service not as expected.
Service in UK was good. Parcel dropped at designated shop.
However when the parcel arrived in Australia with DHL, the service was very poor. Even though they had the recipient's contact details they failed to get in touch and tried to deliver twice when nobody home.
No failed delivery card was left.
Tried to obtain a phone number here from parcel service, but nothing came through.
My son had to find the relevant delivery office and pick the parcel up. This was fine but there was a total lack of cominication from DHL.
Easy way to send parcels.
Returning a small parcel to France
Pleased I could manage to set up courier details on line followed by prompt collection, speedy delivery with tracking & signature, also useful customer service when required.
Never use again
Customers should be informed of how much important tax will cost before they agree to use your service.
£460 tax on a parcel that only cost slightly more is not what I was expecting.
Also customer service could be greatly improved.
Collection of delivery became difficult in Portugal with absolutely no help from yourselves when trying to resolve the situation.
The attitude was 'not our problem'
once payment was taken.
Definitely won't be using your service again.

Reply from Worldwide Parcel Services Ltd
Punctual pick up and delivery
Punctual pick up and delivery . Did what it said on the tin . Thank you
Highly recommended
It was my first time using this company to send documents to Spain.
Excellent communication. Emails are answered immediately, and the website is easy to use with very clear transparency.
Fantastic courier service; next-day delivery to Spain. The service was just outstanding.
Very good service.
Parcel was damaged when delivered
Parcel was damaged when delivered, I reported the issue immediately afterwards. They've taken all the details from me however, I've still not received any compensation or response from anyone. Do not use them !

Reply from Worldwide Parcel Services Ltd
Shipped our household from the UK to…
Shipped our household from the UK to the UAE and the process was simple, cost efficient and quick. Top marks for customer service and speed of delivery. Moderate marks for tracking as it was a bit confusing tracking between WPS and DHL but once it cleared customs the recipient was kept informed on delivery and it arrived as promised on time. One box of 11 was quite damaged with a few broken contents, otherwise everything else arrived in one piece. Would recommend and would use again.
Where is it?
Usually I ship parcels to family by sea, it takes about 2 months but is reliable and cheap (around £20/£30).
This time I paid £150 for a quick delivery, sure enough it arrived in the Philippines in 4 days. Since then DHL have held it for 10 days, still don't know where it is. They kept asking for the same paperwork repeatedly, all information I had already submitted. I will never again use a service that involves DHL.
Organised shipping through DHL with no…
Organised shipping through DHL with no problems, when it reached the border WPS contacted me saying there was an issue with delivery. That was it. They couldn't provide me with a tracking number or a contact for the local DHL authority.
When I emailed WPS they literally told me to google it.
The tracking number they did provide was completely wrong (for a parcel delivered to Spain, mine was for Germany) and showed absolutely no interest in helping me once they had received their payment.
simple booking pleasant to deal with
simple booking pleasant to deal with, timely delivery too. Thanks
One package damaged, one lost
One package damaged. One lost. Minimal support from word parcel services, even less from dpd whom they contracted.
Got stung for 30 euros on a £20 item at…
Got stung for 30 euros on a £20 item at Spanish customs so something was wrong
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







