Terrible company! I ordered over a 300 dollar order and fed ex never delivered it but said they did and it’s all the company says is sorry it was delivered. When I can show camera footage from that en... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We ordered wristbands on Wednesday for our Saturday event. We paid for two day delivery. On Friday we had not received the order, so we tracked it. Delivery was scheduled for Monday. We had to rus... See more
We ordered and received the first order incorrectly, should have had logo on all the bands and they came in blank. Wristband Express filled the order a second time at no charge, send us (4) boxes a... See more
My wrist bands had the number sequence all out of order. I had 10,000 bands that I had to put in numerical order. You may not realize it but when turn these over to a venue they look at the beginni... See more
Company details
Information provided by various external sources
At Wristband Express, our mission is clear -- providing our customers with unparalleled value in the wristband identification marketplace. Without exception, we offer the industry’s highest quality identification products at extremely competitive prices. Since all of our products are sold direct, we pass along the savings to you.
Contact info
Excellent Service
March 31, 2017
Unprompted review
Very prompt delivery and merchandise is …
Very prompt delivery and merchandise is quality as was expected.
March 31, 2017
Unprompted review
Shipping was longer than expectations
Shipping was longer than expectations. I was without the product when I needed them. Product was as described but shipping was not on time.
March 30, 2017
Unprompted review
Excellence for Kids events...will be …
Excellence for Kids events...will be ordering again...
March 29, 2017
Unprompted review
Everything is excellent from order to …
Everything is excellent from order to delivery.
March 29, 2017
Unprompted review
Easy ordering and super fast …
Easy ordering and super fast production. Delivery was quick too.
March 29, 2017
Unprompted review
Terrible experience
Paid for overnight shipping and never got it, turned out to be a big problem
March 29, 2017
Unprompted review
Reply from Wristband Express
Hi,
I apologize for the issue and any inconvenience this order caused you. I looked into your order and it looks like the package got lost in transit and that we sent you a new one. Again, I apologize for the issue, you did everything right!
good quality and good service. . . but
but I wish they would bring back the skull and crossbones... and the pit pass wrist bands.
Other than that, I totally prefer this company for the product they offer over other sellers
March 28, 2017
Unprompted review
Good product, fast shipping
The wristband color selection and customizing options were extensive. The product arrived quickly and in great condition. Thanks.
March 27, 2017
Unprompted review
Grab bag should not be all one color
Your grab bag should not be all one color. My last order was, previous orders were multi colors
March 27, 2017
Unprompted review
Good wristbands for a great price!
I've been buying from them for years and haven't had an issue.
March 27, 2017
Unprompted review
Slow delivery
Everything came out good. Just didn't arrive as quick as I thought it would.
March 26, 2017
Unprompted review
Great Service and price
I order every year for our annual recital. Great service, quality, pricing and fast shipping!!
March 25, 2017
Unprompted review
Not impressed with the customer service.
We order periodically from Wristband Express and always buy 500-10000 bands at a time. I called directly so Wristband Express could simply duplicate my order from my previously. The customer service representative said we had to do the order on-line. When I did this on line I wanted orange bands and ended up with lime green bands. We will make the bands work. What was particularly disenfranchising was the fact that the customer service representative could not simply duplicate the order for us and process on her end at the time of purchasing. We did not receive a complimentary mock up so we had no idea that the color of the bands would be different.
March 24, 2017
Unprompted review
Reply from Wristband Express
Hi Jason,
I apologize for the issue and any inconvenience this order caused you. We only allow for online ordering because it allows us to keep our process automated and give you the best prices possible. If you got the wrong color we are more than willing to offer you a 25% discount on the order you placed. I will be contacting you directly about sending you your refund.
Ordered Wristbands
You made the process simple and easy, and they arrived quickly!
March 24, 2017
Unprompted review
great service
The bands always arrive in a timely manner and I always get the amount I ordered. I do wish they had a wider variety of patterned bands. Would like to switch up the bands once in a while
March 23, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.