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Rated 4 out of 5 stars

Swift reply to our printer request, followed up by helpful advice tailored to our business requirements. They understood our need for speed and acted accordingly. Order placed and printer delivered... See more

Rated 5 out of 5 stars

We been using XBM for several years, can't recommend XBM enough. Printing such a critical part our business any issue we need resolving quick XBM deliver on service every time. If we have an issue an... See more

Rated 5 out of 5 stars

Our company has been in trade with XBM LTD for 4+ years. During our time they have been great help while building a professional bond. Nazmeen & her team have been amazing help with our printers; to e... See more

Rated 5 out of 5 stars

Original devices we selected were not up to the high output capacity we required. Dan quickly found more suitable devices for our business needs, whilst there was a lead time on the new Kyocera device... See more

Company details

  1. Business Services

Information provided by various external sources

XBM is a specialist provider of office and production print equipment throughout the UK, with offices in Leeds, Newcastle, Birmingham and Manchester


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

125 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service

Great service
Following an online request Paul Nelson called me for chat to establish what we were looking for and what would work best for our business. Paul was so helpful and provided loads of information about cost savings along with a comprehensive quotation
We would definitely recommend - Thank you

March 30, 2022
Unprompted review
Rated 5 out of 5 stars

Sales and Service - 5*

Paul is certainly an excellent sales person and someone who will get you a great deal on equipment. Even when there was some issues, where as some sales people will disappear, Paul made sure that everything was done quickly and efficiently.

March 26, 2022
Unprompted review
Rated 5 out of 5 stars

Paul is an incredible guy

Paul is an incredible guy, Very down to earth always up for a chat and built a very personal relationship with myself. Great prices and went the extra mile to get a deal done, even driving over an hour to see our office and what would work best,.
Totally 100% recommend!
Max

March 23, 2022
Unprompted review
Rated 5 out of 5 stars

New printer

I enquired about a new printer via a Search Portal. XBM were one of only two companies to contact me. Paul Nelson rang back immediately and was excellent from start to finish! The delivery and installation was immaculate as was the after-sales support, so far.

March 15, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

Andy Sahota from XBM has been going above and beyond to meet our company's needs.
Whenever we had an issue, I could count on his support to sort it out for us.
He has managed to save the company some money as well, which is always a bonus.
We look forward to continue our professional relationship with XBM for the following years.

March 10, 2022
Unprompted review
Rated 5 out of 5 stars

photocopier contract update

We have recently had helpful and informative advice when updating the contract on the Church photocopier. All options were clearly explained and our many questions answered. This enabled us to make an informed and relatively stress free decision. The process was conducted in a professional and friendly manner. Thank you

March 8, 2022
Unprompted review
Rated 5 out of 5 stars

Paul Nelson at XBM has gone above and…

Paul Nelson at XBM has gone above and beyond to support myself and my business. Paul spent the time to understand our needs and went out of his way to seek solutions and solved any issues that arose on the way. Paul is very personable, has a good sense of humour and is very diligent. I would highly recommended Paul at XBM!

February 24, 2022
Unprompted review
Rated 5 out of 5 stars

XBM Customer Service Review

Javed is excellent when liaising with us on any matters relating to our photocopier. Customer service is first rate and extremely efficient. Steven assisted brilliantly over the telephone when diagnosing some scanning issue we faced. Even the two engineers that came out to us on site were friendly, cheerful and attentive when fixing problems with the machine. I cannot recommend this company enough to people.

February 20, 2022
Unprompted review
Rated 5 out of 5 stars

XBM.

Paul Nelson from XBM was very helpful and sorted out our new scanner/printer quickly and efficiently

February 17, 2022
Unprompted review
Rated 5 out of 5 stars

Paul Nelson

Paul is a very personable, knowledgeable and professional sales person, always quick to respond to contact, a pleasure to do business with.

February 17, 2022
Unprompted review
Rated 5 out of 5 stars

XBM Ltd review for Paul Nelson - Paul made the process very easy, he is very professional and informative a pleasure to do business with.

We contacted Paul Nelson at XBM to provide a photo copier with specific requirements and cost constraints for a project, Paul reviewed our requirements and sourced a product that would suit our needs, Paul made the process very easy and we we will look forward to having more business with XBM in the future.

February 17, 2022
Unprompted review
Rated 5 out of 5 stars

Business printer - Paul Nelson!

When looking for a new printer for our business - I Contacted Paul Nelson who was a pleasure from the start.
Great communication and an efficient turn around of all documents to the arrival of our new machine.
After care has also been great!
Paul has been a great representative and I would recommend to anyone that was in search for a printer to get in contact.
Thanks again!

February 17, 2022
Unprompted review
Rated 5 out of 5 stars

Been working with Paul Nelson to update…

Been working with Paul Nelson to update our copiers .Very impressed with him and his support team. Plenty of choice and advice from Paul on the copiers that would work best for us. The ones we chose seem to fit the bill perfectly and very competitively priced. Very good delivery turnaround and a helpful and responsive service team to help with the staff set ups, toner replacements and so on. Excellent!

February 16, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing. I almost just settled with a quote as most companies messed me around. Then Andy calls. What a guy! Sorted me out with a great printer for my new law firm in London. It looks new which was surprising since I ordered a refurbed one. But Andy is now my GO TO for my office printer needs. 10/10 service from hi.

February 15, 2022
Unprompted review

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