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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, most reviewers were unhappy with their experience overall. Many people were dissatisfied with the event's location, citing significant traffic congestion and poor parking management, which often led to long delays both entering and exiting. Customers also found the pricing of various attractions, including rides, food, and drinks, to be excessively high, making the overall experience very expensive. Some people were also not happy with the refund process, reporting difficulties in obtaining their money back for canceled or unsatisfactory events. Reviewers frequently mentioned issues with the service, such as a lack of organization and poor communication from the event organizers.

What people talk about most

Location

Consumers express significant dissatisfaction with the location and its management. Many reviewers report... See more

Service

Reviewers highlight negative aspects of service. Many customers express disappointment with the organization,... See more

Holidays

Reviewers mention ambiguous feedback about holidays. Some customers expressed anger and frustration due to... See more

Price

People report negative experiences with price, consistently finding many items and activities overpriced.... See more

Refund

Customers express significant dissatisfaction regarding refunds. Many reviewers report not receiving promised... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Honestly I was quite disappointed with our experience, we got there and had to wait an hour just to get to the parking, which was fairly organised but getting there was a pain. Then when we finally go... See more

Rated 2 out of 5 stars

Today was my first time going to Abingdon Firework Festival. And I won’t be going again, absolutely nothing to do with the rain. The whole event was just ‘meh’. First of all, the viewing ar... See more

Rated 2 out of 5 stars

Went to Abingdon fireworks last November… despite the issues with fireworks not being very visible through the smoke and the lack of bonfire to start with, we did actually really enjoy it. Stepson lo... See more

Rated 2 out of 5 stars

Although the fireworks at Abingdon were insane!! unfortunately the viewing for the shows just don’t work! You can’t see anything & children missing out. for the money you pay you’d think they’d... See more


Company details

  1. Event Management Company

Written by the company

Unique and exciting family experiences featuring an Xplosive combination of world class fireworks, air displays and light shows!


Contact info

2.4

Poor

TrustScore 2.5 out of 5

639 reviews

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Replied to 2% of negative reviews

Typically replies within 48 hours

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Rated 2 out of 5 stars

Mismanagement ruined it for me

I loved the show, but...

Sadly, the bad parts made it not worth it.

First - one accessible toilet per whole place, and with 50 people queue in front of it - completely inaccessible.

Second - after realising, that I will have to hold it until reaching closest place with proper facilities, having to wait nearly 2 hours in (from the looks of it) unmanaged traffic.

As a result, I had almost equal time of having fun and having 'if I had known this before, I would not have attended this awful event'.

5 star show, 0 star experience at the end of it.

November 11, 2023
Unprompted review
Rated 4 out of 5 stars

fireworks were amazing

fireworks were amazing, monster truck rides were great fun, but sadly this could be the last year for us as the fairground rides between 3-5pm were £2 a go but after 5pm price increased to £5 with three kids with us this was far to expensive, we put a 1 year old on a ride, when we asked if mum could stand to the side to make sure she would be okay we were told it would be £5 for mum as well how ridiculous £10 so a child could go on a ride. the food prices was beyond extortionate 2 burgers, 2 chips, 2 drinks cost £32 pounds i know its up to ourselves if we pay these prices but its not fair to put temptation in the way for children and making the parents feel guilty because not all could afford those prices. there was so many people there that i am sure there would have been no loss financially to the vendors to lower the prices so more people could afford to buy from them. Has for leaving the process it was awful, over an hour to leave(i know others took longer to leave as well) but i think if it had been controlled instead of a free for all it would have been so much easier and quicker, we had traffic trying to cut up the side of our queue of traffic just to so slow it all down whilst they tried to cut in everyone wants to get home but you have to expect delays with this volume of traffic leaving an area at the same time, patience from all drivers and someone controlling the traffic would help greatly.

November 11, 2023
Unprompted review
Rated 4 out of 5 stars

Great evening out apart from carnage on exit

Great evening out. Fireworks amazing and fun fare. Understand everyone's frustrations at lack of traffic management on exit. A 20 car wide drag race down a runway to a supposedly single carriageway exit road is never going to end well. Not helped by impatient muppets trying to gain an advantage by thinking the grass was a shortcut! Unfortunately half expected that to be the case. You definitely need to operate a coned off one way only exit road on the runway next year. Apart from that a great night out

November 11, 2023
Unprompted review
Rated 4 out of 5 stars

This was the second year we’ve been to…

This was the second year we’ve been to this event. The fireworks and light show were spectacular as usual! Loved the ‘light wave’ too! Very well organised. We understand the food venders will charge more for the food but it wasn’t the best for the price we paid! Having said that we will be back next year even though the traffic holdups getting off the airfield were horrendous just like last year! No organisation to direct traffic OUT but loads on the way IN! took us over an hour just to get to the exit! This is the reason I’ve only given 4 stars.

November 11, 2023
Unprompted review
Rated 4 out of 5 stars

Best firework performance

Best firework performance I've been to - lasted over 15 mins. Great vendors and toilets- plenty of them although long queues.

Driving to and from event was carnage. We queued over an hour and a half to get in - which made us miss the lighting of the bonfire, and took us over 2 hours to get out of the event after, despite hanging around for a while after the fireworks. People were making their own lanes on the way out, no security to manage this on the way out like way in. There should have been parking attendants in place to ensure there were no extra lanes being made which slowed everything down.

November 11, 2023
Unprompted review
Rated 5 out of 5 stars

Just Wonderful

Just Wonderful. Who knew that a firework display could fill your heart with so much joy!

November 11, 2023
Unprompted review
Rated 3 out of 5 stars

Great fireworks, terrible organization

The firework display at Abingdon was spectacular BUT: need more Food and Coffee stalls; parking and exit traffic is total cahos: they do not have row numbers, so people search for their cars for a long time in the dark around the huge airfield with their phone light; then 12 or more disorganized lines in the airfield converge in a 1 line road funnel…it took 45 minutes to get out! Finally: they DO NOT HAVE LOST/FOUND, do not reply to emails and calls. All the above ruined the experience of the evening

November 11, 2023
Unprompted review
Rated 5 out of 5 stars

Best firework display ever…

As seekers of great fireworks each year, we can honestly say, 2023's effort was the best we have ever seen - anywhere. Well done to everyone involved! As an event, we were parked quickly and appreciated the regular emails leading up to the event with advice and timings. The man on the speakers did an amazing job of keeping us informed and getting the crowd involved and excited. We liked the request to allow people with small children to leave first after the 6pm display. The rides and stalls were plenty, for all ages and tastes. Couldn't have asked for more. The queues to leave such a large event were completely as expected.

November 11, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent show well prepared and set…

Excellent show well prepared and set out.

Lots to do and yes you have to pay for rides etc and they aren't the cheapest but it's not outrageous either.

No issues with parking however we came early and left straight after the fireworks.

The fireworks were excellent and an enjoyable evening had.

A vegetarian food stall would be welcome.

November 11, 2023
Unprompted review
Rated 3 out of 5 stars

Impressive display

Abingdon fireworks was obviously a very impressive display, spectacular. However I really wonder if it was worth the negative points of the traffic chaos on leaving, not exactly enjoying the tacky overpriced funfair and having my ears damaged by the excessively loud non-stop audio. DJ was annoying as well. I expect others will have a completely different view and find the loud pop music and funfair to be positives - just not for me. On leaving, the field where cars were parked was so dark with no identifying signs to relocate where you left your car, that I seriously expected there to be an accident with risk of injury to pedestrians. Glad that I got out with my two children safely.

November 11, 2023
Unprompted review
Rated 2 out of 5 stars

Firework display was amazing but took…

Firework display was amazing but took me almost 2 hours to get out. No traffic control for exiting the display. Will not be going again due to the traffic. Not great fun having 2 kids stuck in the car for almost 2 hours not moving.

November 11, 2023
Unprompted review
Rated 4 out of 5 stars

The bonfire and the fireworks display…

The bonfire and the fireworks display was great, as well as the music. I think the timing of the display was spot on and there wasn’t a huge wait. The food wasn’t very good, we had hog roast which was cold. We also had waffles which were cold and soggy. Unfortunately, the same as some other reviews the traffic after the event was very frustrating. We had a long wait of over an hour to leave the event. I think things could be made better by having some sort of lane system in place. We waited in one of the queues that formed but people to the left of us were driving off the grass and not queuing and trying to get to the front of the queue. People who were in the queue behind us also decided to try and queue jump. This just made the situation worse and it just became a free for all. Also when we finally got to the exit everything converged and people were pushing and shoving and things got quite dangerous with people cutting each other up.

November 11, 2023
Unprompted review
Rated 5 out of 5 stars

Well worth it!

I would highly recommend anyone who has not been, to attend this display. I had read many reviews prior to attending and I can say that it most definitely lived up to my expectation if not beyond. It was one of the best fireworks displays I have ever been to. My daughter and I not only enjoyed the display but there were many fairground rides and food options too. All in all, a fabulous evening out.

November 11, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing fireworks and an awesome…

Amazing fireworks and an awesome atmosphere. Big and great selection of food and drinks vendors and very well put together show and entertainment all evening! We will not miss the next year show. Congratulations to the entire team.

November 11, 2023
Unprompted review
Rated 3 out of 5 stars

Fantastic fireworks and value for…

Fantastic fireworks and value for money, the traffic getting out was a bit of a free for all, maybe you should put extra cones out to create lanes to stop people from trying to cut lanes and jump the queue which was rather frustrating to see so many selfish tw#@s. My biggest moan was the cost of the fair ground £5 per person per ride is excessive there's no need to charge that much its just greed, same for the food and drink its well over priced for the quality you get, all this makes it a very expensive evening for families.

November 11, 2023
Unprompted review
Rated 5 out of 5 stars

What an evening - 💯 recommended

What an evening! So much to do and see. Lots of food stalls and drink tents. Lots of kids rides and hook a duck type entertainment. The music in this section was a little loud and it was hard to converse with the family when trying to discuss what to do next etc. But full of fun otherwise.
Parking up was reasonably easy and getting out was the typical long wait. However that’s the same for any event like this, so we went prepared with a car picnic and books and electronics for the kids. It actually only took us about 45/50 mins to leave the carpark. If you just accept that this is what leaving will be like and prepare, it’s really not that big of a deal.
The main firework display was utterly brilliant. My 7 year old son didn’t stop saying ‘wow’ through the whole thing. I would definitely recommend this event, just ensure you have plenty of layers, hats and gloves etc, prepare the car for the long exit and take cash for the various rides and entertainment (some had card machines, but not all).

November 11, 2023
Unprompted review
Rated 3 out of 5 stars

Good and Bad

The event was great actually and the fireworks were amazing. The organisers advised in advance that it was going to be busy and it was, but it was worth it when we got there! The only real let down was the massive lack of traffic management both before and after. Leaving was carnage and a health and safety nightmare, with cars speeding across the grass areas and down the outside of any queue that people were trying to form. As there was no lighting, and pedestrians also leaving by the same route this is an accident waiting to happen! Really ended the night poorly after a great display.

November 11, 2023
Unprompted review

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